Telemarketing mentality training, as an excellent telemarketer, needs to have four mentalities when inviting customers.

1. Give a mentality

Assuming that there is only one purpose to call the customer, he will let himself provide him with an opportunity to discuss. Although the purpose of the invitation is obviously to meet, your purpose can't just stay at the level of meeting. More importantly, you hope to help him after meeting. Customers use the products you sell to help them solve their own problems, because the purpose of invitation is to give, not to take, and to call is to help customers have a better life. If you call with such a giving attitude, then your attitude will change. Therefore, there is no need to be sad because the invitation failed, and there is no need to be sad because the customer stood up. I am sad because I didn't help others with the mentality of giving, but my heart is too heavy to ask for it. Only with sincere help from the heart can the other person feel it, and he will understand that your invitation at this moment is to give him a chance. On the contrary, if the purpose of the invitation is to ask, then the customer will feel uneasy because of impatience.

Invitation is to give each other an opportunity to help customers solve problems, including business, marketing, or all aspects of personal health. If the other party can benefit from you and get help, the demand for you will increase and the trust in you will naturally increase.

2. Have a positive attitude

In the process of invitation, be optimistic about every call, and hold the mentality that the other party is connected from the beginning of dialing. I believe that as long as someone answers his phone, they will communicate, and if there is communication, someone will promise to meet next time. As long as we meet, there will be communication. When customers know about the product, someone will be interested in it. Once there is interest, there will be trading cooperation, and such repeated cooperation will have results.

Full of energy.

Anyone who is enthusiastic and energetic on the phone may infect others. Telemarketing is the transmission and transfer of information, and telemarketers should have strong vitality and attraction in it. Only in this way can they infect customers and make them? Customers buy the products you sell and improve your sales performance. Everyone has enthusiasm and everyone has charm. The attraction of telemarketers depends on their enthusiasm and vitality for their work. Enthusiasm represents telemarketers' belief, recognition and understanding of their work. A person who has the ability and expertise in telephone usually has the power to make breakthroughs. When he is powerful, the telephone transaction rate will be high.

4. Confident attitude

The fourth mentality of telemarketing is self-confidence, which is also an invitation. Some people are confident, while others are guilty. I believe everyone has had such an experience. Some people can tell each other's psychological state only by the sound waves of the phone. Then, when inviting by phone, self-confidence is manifested in the speed and tone of speech. A confident person's voice often appears neither too passionate nor too low, and at the same time it shows cadence.

Many people who are not confident make phone calls, and their tone is fast and erratic, which gives the listener a bad psychological hint, makes the listener doubt the caller and denies his ability to handle affairs.

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