Summary is the product of reviewing one's social practice. It takes its own work practice as the material and adopts the first-person writing method, in which its achievements, practices and lessons are self-reference. The following is my year-end summary and plan ppt model essay, let's have a look!

Chapter 1: Year-end Summary and Plan ppt 20xx is a year of all-round work and unity for the general manager's office. The general manager's office 2xxxx performs its duties in logistics support, performance appraisal, engineering services, office management, etc. After training and testing, it closely focuses on the company's key work and works hard. Now summarize the annual work.

First, strengthen work coordination and earnestly perform their duties.

As the core department of logistics service and office coordination, the general manager's office plays an important role in straightening out internal and external relations, improving management efficiency and ensuring uploading and issuing. In 20xx, the general manager's office started its work with communication and coordination as the starting point, and paid attention to information sharing and cooperation with various departments, offices and workshops while doing a good job in welcoming, filing and convening meetings. By giving full play to the overall functions of departments and offices, the smooth progress of engineering construction and management activities is ensured.

In 20xx, the general manager's office realized smooth information and timely service by strengthening cooperation with the technical innovation office. In bidding and purchasing, contract review and signing, supervision and delivery, vehicle service, etc. The gateway was moved forward and put in place in time, which enhanced the initiative of logistics support. According to the intention of the company's leaders, we sent a thank-you letter and a banner to Jiangxi Boiler Factory, which achieved the purpose of urging goods. After the acceptance of the project, the general manager's office cooperated with the Technical Innovation Office to organize awards for outstanding suppliers such as Lingqiao, which strengthened the cooperative relationship and enhanced understanding and friendship. With the cooperation of the production planning department and the technical equipment department, the reception of CCTV environmental journalists was successfully completed. Through sincere communication and front-line investigation, the reporter learned about the enterprise, changed his attitude towards the enterprise and maintained the company's image. With the efforts of the company leaders, they actively went deep into the field to publicize and report the enterprise at the completion celebration of the technical transformation and capacity expansion project. Are you online? Environment day? 、? Safe month? In addition to heating publicity, general manager office also actively cooperated with his brothers' offices, used the Radio and Television Bureau to compile and distribute information, made exhibition boards and organized street publicity. 3。 15? And coordinate the handling of disputes. The price was reduced by 200xxxx, and the news media such as Radio and Television Bureau and Longzhi Media signed a heating publicity agreement.

The general manager's office actively cooperates with the human resources department to do a good job in personnel management and welfare distribution, so that the training activities of "humanized management" and "winning in execution" have achieved the expected goals. It ensures the smooth and timely payment of business visits and employee benefits during the Spring Festival and Mid-Autumn Festival. Through the mutual cooperation with the financial department, the payment of capital construction funds was successfully completed. In 20xx, the general manager's office carefully organized the company's quarterly work summary and the board meeting, and completed the preparations for the semi-annual summary meeting, the company's project summary commendation meeting, the trade union change and the annual assessment. Successfully handled the business license, organization code certificate and annual review procedures of municipal enterprises that respect contracts and keep promises, and completed the inspection and evaluation of joining county safety associations and municipal health advanced units.

It is precisely because of active cooperation and communication that the General Manager's Office has received strong support from the brothers in the work of auditing canteen accounts, receiving technical renovation projects, even suspending the lease of waterworks, and transferring the assets of Zhangzhuang Waterworks, so that the tasks deployed by the leaders have been better implemented.

The concept has changed, and the world has widened. I feel that the work of the general manager's office in 20xx has made new progress in service level and work concept, and achieved a great leap compared with 1 1 year. In the future work, we will adhere to this concept, more actively carry out communication and coordination work, and achieve the general manager's office? Three services? The function is more active and advanced.

Second, strict performance appraisal, improve execution.

After the functions of the enterprise management department were merged into the general manager's office, we took advantage of the convenience of our work to speed up the signing of business, the examination and approval of bills and contracts, and improve the delivery efficiency. At the same time, do a good job in enterprise statistics and data reporting in time. 20xx years, there is no delay in submitting the form, and there is no report.

In the matinee management, the general manager's office timely revised the management procedures according to the organizational adjustment, starting with the collection, summary and implementation of the plan, and using the comprehensive information of the morning meeting and the general manager's office to strengthen the assessment of the monthly work points and departmental plans. In the monthly appraisal, the performance appraisal was strictly carried out in accordance with the principles of seeking truth from facts, objectivity and fairness. Due to serious work and strict self-discipline, there were no assessment errors throughout the year, which was recognized by company leaders and everyone.

According to the requirements of the leaders, the general manager's office strictly implements the company's regular meeting system and organizes and manages the regular meeting on time, so that the department has a plan every month, the company has an assessment every month and a work summary every month. Enable the majority of managers to consolidate and develop good work habits. In 20xx, the general manager's office printed 12 monthly work points, compiled 16 production and operation briefings, and published management abstracts in combination with the actual situation of enterprises, which broadened the thinking of employees and was well received by everyone.

Through strict and meticulous performance appraisal, everyone's work can be objectively evaluated every month, which not only enhances the sense of responsibility, but also promotes the linkage between work and salary, improves the execution of enterprises and ensures the implementation of rules and regulations.

Third, give play to the propaganda function and be a good bridge.

Under the situation that the company speeds up the construction of technical transformation and capacity expansion projects and actively carries out consumption reduction and efficiency improvement, the general manager's office correctly grasps the company's business intention and actively carries out publicity work inside and outside the company. Taking the factory newspaper as the carrier, we publicize the company's working ideas, introduce the working trends of enterprises, actively publish employee articles and carry out special essay-writing activities, which makes the publicity and reporting work a link and bridge for enterprise management and promotes the development of enterprise management. A total of 13 issues of factory newspaper were published in 20xx, making enterprise newspaper a stage to show employees' talents and a garden to enrich employees' lives. It has played a positive role in establishing and forming a healthy and progressive corporate culture.

In 20xx, the general manager's office used the publicity column and newspaper reading column for internal publicity, and also conducted it through TV stations? 3。 15? In the publicity work of Consumer Rights Day, combined with the progress adjustment of technical transformation and expansion project, the residents' notice was played, which reduced the misunderstanding of residents on the boiling of blowpipes. Combined with the project installation, the winter heating feature film was recorded, and corporate publicity materials such as Spring Festival dedication were photographed. In the company's 100-day safety production accident-free activity, the general manager's office made a huge poster with employees' children as the picture, and cooperated with the production department to carry out family-oriented publicity activities. It has been well received by leaders and comrades.

In order to record the installation data of the project and facilitate staff training, the general manager's office photographed the data of boilers and steam turbines and made them into CDs. We record the problems found in engineering construction and equipment installation at any time, which provides a basis for claiming compensation and eliminating defects. At the same time, the general manager's office also actively plays the role of local area network, and publishes company information and pictures on the Internet in time, which not only accelerates information dissemination, but also realizes resource sharing and improves the level of office automation.

Four, standardize the archives management, and actively serve the production and operation.

In the construction of technical transformation and capacity expansion project, strict requirements are put forward for the collection and management of archives because of the variety of equipment, strong technology and second-hand equipment made in the Soviet Union. In 20xx, the general manager's office cooperated with the technical innovation office, focusing on the full-volume filing and data collection of engineering drawings. In order to improve the file management level, the Internet's largest secretary resource network company sent archivists to conduct business training for half a month, installed file management software, added scanners and other equipment, and dispatched personnel to work overtime to sort out drawings and materials. And that requirement of production and engineering construction are ensure. By earnestly absorbing the lessons of drawing borrowing and strictly signing and approving technical data, file management has been greatly improved. He was praised many times in the work inspection carried out by the county archives system and was rated as a provincial archives room.

Fifth, do a good job in vehicle service to ensure traffic safety.

The general manager's office has revised the vehicle fuel consumption management method and strictly controlled the mileage and vehicle cost while following the management system of fixed-point refueling, fixed-point maintenance and fixed-point driving last year. Relying on Luyang Company, centralized vehicle insurance was handled at a cost of 290xxxx per vehicle, and inspection, maintenance and license plate verification were completed. 2xxxx yuan vehicle compensation work. In 20xx, the general manager's office formulated the vehicle scheduling procedure, defined the vehicle scheduling authority, and further expanded the autonomy of the fleet in vehicle scheduling. In the case of tight coal supply and a large number of vehicles for engineering survey and equipment procurement, meet the needs of various departments for vehicles.

In order to stimulate drivers' work enthusiasm and ensure safe driving, the general manager's office has implemented a safety subsidy veto system while implementing mileage salary management measures, and discounted or disqualified drivers who have traffic accidents. In order to improve the driver's ability to drive safely, the company invited the traffic police team to send people to the company for safety education on June 1 day, and organized employees to watch the road traffic safety publicity CD. The driver's awareness of safe and civilized driving is obviously enhanced.

In the case of frequent departure, in order to ensure the engineering vehicles in the industrial park, the fleet is arranged to serve in the industrial park. Get up early every day, work overtime and take the initiative to deliver meals, so that the installer can eat hot dishes and meals in time after hard work. Thanks to the efforts of all drivers in the team, the goal of driving safely for 2xxxx kilometers without personal injury was achieved in 20xx.

Six, perform administrative duties, be a good logistics support.

In 20xx, the company incorporated civil engineering management into the administration department during the organizational adjustment, which expanded the scope of administrative functions. This is not only the need of the company's work adjustment, but also represents the affirmation and support of the company leaders for the work of the general manager's office. Under the guidance of Assistant Tang, general manager office quickly entered the role, and completed the pipeline construction in Dongyuan Community, the laying of standby pipeline for desalting water, the hardening of coal yard in industrial park, and the final accounts of civil engineering acceptance. Cooperate with the audit of the final accounts of the project, the general manager's office reasonably determines the fund payment limit, and centrally pays the project funds at the end of the year. At the same time, the general manager's office revised the management system of the administrative department, formulated and implemented the internal regular meeting and odd jobs plan, which enabled the project managers to improve their original working methods, integrate into the administrative team, and accept and agree with the team culture.

During the technical transformation and capacity expansion project of the industrial park, the general manager's office cooperated with the trade union to organize voluntary labor 2xxxx, clean up the construction waste, level the green site, and centrally recycle the waste steel and engineering surplus materials. Cooperate to transport 98 vehicles of sandy soil and improve the soil by 3 100 square meters. Plant seedlings such as Ginkgo biloba and Cedar 146, and Sabina vulgaris/2,830, and transform the green space in front of the West Factory100xxxxx meters at a sound price, and cooperate with the group company to complete the greening in front of the factory122xxxxx meters. Paint the walls and fences of the west factory, divide, inspect and assess the sanitary areas and green belts, and ensure the cleanliness and hygiene of the office space. In the case of streamlining xxxx, the administrative department continued to carry forward the work style of last year, and completed the replacement of bathroom pipes and waterproof treatment of office buildings seriously and patiently. Decorated the entrance hall and transformed the water source of the bathhouse. Ensure that employees can take a warm and comfortable hot bath after work.

According to the unified arrangement of the company, the administrative staff actively leveled the site and cleaned up the engineering waste. We are ready for the celebration. On September 29th, 20xx, we successfully held the completion celebration of the technical transformation and capacity expansion project, which was praised by the company leaders.

Seven, strengthen food management, meet the needs of workers.

In 20xx, the dining hall continuously improved its catering service, and on the basis of tapping its potential and serving front-line workers, it carried out technical transformation and expansion projects and overhauled the site for heatstroke prevention and cooling. In order to ensure the delicious food, the canteen has established and implemented regular consultation activities to solicit the opinions of the front-line employees, adjust the taste of the food at any time, and actively serve the front-line production. 12 years, and the total turnover of the canteen is 13. Xxxx yuan, per month 1. Xxxx yuan, an increase of 1 1. Completed business reception of 2xxxx yuan, ensuring the reception needs of engineering construction and production and operation.

Since the lease of waterworks was suspended in June, the canteen has produced 7964 barrels of water and 109 cases of small water. In order to improve the dining conditions of operators, the company has implemented a free meal supply system. In order to let the staff have a good meal and fully implement the care of the leaders, the canteen actively reduces the procurement cost, adds tableware, strictly implements the number of serving people, reissues 4xxxx fast food cups, uniformly numbers them, distributes trays and prepares meals. The General Manager's Office has formulated the Management Measures for Free Meal Assessment, and established a system of monthly assessment and regular consultation. After more than a month's practice, it was rated as excellent at the comprehensive evaluation meeting of operators, and won the understanding and support of employees with hard work.

In 20xx, the general manager's office also held a party member study meeting according to the requirements of the General Party Branch, which was completed? Baoxian? Educational activities. Do a good job in the material declaration of steam price increase and the preparation of cogeneration planning for enterprises. According to the division of responsibilities, the installation of 36 telephones and the construction of virtual network in the industrial park were completed. Signed a fixed monthly agreement, which reduced the communication investment and management and maintenance costs. In the case of tight enterprise funds, the subscription fee of party newspapers was reduced by 32%, and the subscription and distribution of newspapers and professional magazines in 20 13 was completed.

The past year has been a busy year. All the employees in the general manager's office felt the responsibility and pressure of their work, which increased their confidence and gain. Everyone feels that there is a contribution in their hearts. Busy and happy is the common feeling and portrayal of all the staff in the general manager's office in 20xx. Although I have made some achievements in the past year, compared with my personal experience, I cherish it and have no regrets. It is also the duty of employees to contribute to company management.

We know that there are still many shortcomings and deficiencies in the work of the general manager's office: for example, in the borrowing of public drawings, the archivist is not strict, which violates the signing and approval procedures and is informed criticism by the company. During the pipe blowing of technical transformation project, the hedge of turbine workshop was damaged, and the management work was not timely and strict, which was criticized by the company leaders. I feel ashamed to look back and even reflect on the work of the general manager's office in the past year. As a department head, I am too obsessed with business stalls and take up a lot of time and energy. I can't devote myself to the problems that I should have devoted my energy to planning and thinking, and I don't have strict and meticulous control over the key work in the company, and the information feedback is not timely and smooth enough. In a word, the work of the general manager's office, especially my personal work, is still far from the requirements of the company leaders in the past year, which needs to be carefully checked and corrected in the new year.

In the 365-day work, although some problems have been exposed, we think that it is not terrible to have problems. What is terrible is not knowing the existing problems. As long as the problems are exposed, we have the confidence and ability to beat ourselves in the new year and constantly improve our work. Our general manager office of 2xxxx is also determined to make new achievements and contributions to the company's development, income increase and efficiency improvement under the leadership of the company as always.

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Part II: Year-end Summary and Planning ppt I. Summary of recent work

After two months here, I have gained a little through hard work, and I feel it necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do my next job better. I will report the work summary of the first half of 20 1 1 as follows:

I came to work in the company in March this year. Before I was in charge of marketing management, I lacked sales experience and industry knowledge in the milk powder industry, just because of my enthusiasm for sales. In order to quickly integrate into this industry, I started from scratch after I arrived at the company, while learning product knowledge and exploring the market, and achieved good results.

By constantly learning product knowledge, collecting information from the same industry and accumulating market experience, I now have a general understanding and understanding of the milk powder market. Now I can gradually deal with the problems mentioned by customers, grasp the needs of customers, and basically communicate and trust with customers well. So through hard work, we have a more transparent understanding of the market. While constantly learning product knowledge and accumulating experience, I have improved my ability and professional level. In view of some changes in the market, I can now come up with some plans to deal with some emergencies.

Existing shortcomings:

Do not know enough about the milk powder market. In the process of communicating with customers, I rely too much on and trust customers, which leads to a series of adverse reactions. The work is not done well, and I feel that I still stay in the position of a general salesman, and I don't have enough management, training and guidance for marketing salesmen. I tend to be arrogant and unprofessional, such as angry and uncooperative, which are all stumbling blocks that hinder my progress on the road to work. In the days to come, I will correct my shortcomings in a targeted manner.

Two. Work plan for the second half of the year

In the next work plan, we will mainly do the following work:

1, do a good job in basic work and pave the way for the next step.

The basic work in this industry is difficult to do. The next step is to do a good job in the average monthly sales of each store, and break down the plan according to the delivery quantity, with a clear aim. Keep hospitality, get on well with customers and communicate with them frequently. Keep records of other brands at the point of sale, so as to be familiar with their sales forms and methods and make their own sales plans for them.

2. Improve the promotion system and strengthen the management of promotion personnel.

Promotion management is a long-standing problem. Promoters go out and are in a state of laissez-faire The purpose of perfecting the sponsor management system is to let sponsors play their subjective initiative in their work, have a high sense of responsibility for their work and improve their sense of ownership. Train sales promotion personnel to find and summarize problems in their work, and put forward their own opinions and suggestions, so as to raise their business ability to a new level.

3. Flexible use of activities to improve sales quality.

There are many brands in the milk powder market now, but mainly those. Recently, in the process of selling products, the most involved problem is the loss of customers in the past. In the next sales work, I think we should use the product activities flexibly, which can improve the enthusiasm of sales staff and shopkeepers. In the field of milk powder, the popularity and price of our products are very advantageous, the external factors are reduced, and the flexibility of our sales staff, I believe we have done better than before.

4. Sales target

The most basic sales target in the next step is to decompose the task into each delivery according to the specific situation according to the sales task issued by the company and complete the sales task in each time period. And improve sales performance on the basis of completing sales tasks.

Three. My advice

1. Create a good working environment and improve work efficiency.

Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work. Forming an atmosphere of mutual learning and mutual help can improve the enthusiasm of work. Don't belittle each other, use each other.

2. Establish a sales team that is familiar with the business and relatively stable.

Talent is the most valuable resource of an enterprise, and all sales achievements come from having a good salesperson. It is very important for us to build a united and cooperative sales team. It is an important task to build a harmonious team in the next step.

These are my immature suggestions and opinions. Please forgive me if there is anything wrong.

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Chapter 3: Year-end Summary and Planning ppt Time has passed. In the busy work, we will unconsciously finish 20 13 and usher in 20 14. I joined the xx family in April this year. Looking back on my work and life in xx for half a year, as a member of xx sales team, I have made some achievements in business and established a trust, cooperation and tacit team relationship with other colleagues in the team. Although I didn't achieve the regional sales target set by the company, I made great efforts for the target set by the company. Of course, because of many problems, I failed to achieve it. In order to provide a better plan for next year's work, I hereby summarize the situation since I took over this year and make a 20 14 work plan.

Debriefing section

In our xx Environmental Protection and Energy Saving Electric Appliance Co., Ltd., my position is a township enterprise. In the final analysis, I am responsible for the direct sales of six towns under the jurisdiction of Dongguan xx (Da Lang, Dongkeng, Qiaotou, Qishi, Hengli and Changping) and assisting agents to do a good job in maintaining the escrow regional market. Since I entered xx in April this year, I gradually realized that as a successful sales company, besides having a group of dedicated, loyal, United, enterprising, proactive and hard-working sales staff, I also need a high-quality, wise, decisive, able to control the ups and downs of the market and dare to make decisions. This is also one of the factors that make the xx team grow and develop continuously.

From joining xx to August, I was responsible for the work in another area, so I won't talk about the past here. In August, I came to Changping due to the transfer of work area. When I first came here, my first step was to make a thorough investigation of the whole region, to have a clear understanding of the distribution of various dealers (cooperative customers and customers to be cooperated) in the region, and then to understand what problems or suggestions the cooperative customers have in cooperation and whether they can solve them within their own capabilities. What are the reasons why uncooperative customers don't cooperate? Are there any possibilities for cooperation in the future? In the four months after I took over, the regional business I was responsible for basically showed an upward trend. Most of the annual sales of stores in various channels are on the rise. In terms of comprehensive electrical business, new stores have been opened in two towns. Of course, there are also cases where store sales have declined. I have summarized the reasons and experience and tried to reverse this downward trend in my work next year. Among them, the sales performance of Qiaotou, Qishi and Hengli in the direct-operated area increased significantly. Of course, this is also inseparable from the good maintenance of the market by the merchants before and the reasons for entering the sales season. Among the three categories of electrical appliances, heating, electric heating and kitchen utensils, the sales of kitchen utensils are the largest, followed by electric heating and heating is the lowest. Of course, the sales of kitchen utensils with the largest sales volume vary greatly in various towns and stores. In some shops in Qishi and hengli town, some kitchen utensils sold as high as 6 sets, while others sold 0 sets. This shows that the potential consumption demand for kitchen utensils in some areas needs to be developed in the next step of 20 14. This will be a powerful growth point for us to increase sales in the coming year. When it comes to beauty cosmetics, you may be most familiar with other products under its brand. Kitchen appliances and water heaters are rising stars of beauty. What we do in xx is to expand the business in the field of water heaters and kitchen appliances under the big tree of Midea.

Summary section

Looking back on the past six months, I think my work has been improved in terms of market and personal ability through my serious attitude.

Looking at the kitchen utensils and water heater industries faced by xx, it shows that the urban market will tap the potential of high-end products and the rural market demand will increase. And I am mainly responsible for rural or urban business. The kitchen appliance industry is a traditional industry with fierce competition. In addition, in recent years, the introduction of national real estate control policies has reduced the demand for buying a full set of household appliances, resulting in a slowdown in the growth of the kitchen appliance market. However, with the continuous improvement of people's pursuit of living standards, new kitchen appliances are gradually accepted by people, and products such as gas stoves, range hoods and microwave ovens, which were widely used in the 1990s, are frequently updated after several years of use.

In recent years, with the introduction of national policies such as home appliances going to the countryside and energy-saving subsidies, the market demand for rural home appliances has shown a trend of increasing in volume, especially kitchen appliances, which are still in the early stage of development. Disinfection cabinets, electric ovens, range hoods and other products have just begun to spread in rural areas, and there is a lot of room for growth in the future. It is precisely because the rural market remains to be developed that kitchen appliance manufacturers need to seize the opportunity of market segmentation and launch products suitable for rural areas with simple operation and high cost performance, so as to promote rural users' understanding of modern kitchen appliances and further expand the market. Therefore, the whole kitchen industry will become another hot spot in China kitchen appliance industry in the next stage. On the other hand, new kitchen appliances such as dishwashers, water purification equipment and juicers have only made achievements in the high-end consumer market at present, but the radiation power and user ownership rate of the overall market are still very low. In the future, some manufacturers should seize the opportunity of upgrading kitchen appliances and accelerate the promotion of new product concepts, especially with the overall kitchen, which may greatly accelerate the popularization of new kitchen appliances. In the future, with the word-of-mouth effect of consumers and the continuous promotion of manufacturers, all kinds of new kitchen appliances will continue to enter consumers' families.

In a word, I think the potential of home appliances in the rural market is still great, and the heat is not decreasing.

I am honored to make progress with all my colleagues, and I have learned a lot from them. The biggest feeling in my heart in the past six months is that it is not difficult to be a qualified salesperson, but it is not so simple to be an excellent salesperson. I think: a good salesman should not only be modest and upright, but also be conscientious about his career.

But also in ideological, political and professional abilities. As a young salesman, I still have a lot to learn. Therefore, I am very grateful to the company for giving me the opportunity to participate in a training of Midea's national flagship store in June 5438+065438+ 10, so that I can learn systematic product knowledge training, visit Midea's modern and magnificent production line, and even be fortunate to see the visual enjoyment brought by the standardization of KA system terminal material placement and sample display in Wuhu headquarters, which is of great help to my future work.

Plans for next year

Through this half year's work, I am lucky to have learned a lot and made some achievements in my business. But this is not enough, especially in developing new markets. I will continue to study more, think more, try more and do my work better in the future.

My plan

1. Maintain the market: At present, the existing outlets still have certain potential to be tapped, and most of them have certain room for improvement. Through the efforts in recent months, there are also many customers with strong follow-up, such as Qiaotou Guangming, Kistler Classic and Huasheng System Store, which have obvious growth compared with the previous data.

2. In addition to maintaining existing cooperative customers, we will expand our business in Da Lang, Dongkeng and other towns next year, and strive to open more new stores in other towns. Of course, it is mainly placed in places where the company's products are relatively weak, such as building materials cities, cabinet stores and landmark stores, and the progress is relatively slow at present.

This will further expand the market. In addition, for the heat-burning part with small sales volume, we should increase publicity and channel construction. Strive for a greater increase in the overall sales of 20 14. Because from the perspective of 13, among the three categories of electrical appliances, heating, electric heating and kitchen utensils, kitchen utensils have the largest sales volume, followed by electric heating and the lowest heating. Of course, the sales of kitchen utensils with the largest sales volume vary greatly in various towns and stores.

3. Not only that, but also to further improve the good cooperative relationship with channel stores and strengthen the business influence of xx in my responsible area.

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