Legal analysis: Complaints about the administrative inaction of the Education Bureau can be made by telephone or directly to the higher authorities of the government. If they are complaints of administrative departments, they can be reported to the Government Letters and Calls Bureau first. In this case, they will not be retaliated because they can be reported anonymously. If the administrative department of the government exercises the functions of the government department, it may complain to the competent department at the next higher level that does not exercise the functions of the government department. If it is the administrative inaction of the administrative department, you can complain to the government letters and calls bureau first.

Legal basis: Measures for handling complaints reported by the masses.

Article 2 The Complaints Supervision Section is responsible for guiding, inspecting and supervising the reported complaints. Reports and complaints from the masses are accepted by the Complaints Supervision Section or the Comprehensive Law Enforcement Brigade (Squadron). The reports and complaints received include violations of discipline and law by law enforcement officers of the bureau and administrative violations by the parties.

Third, we must seriously and correctly handle the problems reflected by the complaints reported by the masses; Seeking truth from facts and handling cases impartially; Do not bend the law, do not shirk, do not delay the backlog, and actively solve problems for the masses.