1. Use WeChat to "scan" the QR code on the left side of the homepage of the platform, pay attention to the official account of WeChat, enter the official account of WeChat, click the "find account password" column at the bottom to enter, follow the page prompts, select or enter information, and submit after confirmation.

2. Click "Forgotten Account" or "Forgotten Password" at the bottom of the login box on the home page to enter, click "More Search Methods" in the lower right corner of the page to enter, and follow the prompts on the page.