The first 2020 annual work summary of letters and visits to maintain stability.
In 20xx, under the correct leadership of the municipal party committee, the municipal government and other superior departments, the group company took the creation of "Ping An-"as the main line, focused on the most realistic, most concerned and direct interests of the masses, strengthened investigation and mediation, made scientific early warning and prediction, strengthened investigation and research, paid close attention to the implementation of responsibilities, and persisted in doing practical things for the masses, and successfully completed various tasks of letters and visits. According to the spirit of relevant instructions from higher authorities, combined with the actual work of our unit, our company earnestly does all the work of annual letters and visits. The work of stabilizing letters and visits in 20xx years is summarized as follows: improve the organization and ensure the implementation of the responsibility system for letters and visits. First, improve the organization, organize and strengthen leadership, and strengthen leadership to ensure the implementation of the responsibility system for letters and visits.
The leaders of the company attach great importance to the work of letters and visits, educate the employees of the whole company to further improve their understanding of the importance of the stable work of letters and visits from the perspective of maintaining the company's stability, promoting the company's development and building a civilized and harmonious enterprise, establish the concept of "safe letters and visits" and "harmony", and always regard the work of letters and visits as an important political task. A petition mediation committee was established with the general manager of the company as the main person in charge and the deputy secretary of the Party Committee as the leader in charge, and the grassroots petition work network was improved. All branches and subsidiaries have set up leading groups for letters and visits with the principal responsible person as the group leader, so as to further improve the responsibility system for letters and visits, and ensure that the responsibility goes from person to person. Signed a letter of responsibility for letters and visits with 16 subsidiary, implemented the responsibility system for letters and visits, ensured that all kinds of documents transferred by superiors and letters and visits from the masses were handled in time and effectively, and improved the quality and efficiency of letters and visits. Distinguish responsibilities, straighten out procedures, and do a good job in maintaining stability in letters and visits.
Second, distinguish responsibilities, straighten out procedures, and do a good job in maintaining stability in letters and visits.
The stability of letters and visits has further improved the system of letters and visits, and established and improved the mechanism for leaders to handle key letters and visits, the centralized handling mechanism of "who is in charge and who is responsible", the supervision of letters and visits and the overall linkage mechanism. A 100-point assessment system for letters and visits was formulated, and the responsibility scope and handling process of each unit were standardized. The petition office is mainly responsible for handling all kinds of letters and visits. After receiving the letter and visit, the petition office shall give instructions to the leaders in charge, and all offices or relevant units shall cooperate with the petition office to handle it according to the scope of duties, give written feedback within the prescribed time limit, and make registration at the same time, so that everything is implemented and there is an echo from each piece, and the completion rate, reply rate and satisfaction rate reach 100. Incorporate letters and visits into the leadership target responsibility system and departmental post target assessment, clarify the division of labor, and strengthen accountability. If the responsibility system for letters and visits is not implemented, the work is unfavorable, and major letters and visits have occurred, causing adverse effects, the main person in charge of the responsible unit and the complainant shall be investigated for their work responsibilities, and they shall be rejected by one vote in all kinds of advanced appraisal at the end of the year. Seriously do a good job in the investigation and mediation of letters and visits, organize a meeting on the investigation and mediation of letters and visits on schedule every quarter, conduct a thorough investigation of recent letters and visits, analyze and summarize recent letters and visits, and ensure that the work of letters and visits is implemented.
Three, strengthen inspection and evaluation, improve the level of letters and visits. Strengthen inspection and evaluation to improve the level of letters and visits.
Our company establishes and implements the responsibility system for letters and visits according to the overall requirements of the target assessment of letters and visits at higher levels, and refines the responsibilities at different levels to do a good job in letters and visits. We put the petition work into the unit (department) target responsibility system assessment, and if the petition is caused by responsibility or not handled in time, the second inspector at a higher level or the people's leapfrog petition, points will be deducted according to the assessment criteria, and accountability will be implemented. For all kinds of cases transferred by superiors, the department is responsible for handling them in strict accordance with the prescribed standards and time limits, and strive to improve the quality and efficiency of letters and visits, and strive to solve and eliminate problems such as avoiding the important, being vague, not acting, and answering at will. This year, instead of training, meetings were organized to organize letters and visits staff from various departments to conduct business training, and the business training rate reached 100%. Through study and training, the professional level and work quality of the petition staff have been improved. It also organized and carried out investigation and research activities on letters and visits, and timely completed the writing and reporting of investigation reports and reporting materials on letters and visits. We conducted a serious self-examination in accordance with the Detailed Rules for the Assessment of Management by Objectives of Letters and Visits. In the year of 20xx, we strictly implemented the relevant provisions such as the assessment methods for the target management of letters and visits, successfully completed the letters and visits, and there was no leapfrog collective petition. The work of letters and visits has reached the standard of inspection and assessment.
Four. Strengthen the investigation of contradictions and disputes and the supervision of letters and visits. During the World Expo, Mid-Autumn Festival and 1 1 month, the group companies and enterprises concentrated on the investigation of contradictions and disputes, and the investigation work was promoted horizontally and vertically, leaving no dead ends.
The focus of the investigation is on some old petitioners and key groups, especially special groups such as combatants, demobilized cadres, military personnel and teaching personnel. For the problems that have been identified, we will implement the "four clarifications" one by one, clarify the assistance personnel, implement specific responsibilities, and supervise accountability. At the same time, each unit is equipped with information officers to regularly check the unstable factors and grasp the signs and trends of unstable factors in time, especially the hot and difficult issues that employees care about, so as to find and solve them in time. This year, the group company * * * has received more than 30 visits, and all of them have been closed. In view of two difficult cases of letters and visits caused by labor disputes, the petitioners put forward unreasonable requirements that did not meet the policy requirements. The leaders in charge held a research meeting in time to study the measures and methods to properly solve the problems, and visited people's homes many times to patiently explain the relevant policies and regulations, and finally successfully solved these two difficult cases of letters and visits.
In order to fully implement the spirit of provincial and municipal letters and visits, further mobilize the party and government organizations and cadres in the whole region to unify their thinking, clarify their goals, strengthen their responsibilities, and make every effort to build a large-scale letter and visit work pattern, ensure that the group company will continue to maintain a harmonious and stable situation, and create a good external environment for sound and rapid economic development. In this regard, we established the following ideas for letters and visits in 20xx20xx: under the guidance of the xx Plenary Session of the Party and the correct leadership of the Municipal Party Committee and the Municipal Government, conscientiously implement the spirit of the higher-level letters and visits work conference, earnestly do a good job in letters and visits work, truly think about what employees think, worry about their urgent needs, solve their difficulties, and put a large number of,
First, strengthen leadership responsibilities and promote the project of letters and visits. First, strengthen leadership responsibility, strengthen leadership responsibility, and promote the first-class project of letters and visits. The work of letters and visits should attach great importance to the work of letters and visits from the perspective of politics, purpose and stability, regard the work of letters and visits as an important work, put it on an important agenda, further strengthen the leadership over the work of letters and visits, and form a working system in which the top leaders of the party and government personally grasp and other departments cooperate. Further adjust and enrich the organization of letters and visits, build the horizontal and vertical letters and visits network of the group company, and ensure the overall attention, ideological understanding and work measures of the leaders. In accordance with the principles of "who is in charge and who is responsible" and "graded responsibility and centralized handling", we will continue to implement and deepen the responsibility system for letters and visits led by the "number one project".
The second is to increase the propaganda of maintaining stability through letters and visits. Stabilize the propaganda work, seriously organize all staff to study the Regulations on Letters and Visits, deeply understand the connotation and content of letters and visits, make full use of the contents of the Regulations on Letters and Visits to effectively solve the interests of the masses, and at the same time publicize the spirit of the Regulations on Letters and Visits, so that the masses can understand the Regulations and make full use of the Regulations to solve their own vital interests.
Article 2 Summary of maintaining stability of letters and visits in 2020
Over the past six months, under the correct leadership of the superior Party committee and government and the business guidance of the county letters and calls bureau, the xx township Party committee and government have worked hard to ensure the stability of the overall social situation of the township and create a harmonious and stable environment for the all-round and healthy development of the township's economic and social undertakings. Now I will briefly report the work in the past six months: (1) The leaders attach importance to it and are willing to invest.
The new xx leadership team in my township attaches great importance to the stability of letters and visits, and established a leading group for letters and visits with the party secretary as the leader. There are leaders in charge, full-time staff, grass-roots petition network and system implementation. In terms of financial input, my hometown has never been stingy and is willing to invest in letters and visits, which has laid a solid foundation for the work.
(two) adhere to the daily reception of letters and visits, to facilitate the masses to work in the village, consultation and reflect problems.
In the past, it was reported that it was always difficult to go to the village to handle affairs, with ugly face and difficult things. In view of this situation, my hometown attaches great importance to it and adheres to the daily reception system. We always ask people who come to the village first what they want and who they are looking for. If you are looking for someone, we will help him find it and take it to the office of the person you are looking for. If it is a consultation question, we will answer it as soon as we know. If we don't know, we will take it to the office of the competent leader and department head, and they will be responsible for explaining it. If it is a problem, we will call the reception room for letters and visits, sit down, listen carefully, take notes, and then explain and deal with it according to the nature and type of the problem reflected. If the case is filed, it shall be reported to the leadership for approval, and the relevant personnel shall be instructed to deal with it within a time limit. Through the efforts of the past six months, the people's views on the government have been greatly improved, the functions of the government have really changed, and the relationship between the party and the masses has been strengthened.
(3) Regularly investigate the contradictions and unstable factors existing in villages and towns, so that many problems are eliminated in the bud.
The 25th of each month is designated as the regular meeting day of letters and visits. We sort out the existing problems, analyze the crux of the problem and carry out targeted work. Practice has proved that our work is correct and effective, and our achievements are remarkable.
For other contradictions and problems, we have also carried out scientific analysis and correct handling, so that many problems have been eliminated in the bud, and bigger problems are under control, so that people can move and I know.
(four) standardize the order of letters and visits according to law, and resolutely crack down on unreasonable petitions, pestering visits, harassing visits, and abnormal petitions.
Since the beginning of this year, on the basis of unblocking the channels of letters and visits, we have standardized the order of letters and visits according to law, and strictly followed the Regulations on Letters and Visits of the State Council, the Law on Public Security Punishment and the joint document of the municipal public security and legal departments (Bian Gong [2 XXX] 16), and standardized the behavior of letters and visits, taking whether it is illegal or not as the key criterion for handling. The critical education of this critical education is resolutely cracked down.
In short, in the past six months, under the heavy task, township leaders have attached great importance to it, increased investment, often studied and analyzed the situation and trends of letters and visits, grasped the information of letters and visits, investigated the problems in place, handled them scientifically, adhered to the law and regulations, and standardized the behavior of letters and visits, which has made great contributions to the overall stability of the county.
existing problems
1, there are too many people to handle letters and visits, and I often feel that one person is too busy.
2. Letters and Calls Bureau seldom organizes exchange of experience.
take measures
1. Suggest to the leaders in charge that 12 comrades with high comprehensive quality should be enriched to the petition office, responsible for daily reception and recording and perfecting various materials.
2. Learn from the leaders of the Bureau of Letters and Calls, learn from brother towns and villages, learn from their good experiences and practices, and push the work of letters and visits in our township to a new level!