How to improve the communication and coordination ability of cadres
To realize Scientific Outlook on Development and build a harmonious and fresh society, the majority of leading cadres need to coordinate the relations between all social strata and groups, communicate the relationship between the party and the masses in a correct way, coordinate all kinds of interpersonal relationships with superb art, and reconcile and resolve all kinds of contradictions. Therefore, whether they have strong communication and coordination ability will directly affect the smooth development of the work. Marx said that "human nature is the sum of social relations", 85% of a person's success depends on relations, and 15% is the technical level. The success of a person's career and personal development are inseparable from the trust of superiors, the support of subordinates, the cooperation of the same level and the cooperation of relevant units. Therefore, how to improve the leadership's ability of coordination and communication plays an extremely important role in a person's life, and the quality of communication often determines a person's success or not. Pay attention to the cultivation of communication skills at work, and mastering communication methods will create unexpected new situations in your life. How to improve the coordination and communication ability of leading cadres, I think we should start from the following three points: First, strengthen study and strive to improve the quality of leading cadres. 1. Establishing the service concept and strengthening the professional image and government etiquette awareness of leading cadres are the ideological basis for establishing prestige and improving the ability of coordination and communication. 2. Improving the professional level of policy theory is the key to improve the ability of coordination and communication. The theory is profound and the policy is sobering. Only with strong theoretical and policy literacy can we be familiar with the party's line, principles, policies and the spirit of instructions from superiors, form a scientific world outlook, think about problems from a global perspective, and thus improve the level and ability of making suggestions. In practical work, people can only admire you if you don't do something unconventional or say something unconventional, if you are unambiguous in principle and dare to stick to the truth. 3. Establish a strong business working ability. Only with relatively high professional working ability can we better perform the duties of leading cadres. Only by studying hard and seriously improving one's five abilities: investigation and research ability, language expression ability, organization and coordination ability, quick response ability and administrative execution ability can one ensure the improvement of coordination and communication ability. 4, focus on cultivating their noble moral cultivation and healthy mentality, and have a strong anti-corruption style and in-depth and meticulous, pragmatic work style, in order to have a good reputation among the masses. 5, pay attention to cultivate their excellent emotional intelligence to build a harmonious interpersonal relationship, to broaden their knowledge, proficient in their own business, so that the knowledge inside and outside the work should be understood, the relevant knowledge should be clear, and the relevant knowledge should be mastered, so as to improve the level and ability of making suggestions, make more contributions to society, and be recognized by society and others. Second, carefully grasp the methods of communication and coordination among leading cadres. At work, we should combine our own work characteristics and establish the basic process of effective work communication: first, we must determine what information to tell others; Second, we must confirm whether the other party has received the information; Third, ask the other party to give clear understanding information, and it is best to let the other party feedback the understanding meaning in different ways for verification; Fourth, after knowing the information, whether the other party agrees or accepts the information (such as a job), if so, it needs to give a promise, such as when it will be completed, so that the progress of the work can be controlled relatively; Fifth, remind the other party when the task completion date is approaching, and let the other party know that the time to complete the task is coming soon; Sixth, on the completion date, regardless of whether the other party has completed the task, it is necessary to give a report summary to the relevant personnel, including the other party, as well as their superiors, the other party's superiors and other personnel. If the other party completes the task, it is necessary to express gratitude; If it is not finished, you should tell your superiors and the superiors of the other party about it, write the whole story clearly, and make suggestions on what to do next, so as to make better use of your work. This leads to the problem of communication and coordination methods. 1, communicate with superiors. When communicating with superiors, we should pay attention to sorting out the topics to be discussed in advance and choosing the timing of communication; In the process of communication, we should be able to accurately understand and understand the intentions of superiors and put forward solutions to problems; When you disagree with your superiors, you should respect the decisions made by your superiors and actively implement them; After finishing the work or solving the problem, report in time. 2. Communication in work execution. First of all, we should respect the instruction dissemination link, remember not to go beyond the level or bypass the reporting work of superiors, and follow the command-reporting chain; Secondly, we should follow the general procedures of administrative execution, that is, accepting tasks, analyzing and proposing solutions, implementing treatment, and summarizing feedback. At the same time, be careful not to join the ranks of gossiping and gossiping; Communicate directly with others; In conflict, the focus should be on the problem, not the individual; Never try to be stubborn in the wrong situation, but apologize to others to end the argument; At the same time, we must learn to put ourselves in others' shoes. 3. Communicate with subordinates or the masses. You can adopt a "gentle" communication method. Arranging and checking the work of subordinates is one of the functions, but we need to pay attention to the methods. We know that people have the need to be respected, and as subordinates, they have this need even more. Leaders are used to arranging their subordinates' work by command and criticizing their work by reprimanding, which is very harmful. In our work, we need to consciously try to "dilute" the differences between superiors and subordinates, and it will be more effective to arrange our work in the tone of "suggestion" or "arrangement" than "command"; It is more effective to point out the shortcomings or deficiencies of subordinates by "reasoning with reason and moving with emotion" than "reprimanding". Some people worry that their "prestige" will become "nothing" because of "gentle" communication style. In fact, this kind of worry is completely unnecessary; On the contrary, your subordinates will only respect you more and more. Third, flexible use of communication and coordination skills. 1, pay attention to the occasion and choose the opportunity to get twice the result with half the effort. When communicating with leading cadres, we should pay attention to the place and choose the right time. Pay attention to the flexibility of the method, and the correct method can weaken or eliminate the defensive psychology of the other side. According to the different emotional state and personality of leading cadres, appropriate communication methods should be adopted and used according to different situations: (1). Directly point out the problem and express your attitude and views: (2) innuendo, implying subordinates; (3) divert your attention and let your subordinates know what you mean in laughter. Avoid direct opposition so that others can accept it. 2. Be honest, calm and modest, and avoid impatience. At work, it is very important for subordinates to win the affirmation and support of leaders and let them feel your honesty and modesty. Don't hide anything from the leader at work, but communicate with the leader in an open and frank manner, so that the leader can feel that you can be trusted and he can get along with you in a sincere manner. As a leader, we should keep a low profile, be sincere and modest, don't pretend to be a prophet and a winner, don't always look harsh, and communicate with our subordinates with an equal attitude of communication among friends. 3, understand the heart, play the role of popularity and emotion. Whether he is led or led, he is first and foremost a person. As a person, he has his personality, hobbies, styles and habits. Have a clear understanding of each other, that is, use psychological laws to communicate with each other, so as to better handle the relationship between superiors and subordinates and do a good job. There is a deepest nature in human nature, and that is the desire to be respected. When dealing with people, always remember that everyone wants others to compliment him and praise him. You should discover the advantages and advantages of leading cadres and give others honest and sincere respect when appropriate. 4. Actively communicate, strengthen interaction, and reasonably handle the reasonable needs of subordinates. Usually more concerned about colleagues. In formal occasions, you can learn more about your subordinates' work and arrange more informal communication channels: chat, party, internal activities and other interactive activities. Communicating with people is an art, and we should pay attention to the following points in the process of communication: (1) Understand the advantages and strengths of others; When talking with people, smiling is the best language, and listening is better than a long speech; Don't pry into other people's private affairs. If you accidentally know, keep it as a secret. Praise from others is like perfume. You can smell it, but if it is true, it will be terrible to drink it. Admit frankly that others point out your shortcomings, which will only respect you more than despise you; When friends are sad and frustrated, they must be close. When friends are happy and proud, they might as well leave a little. Walk with others, don't walk too fast, don't get too close, and give others some room to advance and retreat. Establish direct reporting channels, open up demand expression space, and meet reasonable demand. You should let your subordinates see your work efficiency, enhance their trust in subordinate units, and meet their reasonable needs as soon as possible after making an analysis. 5, balance the relationship, focusing on comfort, unity is the best. The significance of communicating with superiors is that you can get normal support, help and resolve difficulties in your work, and your personal value can be affirmed by your superiors. Only mutual support and good cooperation can help them do a good job, at least they can't let their superiors rectify their subordinates. The significance of communicating with subordinates lies in mobilizing their enthusiasm, initiative and creativity, improving their working ability to achieve goals, enhancing cohesion and achieving the best efficiency of the organizational system. When communicating and coordinating with superiors, we should obey but not blindly follow, respect but not cater to, focus on the overall situation, do not care about personal gains and losses, do our duty without being offside, maintain neutral and equidistant diplomacy between superiors, and support, obey and treat consistently. When communicating and coordinating with subordinates, we should be people-oriented, do a good job in service, pay attention to the distance between ability and affection, stress principles on major issues and style on minor issues. When communicating and coordinating with the deputy, we should authorize, entrust, not exceed our authority, support, rely on, not give up, care for, strive for and never fail. Treat leaders, subordinates and yourself correctly. I want to be a deputy, with leaders and employees, and I need to treat leaders, subordinates and myself correctly. We need to "respect upward", "tolerate downward" and "be strict with ourselves". "Respect for progress" requires us to respect our own leadership, but it is not flattery or flattery; "Be lenient with others" requires us to be tolerant of our subordinates, but we don't let them drift and let them die. "Be strict with yourself" requires us to be strict with ourselves, but we don't just talk about giving without asking for anything in return. When the interests of departments and individuals conflict with the overall interests, we need to give priority to the overall interests; When the departments at the same level have difficulties, we need active support, because "helping others is actually helping ourselves"; When personal interests conflict with those of subordinates, we need to give priority to the interests of subordinates. Then our work can be done well and communication and coordination can be successful. The above is my superficial experience, please advise. Thank you all.