Legal analysis: I hold the second-generation ID card and go to Qindaotong artificial customer service outlets for on-site handling; It can also be handled by family members with the ID card and household registration book of the elderly (both certificates are indispensable). The conditions for handling are elderly people over 60 years old.

Legal basis: Article 45 of the Constitution of People's Republic of China (PRC) stipulates that People's Republic of China (PRC) citizens have the right to receive material assistance from the state and society in case of old age, illness or incapacity to work. The state develops social insurance, social relief and medical and health services that citizens need to enjoy these rights. The state and society guarantee the life of disabled soldiers, provide pensions for the families of martyrs and give preferential treatment to the families of soldiers. The state and society help arrange the work, life and education of blind, deaf, dumb and other disabled citizens.