1. Get the personal information of the guest;

2. Meet the guests' requirements for rooms and house prices;

3. Go through the registration formalities;

Second, the purpose of registration:

1. Make the hotel get important information about the guests;

2. Assign rooms to guests and set house prices;

3. Determine the expected departure date of the guests;

Three, five important concepts of check-in operation process:

1. Information collection-The hotel collects relevant guest requirements, expected departure date, payment method and personal background information during the check-in;

2. Housing allocation pricing-allocating rooms and setting prices;

3. Credit limit-the hotel determines the credit limit of the guest according to the payment method of the guest and the hotel credit limit system;

4. Room supply plan-the hotel sells rooms to the maximum extent according to the room supply situation and the expected departure date of the guests;

5. Control process-Adjust and control the hotel room allocation and pricing process through the registration procedure;