1. Open the website of smart payment platform and click the forgot password link on the login page.
2. In the password retrieval page that pops up, enter your bound mobile phone number and ID number, then enter the correct verification code, and click Get Verification Code.
3. Receive and input the received verification code and set a new password.
4. After entering the new password, click OK to finish the password reset. If you can't retrieve the password through the above steps, you can also contact the relevant departments of the school or technical support personnel for their help to solve the problem.
All relevant units:
According to the Notice of the General Office of Ministry of Human Resources and Soc