In order to further promote the supervision of the whole process of off-campus education and training, and effectively safeguard the legitimate rights and interests of the majority of students and parents, the Ministry of Education has researched and developed the "Off-campus Training Parent APP", covering off-campus training institutions with complete licenses, providing a platform for children to ensure the safety of off-campus training, making the information of training institutions more transparent and reassuring parents. At the same time, it is also an application software for parents to download and use for free.
Parents of students automatically sign standardized off-campus training service contracts for primary and secondary school students when purchasing courses. The contract content is automatically generated, including student information, course information, payment information, etc. The rights and obligations of both parties are clear, the refund method is clear, and they will not be bound by the overlord clause. Prepayments made by parents of students are included in the supervision of special accounts, and transaction funds are accurately and timely supervised and settled through the supervision bank.
After purchase, parents and training institutions will share the cost according to the rule of "one class is sold" (that is, one class is cancelled after completion). After the training institution finishes teaching, it sends a confirmation application to parents through the platform. After the students' parents confirm their consent (after more than 15 working days, the platform regards it as "consent"), the supervision bank will transfer the tuition fees corresponding to the class from the custody account to the institutional settlement account in time according to the instructions of the platform.
When parents of students have reasonable refund requirements, they can apply for a refund through the platform, and return the prepaid tuition fees to the original account of consumers at the first time according to the contract (if the training institution has not confirmed it for more than 5 working days, the platform will be regarded as "consent"), so as to realize online course selection, course purchase, payment and refund with peace of mind like Taobao shopping, and effectively solve the problems of "running away with money" and "difficulty in refunding fees" that harm the interests of the masses.