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Chinese public education is not refundable.
If there is a problem that the fee is difficult to return, there are generally several ways to solve it. One is to negotiate with it, and the other is to apply for a refund to the court according to the contract concluded. Mainly depends on the reason for the refund. If it is because the company fails to perform its contractual obligations, it can apply for termination of the contract. If the company is operating normally and wants to refund the fee, it is necessary to judge whether the fee can be refunded according to the previously signed contract.

Legal analysis

If the online class platform has signed a contract with you, you can contact the other party to discuss the refund. If you can't get in touch, you can see if you can get the contact information of the other party through the police.

You can also contact according to the industrial and commercial information of the platform company. If you still can't get in touch, you can claim rights from the platform through litigation and apply for enforcement. If the contract is directly concluded online, you can sue in the local court.

Because according to relevant laws and regulations

If one party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the agreement, thus causing losses to the other party, the amount of damages shall be equivalent to the losses caused by the breach of contract, including the benefits that can be obtained after the performance of the contract; However, it shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract. If negotiation fails, a lawsuit arising from a contract dispute shall be under the jurisdiction of the people's court of the defendant's domicile or the place where the contract is performed.

At the same time, the parties to a contract or other property rights dispute may, through written agreement, choose the people's courts in places that are actually related to the dispute, such as the defendant's domicile, the place where the contract is performed, the place where the contract is signed, the plaintiff's domicile and the place where the subject matter is located, but they shall not violate the provisions of this Law on hierarchical jurisdiction and exclusive jurisdiction.

If this contract is signed or performed in People's Republic of China (PRC) (PRC), or the object of litigation is in People's Republic of China (PRC) (PRC), or the defendant has property available for seizure in People's Republic of China (PRC) (PRC), or the defendant has a representative office in People's Republic of China (PRC) (PRC), a lawsuit is brought against the defendant who has no domicile in People's Republic of China (PRC) (PRC) due to contract disputes or other property rights disputes.