As for how to balance fairness, this question itself shows that you are selfish. As long as you lose your selfishness or prejudice, you can naturally do things right, not people.
How to make the team atmosphere harmonious can not be solved in one or two sentences, but depends on your words and deeds. Of course, there are also * * * contacts, that is, try not to let new officials take office, keep a low profile, communicate with department personnel more before making a decision, and consider everything for the salesman.
How to improve performance is a very good question, which will be the core of your work. There are two main ways to improve performance: material and spiritual rewards and systematic assessment. This depends on the company's overall marketing strategy. You can suggest to the company. Besides, what you can do is: 1. Use your successful experience to improve the training of sales staff and help them improve their marketing skills. When their skills improve, their performance will naturally rise. At the same time, because you help them increase their income, their recognition of you will naturally increase, your prestige will naturally exist, and the atmosphere of the team will naturally be harmonious. 2, take the initiative to communicate with the salesman, help them find their own shortcomings in time, help them improve. Telemarketing depends on the law of large numbers. Without sufficient quantity, it is impossible to have stable performance and output, so it is necessary to do a good job in quantitative management of salesmen. 4. Create a healthy competitive atmosphere within the team, such as sales ranking and champion recognition. 5. Set an example. This is a common problem of many fledgling marketing team managers, who think that I am a leader now and don't need to make achievements. There are two sentences. If you are a salesman, how do you feel after listening to them? Which sentence can produce * * * sounds better: "Brothers rush for me" and "Brothers rush with me".
Finally, congratulations on your promotion to business manager and wish you good results in your future work.