Adhere to the construction of police politics and strictly manage the police in an all-round way.
Since the education reform work, the Great Wall Middle Road Police Station has listed the slow police speed and poor service attitude as chronic diseases to be rectified. Through the careful analysis and research of the dissatisfied police situation, the root of the problem is deeply analyzed, and the "four optimization" scheme is put forward, which greatly speeds up the police dispatch and enhances the people's sense of security and satisfaction.
Optimize the division of police districts and improve the speed of police dispatch.
A new "trinity" model of "managing police by blocks, seeing police by time, dispatching by classification and patrolling" has been implemented. Combined with the characteristics of large area and long span, Jacky Street is divided into two police districts, the first police district to the west of Jacky Street and the second police district to the east of Jacky Street. 1 police district is under the responsibility of the criminal police team on that day, and the second police district is under the responsibility of the main criminal police team on that day. At the same time, arrange a group of people to stand by and provide support as soon as there are more alarms, so as to effectively improve the speed of handling police situations.
Changchengzhonglu police station
Optimize the mode of receiving police and strengthen command and dispatch
Further clarify the responsibilities of duty supervisors and police officers. If the police fail to arrive at the scene within 10 minutes during the rush hour, urge the police officers to track the position of the police car every five minutes, and actively contact the informant to explain the reasons for not arriving at the scene and the estimated arrival time, and at the same time understand the scene situation to stabilize the mood of the alarm person and the on-site personnel. In case of emergency, report to the shift supervisor quickly, and the shift supervisor will dispatch the community police to dispose of it nearby first.
Optimize the propaganda of police situation and improve the efficiency of police handling
In view of many alarms, such as disturbing people, domestic violence, gathering gambling, reporting illegal clues such as cults, pyramid schemes, fraud, and inducing the consumption of the elderly, as well as alarms such as labor disputes and group disputes that cannot be effectively resolved at the scene of police handling, the police handling the police will fill in the alarm push sheet at the first time and push it to the police offices in each jurisdiction, and the community police will lead the grid police to undertake the follow-up work and resolve it in time.
Mediation of contradictions and disputes
Optimize the work system and improve the satisfaction of the masses.
Improve and perfect the Register of Receiving Police and Handling Police, and give priority to the return visit that the masses are satisfied with. That is, pay a return visit to the police who are satisfied with the scene, and immediately rectify the police who are dissatisfied with the scene to avoid complaints from the masses. Set up a police return visit center. Pay a return visit to the police situation of the day from the aspects of the attitude, speed and receiving effect of the police. If you are not satisfied with the police situation, send it directly to the police office, and the community police and grid police will pay a return visit to understand the specific situation. At the same time, the leaders will be responsible for ensuring the solution, analyzing the reasons for dissatisfaction with the police situation, proposing specific measures and putting them in place.
Fully mobilize and organize the group prevention and treatment team. For crowded places such as morning markets, night markets and convenience markets, a daily patrol mechanism will be established, and the grid police will lead the group defense team members to carry out patrol prevention work to reduce and prevent incidents.
Strengthen the education and training of the police. For the dissatisfied police situation, the video recorded by the law enforcement recorder when dealing with the police situation will be replayed, and the crux will be analyzed and found, and the rectification opinions will be put forward to jointly promote and promote.
Incorporate the police reception work into the performance appraisal of police work. Conduct "monthly assessment and monthly notification" from the contents of reporting, entry, feedback and disposal, and assess and urge rectification and improvement.
The most practical measures and better solutions are the determination and confidence of the Great Wall Middle Road Police Station to rectify stubborn diseases, the direct response and feedback to the expectations of the masses, and the serious reflection and summary of public security work. After a period of trial, up to now, the average speed of the Great Wall Middle Road Police Station has increased from 30 minutes to 15 minutes. In August 2020, the Great Wall Office received a total of 1620 people, a decrease of 5.8% from the previous month. Public security cases were accepted 187, down 2.1%from the previous month; 40 criminal cases were filed, a decrease of 7.5% from the previous month. Complaints from the masses dropped sharply in August.
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Audit | Mr. Jiang