Educational institutions do not refund fees, first of all, you must ensure that the reasons are justified, or the educational institutions have obvious illegal acts. At this time, you can first report the situation to the discipline inspection and supervision department of the education bureau at the next higher level of the educational institution, and they will follow up. 123 15 or 12345 will also be fed back to the discipline inspection and supervision department at the end. So you might as well complain directly to the regulatory authorities.

Consumer complaints stipulated by national laws mainly refer to a way to solve some disputes between consumers and operators in order to receive services for their daily needs. Law on the Protection of Consumers' Rights and Interests: Under the protection of the law, consumers have the right to do certain acts or ask others to do certain acts. The nine rights of consumers are: the right to safety, the right to know, the right to choose independently, the right to fair trade, the right to claim compensation, the right to association, the right to acquire relevant knowledge, the right to respect personal dignity and national customs, and the right to supervise.