Specific programs to improve interpersonal communication skills, communication exists in every moment of life and work. In practical work, good communication and good communication effect often make people quickly open up the situation in their work. Let's take a look at the specific plan to improve the inner communication ability.
1 Analysis of the current situation of special programs to improve interpersonal skills
First, the advantage analysis
1, patient, persistent, able to handle complicated things in an orderly way.
2, positive, strong learning ability.
3, calm, strong pressure resistance.
Second, the lack of analysis.
1, poor time management ability.
2, excel office software proficiency is average.
3. Poor logical thinking ability.
4, poor expression ability, general writing.
The implementation of specific plans to improve personal ability
Arrange the use of time reasonably and improve work efficiency.
1, learn to make a list and write down everything you want to do. This will first make you clear about the task at hand at all times. Don't believe that you can remember everything with your brain. When you see your long list, you will feel a sense of urgency.
2. According to the Pareto principle, we should put the things to be done every day in order of priority, and make the following order for the things to be done every day:
A This matter is both important and urgent, and it must be done at once. B urgent but not important-you will only think about such things after giving priority to important things. C important but not urgent-as long as there is no pressure from the former, it should be done as an emergency, not delayed.
This matter is neither urgent nor important-we'll talk about it later.
3. Review and check the work list after work every day, and update it by reviewing and checking all the lists.
On the improvement of excel application skills.
1. Spend 1-2 hours every day downloading videos for online learning.
2. The contents of learning include: quick operation and form design, common functions, searching and comparing, statistics and summary.
3, practice at work, and constantly test the learning results.
On the Improvement of Logical Thinking Ability
1, memory upgrade
(1). In work and study, all kinds of information and knowledge are stored in order, and short-term memory becomes long-term memory. Organize the knowledge regularly and systematically, so that the knowledge can be firmly remembered and stored orderly, and the problem information and background knowledge needed in the specific thinking process can be quickly retrieved and effectively activated.
(2) On the basis of analyzing the materials, organize and systematize the knowledge in the form of list and outline tree diagram to strengthen the understanding and memory of the knowledge.
2. Improvement of thinking procedures and strategies:
Master the programmed strategy of thinking skillfully, put yourself in the shoes of thinking in work and life, be good at finding problems, thinking more, summarizing more and using more.
Enhance the expression ability and improve the writing level.
1. In work and life, I am more confident, bold, active and proactive in communicating with others, diligent and inquisitive, and humbly seeking advice.
2. Read all kinds of useful books extensively in your spare time, learn knowledge in various fields, enrich your knowledge structure, combine work with thinking, and work creatively as much as possible.
3. Actively collect materials, extract beautiful articles or paragraphs, accumulate constantly, think more, imagine more, observe more, write diligently, and constantly improve your cultural literacy.
In short, in the future work and life, we should be strict with ourselves, carry out the plan and constantly improve our personal ability!
Specific plans to enhance personal communication skills II. Self-capacity building
1, strengthen the study of professional skills, apply the new things learned to the work, and constantly practice and summarize in the work.
2, learn to think about problems encountered in work, ask more questions, communicate with you more, and solve problems in communication and communication.
3. Attitude is everything. Correct your work attitude.
4. Learn to put yourself in the position of the company and colleagues at work.
5, civilized form, polite language. Basic manners are needed when meeting colleagues in the company.
6. Be brave to show yourself and seize the opportunity.
7, a threesome, there must be my teacher; Choose its good and follow it, and change its bad; Learn from what you have done well and improve your working ability.
8. Phased goals, achieving the goal of 1 10,000 set by the company this month.
9. Write a work summary every month, summarizing the good experiences and gains of last month.
Second, team building.
1. Arrange everyone's work according to their job responsibilities and complete the sales performance set by the company.
2. Strive to promote team spirit, so that everyone can maintain a positive work attitude and strive to achieve work goals.
3. Encourage what you do well in your work and point out what you don't do well, so that you can modify it and finish your work better.
4. Actively communicate with other groups.
5, break the inertia thinking, be brave in innovation in the work, and achieve * * * victory.
Third, management and construction.
1, strengthen their professional and technical level and management ability.
2. The performance and appraisal scheme will take you to learn, and let the extrapolation personnel know what aspects to assess and what the specific implementation requirements are for each aspect; Every month, the team completes the target disclosure.
3. Analyze all aspects of the website and competitors' data. Use these data to arrange the next work plan.
Specific plan to improve inner communication ability 3 specific measures to improve communication ability?
1, general steps 1, make a list of communication situations and communication objects, which is very simple. Close your eyes and think about the situations where you interact with people, such as school, family, work unit, parties and all kinds of situations where you interact with people every day. Think about who you need to communicate with, such as friends, parents, classmates, spouses, relatives, leaders, neighbors, strangers and so on.
The purpose of making a list is to make yourself clear about the scope and object of your communication, so as to improve your communication ability in an all-round way. 2. Evaluate your communication at this step, ask yourself the following questions: What are you satisfied with? Under what circumstances do you feel psychological pressure on communication? Who would you like to keep in touch with most? Who do you like to communicate with the least? Do you always keep happy communication with most people? Do you often feel that your meaning is not clear? Do you often misunderstand others and realize that you are wrong afterwards? Do you keep in touch with your friends often? Are you often too lazy to write or call people? ..... Answering the above questions objectively and seriously will help you to know which situations you are in, who you communicate with is ideal, and who your communication with needs to be improved.
3. Evaluate your communication style In this step, I mainly ask myself the following three questions: Under normal circumstances, do you communicate with people actively or passively? Do you pay attention when communicating with others? Is the information sufficient when expressing intentions? The communicative situations of active communicators and passive communicators are often obviously different.
Research shows that active communicators are more likely to establish and maintain extensive interpersonal relationships with others, and are more likely to succeed in interpersonal communication. Maintaining a high degree of attention in communication helps to understand the psychological state of the other party and can better adjust their communication process according to feedback.
No one likes talking to people who are always looking around and absent-minded. When expressing your intentions, you must pay attention to making yourself fully understood. If the information such as words and actions in communication is not sufficient, it will be impossible to express clearly; If there is too much information and redundancy, it will also cause discomfort to the information recipients.
The most common example is that you accidentally stepped on someone else's foot, so apologizing is enough to express your apologies. If you continue to say, "I really didn't mean to, and someone squeezed me, I somehow lost my footing ..." This kind of verbosity is disgusting. Therefore, complete information without redundancy is the best way to communicate.
4. Develop and implement a communication plan. Through the first few steps, you will definitely find out what your shortcomings are, so as to determine which areas you should focus on. For example, if the scope of communication is narrow, it is necessary to expand the scope of communication; Ignore contact with friends and need to write and call; If communication initiative is not enough, you need to take the initiative to communicate with others and so on.
Make these into a step-by-step communication plan, and then put your own plan into action, which is reflected in the specific little things in life. For example, if you feel that your communication range is narrow and your initiative is not enough, you can stipulate to greet two strangers every week, such as asking for directions and chatting.
Don't be shy, no one will make fun of your initiative, on the contrary, the other party may appreciate your courage! When making and implementing the plan, we should pay attention to the principle of gradual progress, that is, we should not set too high demands on ourselves, lest we fail to achieve our goals and dampen our enthusiasm. After the small requirements are realized and consolidated, they will put forward higher requirements for themselves.
5. It is very important to supervise the plan. Once the supervision is weak, it may fall short. It is best to supervise yourself, such as recording your own development with diaries and charts, and evaluating and analyzing your feelings. The implementation of the plan needs confidence, and we must firmly believe that we can succeed.
Remember: what a person can do is much more than what he has done and believes he can do. The improvement of body language communication We have understood the role of body language in interpersonal communication. However, it is not easy to effectively apply body language to interpersonal communication.
This requires us to do two things: one is to understand other people's body language, and the other is to use our own body language properly.
1. Understanding other people's body language can express more information than oral language. Therefore, understanding other people's body language is an important way to understand others.
From other people's eyes, expressions, body movements and postures, as well as the spatial distance between them, we can all perceive each other's psychological state. Knowing each other's joys and sorrows, we can adjust our communication behavior in a targeted way. However, to understand other people's body language, we must pay attention to the following problems: the same body language may have different meanings in people with different personalities; The same body language may have different meanings on different occasions; We should consider it from the perspective of others; We should cultivate our observation ability; We should not simply conclude that the same body language may have different meanings in people with different personalities.
A lively and cheerful girl who is willing to communicate with others will use rich body language when communicating with you. She doesn't care much about keeping close to you, and often talks to you with a sweet expression. But this may not have any special significance, because her interaction with others is the same.
However, for a quiet and introverted girl, the above information may mean that she has begun to like you. ? To understand other people's body language, the most important thing is to consider the problem from the perspective of others. Understand the emotional state of others with your heart, that is, you should pay attention to "empathy" in psychology.
When others are indifferent to you, it is probably because the other person has met something unsatisfactory, so don't think that the other person doesn't value you when you see the indifference of others. In fact, this misunderstanding is most likely to occur among young people, and it is also most likely to lead to alienation between friends and lovers. Standing in the perspective of others and thinking for others can make communication more humane and profound.
It should be noted that we should cultivate our keen observation and be good at discovering the true state of each other's hearts from their unconscious gestures and eyes. Don't jump to conclusions For example, people in China like to be polite. When tourists get up and leave, they often try their best to stay. However, many times, these reservations are not sincere. It can be seen from the host's posture that they walk slowly verbally, but they have already assumed the posture of Fujian.
2. The correct use of our body language requires us to do the following: always introspect our body language, consciously use it, pay attention to the use of body language, pay attention to our role and body language, and pay attention to the consistency of words and deeds.
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