Take the initiative to communicate with educational institutions about fee refund. Generally, it is difficult to start, and the effect is not good. Educational institutions often refuse or delay for various reasons. Negotiate directly with the person in charge of the institution, which may be the legal representative. Don't always negotiate with salespeople or academics. This is not effective and a waste of time. In the process of negotiation, it is necessary to have substance in words, reason and argue according to reason.

In the process of negotiation, we should grasp the pain points and key points, such as false propaganda, unqualified running schools, and collection of private accounts. Consultation and complaint are used together, and consultation and litigation are used together. Sometimes a phone call from the competent department is more useful than anything else, and sometimes the money will be refunded immediately after receiving a subpoena from the court. Rejecting the so-called walking plan requires waiting for the leader to come back. Usually these are excuses.

Second, complaints.

In view of the specific violations of laws and regulations of training institutions, report to the relevant administrative authorities and ask for handling. The effect of complaints varies from place to place and from person to person. Many institutions may launch. I suggest you go to other institutions or go to court to file a civil lawsuit. So, don't expect too much from complaining. If the relevant staff is willing to make a phone call to the educational institution for you, this is already a good effect.

Third, litigation.

If all these methods fail, we can finally use litigation. It is effective to bring a lawsuit to the court, but the time cost and economic cost are high. Therefore, if this method is not recommended until the end, good negotiation is the best effect. Of course, different situations use different means. If the institution is not at fault, the probability of refund is relatively small.

If the training institution is at fault, the probability of refund at this time is still very high, but the amount of refund can be different in different situations. Each institution has its own set of refund process, and the corresponding expenses deducted are different. It is only effective to choose the corresponding refund method according to your own situation.

Want a refund:

If an educational institution changes the teaching type from small class to large class and changes the offline teaching to online teaching, it is obviously inconsistent with the contract, which is a breach of contract, and the remaining class fees should be refunded. Measure the satisfaction with the training quality provided by the institution, the fault of both parties, the number of courses already attended or the time spent using the service, and determine the bottom line of the refund amount. The two sides will negotiate the refund amount during the negotiation stage, which should be justified and argued.