Postal agency refers to the postal business place where postal enterprises entrust other units (hereinafter referred to as agents) to provide postal services by concluding contracts. The management and personnel training of postal institutions should be strengthened. In order to adapt to economic development and better serve the society, the number of postal enterprises entrusting other social units and individuals to handle postal services is gradually increasing, which is a gratifying result of implementing the policy of "combining self-management with agency and making full use of social forces" However, judging from the situation reflected by many bureaus, a large part of the quality problems of postal communication come from postal agencies.
Postal agencies are regarded as branches of postal enterprises, and shall handle universal postal service business in accordance with laws, administrative regulations and relevant state regulations and standards. Postal business places that provide universal postal services should adhere to the principle that postal enterprises are mainly self-managed and supplemented by agents. Postal enterprises should strengthen internal management, control the number of postal agencies, and strictly control the postal business premises to turn into agents.