1. Client: Online supermarket is a mode of selling goods through the Internet. Consumers can browse and choose goods online and buy them with the help of online stores or express delivery services. For the public, campus supermarket is a small supermarket that provides convenience for teachers, students and surrounding residents. It is located in or around the school. For students or teachers, it can only shop at a specific time and place, which is suitable for buying some daily necessities quickly.

Online supermarket has all-weather shopping convenience. They can shop anytime and anywhere through their mobile phones or computers, and also provide express delivery service, which is convenient for consumers to wait for goods to be delivered to their doors. Campus supermarkets can usually only shop at specific times and places.

3. The after-sales service of the online supermarket is relatively perfect, and consumers who have problems can solve the problem through telephone or online customer service complaints. Campus supermarkets only provide simple return and exchange services.