The glorious _ _ year of personal work summary of toll collectors is about to pass, and the achievements and achievements made in _ _ year will be carried forward in _ _ year, carrying forward our spirit of being brave in difficulties and dedication, creating a more brilliant _ _ year and working hard! Summarize the advantages and disadvantages of _ _, and plan the working ideas and trends of _ _.
As a toll collector, we should first practice the charging business skillfully and make contributions to the charging cause. As a qualified toll collector, we should not only master professional skills, but also keep in mind the duties of toll collectors, abide by the company's rules and regulations, and strive to build more convenient expressways and satisfactory expressways.
I just joined the charging system this year, and my knowledge and understanding are not comprehensive. After going to work, training and internship, I have a great understanding of the charging work. Charging is a very boring job, but since you come to this job, you must do a good job of charging. We should make special efforts, be tolerant and dedicated, and show our brilliance to the expressway.
First, clearly understand the current situation, attach great importance to it ideologically, and actively make preparations. In the current task situation, participate in the evaluation of charging experts and service stars, and strive for station, class and personal honor. We will certainly shine in our posts and break out of our own world.
Second, we attach great importance to the identification of this research organization. Everyone should sign up quickly and form good habits. Actively prepare, practice the business more refined and stronger, do your duty, and strive to achieve the goal.
1, practice excellent charging skills, strive to be excellent toll collectors, strengthen the collective sense of honor of personnel, and take the concept of standing at home.
2. Do your duty and strive to overcome the cold. Although the environment and climate here are cold, we should overcome difficulties, do our duty, do our best and work hard.
3, based on their posts, strive for first-class results based on their posts, strive for first-class results, ensure the normal operation of the unit, integrate into this big family, and build a harmonious working environment. In order to achieve proud results, we must complete various tasks with strict requirements and high standards.
Personally, I think that in a collective, we should not only be proficient in business, but also have rules and regulations and develop a style of work. Discipline can guarantee the cohesion of a group and is the weather vane for completing various tasks.
First, prevent loose and scattered, and strictly cultivate to ensure the normalization and normalization of the charging order.
1. Looseness does great harm to individuals and groups.
2. Affect the completion of the current major tasks of the team and the collective.
3. It damages the good image of the toll collector.
4, endanger personal growth and progress.
Second, consciously stick to your thoughts, stick to your own style, do your own thing, record the special situation of your post, abide by safety regulations, and strive to add luster to your charging life.
1, re-recognize, eliminate interference, achieve ideological stability, unify understanding, and obey orders.
2, formal discipline, strict discipline, strict and meticulous requirements during work.
3. Work with peace of mind, make more contributions, have enthusiasm and bright spirit, and the shortcomings will be overcome. Strive to build a more prosperous expressway!
From work to now, I have summed up the following points for myself, and I will try to do the following:
1. Keep your heart small, your hands fast and your eyes bright.
2. adjust your mentality and face it normally? Everything? .
3. Don't bring emotions to work, which will affect your normal work and normal play.
4. Do a good job, be more skilled in business, and take care of dormitory facilities and toll station equipment.
5. Record the gains and losses in the work, and be good at summing up and learning lessons.
6. Realize that your work skills can meet the standards, only better, no best.
7. Be strict with yourself at work, be responsible for yourself and the unit.
8, guard against arrogance and rashness, work hard, don't be ashamed to ask questions, study hard, and constantly improve their ideological consciousness and their cultural level.
9, obey orders, obey the command, and resolutely complete the task.
The above is my way to correct my own requirements and shortcomings, and I will work hard for tomorrow's dream in _ _.
_ _ year is a year to test us, but also a year of harvest. In the new year, we should have a new look and a new plan.
1, care about the construction in the station, cherish the collective honor and actively assist in all work.
2. When making mistakes, accept criticism sincerely, dare to admit and resolutely correct them.
3. Don't talk back to your face, talk behind your back and engage in extreme democratization.
4. When going out, you must ask for leave according to the level, return to the team on time to terminate your leave, and pay attention to safety when going out.
On-site responsibilities:
1, see the facilities in the station.
2. Maintain the sanitation of the driveway and toll station.
3. Register foreigners.
4. Full of energy and correct posture.
5. Guide vehicles and stop people idling at high speed in time.
The above is my year-end summary. If there are any mistakes, please criticize and correct them. I will correct it in time, learn lessons, make contributions to building a harmonious, safe and civilized toll station, and strive for greater achievements.
Personal work summary of toll collector II. I am honored to be hired by _ _ Expressway and assigned to work at Huaqiao Station. In the past six months, my business knowledge has been deepened and my operation skills have been improved. I have been able to handle all kinds of emergencies very skillfully and quickly, which has been unanimously recognized by leaders and colleagues. Now let me briefly describe my work in the past six months.
Ideological study: First, learn from the initial and most basic Regulations on the Operation and Management of Toll Collectors, and strive to get familiar with and adapt to the post as soon as possible, so as to consolidate and improve the foundation; Secondly, we will continue to seriously study the spirit of various documents and policy points of higher authorities and party committees on charging work, such as the identification of green transportation; Management of flood control vehicles, etc. Finally, I started with efforts to improve my ideological and theoretical level, and extensively read the special report on strengthening professional quality and the theoretical literature on practicing Scientific Outlook on Development. After studying hard for half a year, my theoretical knowledge and professional accomplishment have been enriched and deepened to a great extent, and I have benefited a lot from applying them to practice.
Work skills: First of all, constantly strengthen their own learning and lay a solid foundation. All new spiritual policy notices about charging work should be carefully read, grasped in time, strictly implemented and urged from time to time. Secondly, pay attention to learning from the monitor and other colleagues with rich work experience, ask for advice, learn lessons, make sure not to make mistakes again, and strive to be foolproof. Finally, actively participate in various business skills competitions, win without arrogance and lose with grace, find shortcomings from the competition, make up quickly and strive for perfection. Now, my working ability has been tested by time. In the past six months, I haven't made any mistakes, been short of money or issued an inspection report. In the days to come, I will continue to maintain a modest and prudent attitude and make further progress in my graduation thesis on e-commerce.
Ability training: First, vigorously develop personal hobbies, read famous books extensively, and actively write reading notes and reading experiences. In addition, he also actively contributed to the company's website and local publications, and most of his articles were adopted, which greatly stimulated his self-confidence. Secondly, pay attention to strengthening physical exercise and improving physical fitness. I make full use of my spare time to organize and participate in basketball, table tennis and badminton competitions with my colleagues. Not only improved and enriched the sports skills, but also gained a lot of fun and enriched the spare time. After half a year's strengthening, my writing ability has been greatly improved, and my physical fitness has also been significantly enhanced. The improvement of writing ability can ensure that I can finish my work summary, work sentiment and other articles in time, and the improvement of physical quality can ensure that I always maintain my passion and stable mentality in my work and serve the public with a fuller spirit.
20__ is a new starting point of my life, a year of study, a year of harvest and an unforgettable year. I will take advantage of the east wind of 20__ to meet and complete the work plan and tasks of 20__ with a more positive attitude. I firmly believe that hard work will lead to success, so in the new year, I will work harder and strive for greater success!
Personal work summary of toll collector: time flies, and a tense and fulfilling year has passed. During this year, I worked and studied here, constantly honed my working ability in practice, and greatly improved my professional level. This is inseparable from the help of leaders and everyone's support. Thank you very much!
As a toll collector, I smile and sit in front of the computer, repeating the simple operation of charging once and paying once every day. You don't need high technical content, and you don't have to bear the huge pressure of life trust like doctors in other departments. This may also be the charging work in everyone's eyes. In fact, the job of toll collectors is not only to collect money and ensure accuracy. In any hospital, the toll collector is the window unit, and the toll collector is the first thing patients have to face. The toll collector not only represents the image of the hospital, but also maintains the image of the hospital at all times. A good toll collector will give patients a spring breeze service in the shortest time, and be satisfied with the charges and the hospital.
I will report my work to you on _ _.
First, charging work
In _ _ years, there were many trivial things, and the work was repeated mechanically every day as everyone thought, but I was not simply repeating mechanically. I try to serve every patient well and set up a good image. At the same time, we are also promoting these ideas in hospitals. We should not only do superficial things well, but also go deep into them and see the real connotation, so as to improve and do a good job. Under the guidance of finance, seriously study the relevant system regulations and better complete all the work.
Two, the new rural cooperative medical care, medical insurance work
Our hospital became the designated medical insurance unit on, and became the designated hospital of the new rural cooperative medical system on. Although we had several trainings in this field before, I was still a little nervous at first. Thanks to the trust and support of the hospital leaders and their help. I gradually learned about the new rural cooperative medical system and medical insurance policy, and mastered the knowledge of the new rural cooperative medical system and medical insurance through continuous operation. The new rural cooperative medical system and medical insurance not only simply master knowledge, but also apply it to practice. Now when I face every patient, I will ask first, do you have medical insurance? Can you reimburse me? This not only reduces the trouble of patients, but also reduces the trouble of hospitals. I have mastered the process of outpatient hospitalization of medical insurance patients. Because there are fewer patients with medical insurance, the operation is still slow. I will strengthen the training and study of medical insurance-related operations in the future.
Four. Work plan of 12
_ _ year is about to turn over, and the footsteps of 12 are in my ear. The work of _ _ years has become a thing of the past, and even the best results have turned into clouds. 12 I will work harder:
1, further improve service level, reduce errors, ensure service quality and satisfy patients. Patient satisfaction is the best praise for my work;
2. Seriously study the knowledge of the new rural cooperative medical system and medical insurance, master the policies of the new rural cooperative medical system and medical insurance, and cooperate with the medical insurance office to do all the work according to the requirements of the hospital;
3. Strictly abide by the various systems of outpatient charges and hospitalization charges to ensure that the money certificate is consistent; Strengthen communication and cooperation with various departments, make maximum use of the existing resources of the hospital, serve patients and contribute to the development of the hospital.
Finally, I would like to thank the hospital leaders and colleagues for their trust, support and care and help in my work and life. This is the greatest affirmation and encouragement to my work, and I sincerely thank them! In the future, I implore leaders and colleagues to correct my shortcomings. Your criticism and correction are the driving force for my progress.
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