There is a traditional habit in our family, that is, we eat ice cream for dessert after dinner every day. Because there are many flavors of ice cream, my family only votes to decide which flavor to eat after dinner every day. After everyone decides, I will drive to buy it. But since I bought a new Pontiac recently, there have been problems on my way to buy ice cream. Guess what? Every time I buy vanilla ice cream, my car won't start when I get out of the store. But if I buy other flavors, the car will start smoothly. I want you to know that I am serious about this matter, although this question sounds stupid. Why does this Pontiac stall when I buy vanilla ice cream, and it is a living dragon whenever I buy other flavors of ice cream? Why? Why? \x0d\ In fact, General Manager Pontiac was really suspicious of this letter, but he sent an engineer to check it. When the engineer went to this guy, he was surprised to find that the letter was written by a successful, optimistic and highly educated person. The engineer arranged to meet the man after dinner, so they jumped into the car and drove to the ice cream shop. That night, the vote was vanilla. When I bought vanilla ice cream and got back to the car, the car stalled again. The engineer came for another three nights as promised. The first night, chocolate ice cream, the car is fine. The next night, strawberry ice cream, the car is fine. On the third night, vanilla ice cream, the car "stalled". \x0d\ This logic engineer still doesn't believe this guy's car is allergic to vanilla. So he still won't give up and continue to arrange the same trip, hoping to solve this problem. Engineers began to write down all kinds of detailed information that happened from the beginning to the present, such as the time, the type of oil used in the car, and the time when the car left and came back? According to the data, he came to a conclusion that this guy spends less time buying vanilla ice cream than buying other flavors. \x0d\ steam lock ". Because when this guy buys other flavors, it takes a long time and the engine has enough time to cool down, so there is not much problem when restarting. However, when buying vanilla flavor, it takes a short time and the engine is too hot to allow \x0d\ steam lock \ enough cooling time. \x0d\ After reading \x0d\ Even though some problems seem really crazy, sometimes they really exist; If we look at any problems every time and look for solutions with calm thinking, these problems will look simpler and less complicated. Therefore, when encountering problems, don't directly respond that it is impossible and don't put in some sincere efforts. \x0d\ To be a quality worker, we must first believe the customer's complaints, and no one is bored to find someone to complain! \x0d\ It is easy for people to think according to their own thinking, so the general conclusions are generated after their habitual thinking, which is not necessarily reliable. Don't make a decision after careful investigation and analysis. This is the difference between China people and foreigners. Consultant Lao Luo once said: If an experiment can't be repeated more than five times, don't draw conclusions easily, but we often draw conclusions after doing one or two data. \x0d\ "Please think twice! Don't jump to conclusions easily "is the inspiration of this story!" \x0d\ customers who will complain are really repeat customers or sincere customers! \x0d\ attitude, nothing more! If everyone has this attitude, why worry about poor management of the company? ! king