Required position: 1. Customer service manager, 2. Front desk sales specialist, 3. Assistant Marketing Specialist (Chinese Education), 4. Foreign teachers, 5. Subject teacher.
Job requirements of each department:
I. Marketing Department:
I. Responsibilities of the Manager in Charge
1. Manage the Shenzhen regional marketing team, ensure the achievement of the annual market performance index of the regional marketing department, and assist the achievement of the sales performance index of the regional center;
2. According to the annual overall marketing plan of the headquarters, formulate the annual brand promotion strategy and marketing plan of the regional market, and organize their implementation, as well as the related implementation plan and budget;
3. Guide, review and manage the use of regional market expense budget and regional advertising expense;
4. Formulate the strategy of regional market media combination, and actively expand and maintain regional media public relations;
5. Responsible for supervising and maintaining the application of brand image and the implementation of material application standards in regional markets and regional centers;
6. According to the regional annual market budget, formulate various cost implementation plans such as rent of various channels and promotion points in the region, and manage and evaluate the benefits and results of various expenses;
7. Organize the formulation of regional promotion, advertising, network and other channel strategies and plans, organize the team's development and construction plan, define the performance indicators of the channel, and ensure the achievement of the channel visit target and performance target;
8. According to the needs of market development, maintain and develop active exchanges and good cooperation with the government, media, customers and related enterprises, and create a good social environment for the company's marketing activities.
9. Responsible for organizing and managing the company's marketing team and training business skills.
10, the director in charge of cooperation with the industry and cross-industry cooperation.
B. Marketing experts
Job responsibilities:
1, excavation of publicity channels around campus and cooperation negotiation;
2. Recruit, train and manage part-time jobs, introduce courses to target customers, leave effective customer information, publicize and expand the brand's popularity among customers;
3. Publicity and implementation of market channels around campus, setting up consultation activities in corresponding places, and completing enrollment tasks and campus performance.
4. Collect and feed back the relevant information of the market and the same industry trends, and submit the market research report;
5. Open up new market channels.
Second, the sales department:
Job responsibilities:
(A), team building and management
1. Assist the marketing manager to complete the formation and management of the regional promotion team, including the recruitment of personnel and the training of new people;
2. Assist the marketing manager to regularly arrange relevant marketing training and business skills training for regional promoters as planned;
(2) Promote the business management of the Group.
1. Supervise and manage the promoters in the team, and report to the marketing manager on a regular basis about the personnel in the team, including the number and status of the personnel;
2. Supervise and manage the promotion business status of personnel in the group, including personal reception, visit and performance;
3. Cooperate with the marketing manager to complete the promotion visit and performance indicators, and submit the work summary and work plan for next month on a regular basis;
4. Cooperate with the marketing manager to make statistics on the use of materials recently promoted by the team, and analyze and predict the required quantity of materials according to the team situation and promotion situation of the month, and declare the demand;
5. Supervise and integrate the use of various publicity materials to ensure the rational use of materials.
(3) the implementation and self-management of personal promotion business
1, assist the marketing manager to complete the liaison and site layout of the outfield promotion points;
2, responsible for the implementation of shopping malls, supermarkets, blocks and other field promotion work, distribution of leaflets, publicity of the company's business, the successful completion of the questionnaire recovery indicators;
3. Be responsible for guiding the promotion work of part-time marketing promoters and supervising their on-site work; Complete other outfield promotion tasks assigned by the marketing manager.
Salesperson:
Local sales specialist, online sales supervisor (telephone sales specialist, SMS sales specialist, online sales specialist)
Third, the teaching department.
Responsibilities of academic directors:
1. Manage the teaching staff;
2. Monitor the teaching quality;
3, responsible for the selection and training of reserve teachers.
Teaching assistant (Chinese teacher), foreign teacher, subject teacher
Fourth, the educational administration department.
Course consulting supervisor (sales manager role)
Responsible for telephone communication with customers; Responsible for the door-to-door reception of customers, help customers better understand our products and systems, and promote customers to study in this center;
3. Cooperate with the Academic Affairs Office and the Teaching Department to ensure the smooth service chain and provide customers with the most convenient and efficient service information.
3. Achieve the sales target, register customer information and file it;
4, do a good job in after-sales service, regular customer visits and tracking.
5. Complete and exceed the sales task and achieve good sales performance.
Verb (abbreviation of verb) administration and personnel department
Responsibilities of the supervisor position
1. Responsible for the recruitment, organization, implementation and deployment of employees within the company.
2. Formulate the company's human resources development plan to ensure the development of talent echelon and talent reserve and training.
3. Prepare the company's personnel management system to avoid various personnel risks.
4. Do a good job in employee relations exchange, management, visits and other work, and keep abreast of employee ideological trends.
5. Carry out, execute and supervise the implementation of the company's rules and regulations, quality policies and objectives.
6. Be responsible for the signing, renewal or termination of the labor contract, and handle the procedures of appointment, dismissal, deployment, resignation and dissolution.
7. Organize to formulate plans for human resources development of the company and supervise the implementation of the plans.
6. Customer Service Department
Customer Service Manager
Main job responsibilities:
1. Manage the whole consulting service team and achieve the set goals.
2. Training and management of consultants and customer service personnel;
3, regularly report to the hospital leadership work and plan.
4. Handling all kinds of complaints
Front desk Commissioner
Job responsibilities:
1, responsible for the reception of visiting students and their parents in the center.
2. Answer the consultation telephone and make relevant records.