3 minutes' concluding remarks at the working meeting 1
Dear colleagues: Good morning!
We gathered together this morning to hold a grand summary meeting of the company's 20-year semi-annual work. Here, on behalf of the board of directors of the company, I would like to express my heartfelt thanks and high respect to the departments, stores and individuals who worked hard and achieved excellent results in the first half of the year! Comrades have worked hard!
The first half of 2008 was an eventful year for the company. Due to the frequent adjustments and changes of the company's top management, it once brought passivity to the company's management, and the target completion was a little far from the target plan formulated at the beginning of the year. Recently, due to the policy-oriented industry rectification, the company's profitability has also been greatly affected, and the company's old profit model has encountered bottlenecks. Although there are many obstacles on the way forward, we ~ ~ people still forge ahead against the market, work hard actively and be brave in competition, and achieved remarkable results in the first half of the year. At the same time, many new problems and new models emerging under the new situation also need to be summarized and discussed. There is a good saying: there will be great difficulties in big development and small difficulties in small development. Only without development, there will be no difficulties. We must become regional industry leaders. People resolutely refuse to live without passion and challenge. We pursue a wonderful life. We must overcome all obstacles on the way forward with wisdom and action, ride the wind and waves, and successfully reach the other side of success. Therefore, today's semi-annual summary meeting is very timely and important. It is a meeting to reflect, summarize and plan the future. I hope everyone will fully study and implement the spirit of the meeting after the meeting and lead the team to fully complete the goals and tasks set at the beginning of the year.
First, the first half of the work summary
First of all, I would like to take this opportunity to briefly summarize the achievements and shortcomings in the first half of the year.
1. Just now, several bosses made a detailed report on the company's operation in the first half of the year. I won't go into details here, and I will share a few simple sets of data with you.
I. Annual Tasks and Achievements of Direct Stores
In the same period last year, we were trying to break through the monthly sales of ~ ~ million, while in the same period last year, our monthly sales just broke through ~ ~ million. This year has increased by nearly 50% compared with the same period of last year, which is a great achievement, indicating that the company's business scale is constantly expanding, and everyone's efforts can see results.
Let's look at another set of data:
B,1-loss stores in June
Among them, the first district, Hongxi and Xiangjiang Beishang stores were not listed as loss-making stores due to the relatively high opening expenses, but they are in good operating condition at present, with an actual loss of 34,000 yuan. Other loss-making 65,438+06 stores lost 297,000 yuan in the first five months, indicating that there are too many bad stores in the company, indicating that the market adjustment is not deep, the evaluation is unscientific, and the location of the company's stores is too random. In addition to the reasons for site selection, it also shows that the company's operation still lacks core competitiveness, insufficient attention to loss-making stores, insufficient determination, few ways and weak ability to turn losses. Most of the time, we eat by the dock. Only when the weather is right and the people are in harmony can we become stronger on the basis of being bigger. How to become stronger is the key problem to be solved in the second half of the year.
Of course, grades are the main thing. After all, development is an eternal theme. All departments and stores have made due contributions to the development of the company. Here, we should praise the high-quality stores with monthly sales performance exceeding 654.38+10,000 yuan, and the managers of the first district, Xiangjiang Beishang, Wujialing Branch, Hongxi, Yixin, Gospel, Joey and Xinhe stores who led the team to turn losses. The above stores have been profitable for three consecutive months. I would also like to praise the outstanding store managers represented by Sheng ~, Fu ~, Liu ~, Ren ~, Zhang ~, Zhang ~ and Yin ~. Without them, without their efforts to lead the team, the company's development will definitely be difficult to make stores with sales of more than 200 thousand in recent months exist. At the same time, the door management, human resources, training and other departments have also shown good working conditions and professional standards, and made achievements in their work. Since last month, comrades from the door management department and other departments, together with Mr. Liu, have conducted regular inspections of stores three times a week, found store problems, listened to employees' voices, formulated optimization plans and solved practical problems, which has made a good start to improve the basic management level of stores, hoping to continue; Comrades in the training department can stay away from the prosperity and endure loneliness in remote mountain villages, overcome various difficulties such as mosquito bites, water shortage and power failure, and unbearable heat, and have successively delivered two young crops classes and two elite classes for enterprises. This hard-working and diligent work style is worth learning. After taking office, Minister Yang of Human Resources Department studied hard and delved into business. According to the requirements of the general manager to distribute cakes, he worked overtime and spent countless efforts, and made a major breakthrough in re-establishing a scientific salary system and establishing a performance appraisal for all employees.
2. Insufficient work in the first half of the year.
(1) Line expansion delayed the company's development;
In the first half of the year, the development line only completed a quarter of the annual tasks, and most newly opened stores failed to meet the assessment requirements. Although there are many reasons, the most important one is that the market is not deep, the style is not solid, the business is unfamiliar, and the evaluation is just a formality. I hope that Comrade Liu Zhi, who is in charge of this line of work, will take the lead in paying close attention to the work style construction and business study of this line, organize elite soldiers and strong generals, and catch up with backward work in the second half of the year. At the same time, we should pay attention to negotiation skills when negotiating contracts, and be rigorous and meticulous when signing relevant contracts, seeking truth from facts and earnestly safeguarding the interests of the company.
(2) The work of the engineering logistics line can't keep up with the requirements of the company's development situation;
Comrades in this line are practical, hard-working and have done a lot of work, but the results are often unsatisfactory. The main reasons are that we can't keep pace with the times, don't learn new things and technologies, have no planning and foresight in doing things, are used to doing things according to experience and preferences, lack management and communication skills, and can't comprehensively plan our work, which leads to a headache, a stopgap treatment and low efficiency. For example, vehicle management, air conditioning maintenance, signboard update, electronic screen production, store image upgrade and so on. There is no job that can't be moved without being pushed, and work is always in a passive position. I think it is not difficult for several comrades in this line to improve their work if they keep the style of hard work, strengthen business study and communication, carefully plan their work, and strengthen their awareness of actively planning and serving stores.
Second, the second half of the work plan
Just now, Mr. Liu made an overall plan for the work in the second half of the year, and made a further decomposition of the tasks in the second half of the year. It is feasible to have goals, measures and methods. I quite agree. According to the performance task assigned by Mr. Liu, the manager leads the team to ensure the completion, and all departments fully provide services and guidance for the achievement of store performance. At the same time, I would like to add some comments on the work in the second half of the year.
1. Strengthen basic management and improve the ability of gathering customers.
As we all know, service and goods are two eternal themes from the implementation of retail chain to the store level, so let me talk about my views on service first. I think we should do a good job in at least two aspects: first, create a comfortable, warm and trustworthy shopping environment for customers, and at the same time let customers enjoy an intimate and value-for-money shopping process. Of course, it is also our goal to track the service effect and improve the added value of the service, so it is required that the company's software and hardware should be greatly improved, so in the second half of the year, it is necessary to improve the image of the store and the service quality of employees as a major event.
(1) to enhance the store image.
Store image belongs to visual recognition in enterprise identification system. Enterprises can realize visual recognition through VI design of store image, gain employees' sense of identity and belonging internally, and strengthen enterprise cohesion; Establish the overall image of the enterprise, integrate resources, effectively convey the information of the enterprise to the audience, and continuously strengthen the audience's cognition through visual symbols, so as to achieve the purpose of gaining recognition.
Store image is related to the overall feelings of employees and customers to the company, which is equivalent to a face of the company internally and externally. To this end, the company specially readjusted and optimized the "image system" of shopping malls. In the future, all new stores must have construction drawings first, and the design and materials should be humanized and environmentally friendly, such as signboards, decoration materials and shelves, which should be durable and environmentally friendly. The engineering logistics department should strictly control this work, contact and negotiate with fixed material suppliers, and sign supply contracts. At the beginning of the renovation, we should consider the convenience of hanging banners and flags in the storefront, as well as the lighting configuration of employee lockers, customer rest areas and commodity stacking places, and add more power plugs to the cashier. At the same time, stores with dormitories should decorate their dormitories together.
A, list the commonly used materials, select suppliers with good quality to negotiate and ensure the quality.
B, modify the supply and marketing contract, ensure continuous supply with the same quality and price, and settle accounts directly with the company.
C, unified store decoration standards.
D, gradually replace faded and outdated signs.
(2) improve service quality
After establishing a good first impression, the key to gaining deeper recognition from customers lies in daily basic management. It's hard to imagine that a store with cobwebs in the sky, sundries on the ground, dusty goods, messy staff and untidy product display can make customers feel trustworthy. Store managers should take seemingly small things such as hygiene, display, dress, employees' words and deeds as major events, correct the bad habit of working at will according to standardized operating procedures, cultivate employees' professional demeanor, and let customers always feel that we put customers first. From the smile, greeting, a cup of welcome tea when entering the store to the pharmaceutical service in the consumption process, our employees' sincerity and enthusiasm are all reflected. Employees should form habits and persist in doing well. Led by the operation department, the training department is responsible for the implementation of training and combined with the assessment of the human resources department, it takes three months to popularize service standards and continue to practice and form habits. Management is no small matter, the levee of a thousand miles is destroyed in the ant nest, and the brand image will come up when the basic management is done.
Of course, while grasping basic management, we should pay more attention to our service quality. Everything we do, in the final analysis, is to maximize the interests of customers, which requires us to have a solid professional foundation, so that customers can buy with confidence, without commercial fraud, use with peace of mind, quality assurance, happy, healthy and affordable after use. You should know that customer promotion is more effective than any advertisement. Mr. Liu intends to compile a textbook on professional service in shopping malls. This is a good project that benefits the country and the people, and it is also a big project for us to improve service quality. I hope this book will come out soon, and the whole company will form a strong learning atmosphere.
3-minute concluding remarks at the working meeting 2
Colleagues and workmates of the whole company: Hello! You have worked hard!
When the law is rejuvenated, everything is renewed. We are about to leave 20 years of great achievements and usher in 20 years full of expectations. On behalf of the general manager's office of _ Craft Furniture Co., Ltd., I would like to take this opportunity to express my deep gratitude to all the staff for their hard work and progress! I wish us good health, family health and all the best in the new year!
Looking back on the extraordinary 20_ years, all employees faced difficulties with the company with a high sense of responsibility and full enthusiasm for work, overcame difficulties, worked tirelessly to work overtime and delivered goods on time, and a group of outstanding employee representatives emerged, which enabled the company to win the love of more and more customers with integrity and adhere to the stability of orders. With our best efforts, we broke the 1000 counter in 20 years and won the honors of "AAA credit rating in Hangzhou", "key industrial enterprise in Hangzhou", "excellent foreign trade export enterprise in Hangzhou" and "leading forestry enterprise in Zhejiang Province" again. This is the result of the dedication and efforts of all our literate people. I would like to take this opportunity to express my most sincere thanks and greetings to all of you again.
Opportunities and challenges coexist, and difficulties and expectations coexist. Standing at a new starting point after 20 years, we see expectations and a more brilliant tomorrow. However, the new runway is also full of this kind of rugged, which requires us to overcome the shortcomings of the past. It is necessary to strengthen the concept of quality and strictly control the rate of bad rework; Strengthen the awareness of capital and truly make the best use of it; Improve the operation technology, give full play to the potential of employees, and greatly promote production; Strengthen the training of ideological quality and management concept. I believe that we literate people can and will do it.
After ten years of wind and rain, I rode with a whip. We _ people, with the momentum of all rivers running into the sea, share weal and woe, go forward bravely and create a more brilliant tomorrow! "Mountain is the peak", let's climb the peak bravely in the new year!
Finally, I sincerely wish all friends, colleagues and family members all the best, good health and a happy family. I wish Wentong a better tomorrow! thank you
Summary speech of the working meeting for 3 minutes 3
Dear friends and colleagues,
This has been a difficult year. I say hello to you and your family, and wish you a New Year!
In the past year, _ _ Company has achieved unprecedented good results, exceeding the expected tasks at the beginning of the year. We have built a number of beautiful buildings with a sense of the times, which have become the highlights of the city, attracted the attention of countless people who love life and admire beauty, and won praise from everyone, providing workplaces for a number of companies and individuals. I am as proud and proud of these achievements as anyone else.
These sales achievements and construction achievements are the results of hard work of every colleague in the company, and the fruits watered with their own hearts and sweat. In this process, we have overcome countless difficulties and endured many tests, even very difficult tests. But these difficulties and tests make the spiritual quality of each of us and each department grow, make us more honest, more responsible, more service and more United, and let us know the secret between giving and receiving. Walking into our office, walking into every construction site, and seeing the smiling faces of every colleague, dedicated and professional working attitude and spirit, we will not simply think that this is only for the completion of profit targets, but the completion of buildings, and there must be spiritual and spiritual growth and progress behind it.
The sales and construction achievements of _ _ are the result of the efforts of every colleague in the company. Over the past year, the progress of our company and every colleague is inseparable from the support of customers, the support and cooperation of hundreds of cooperative units, and the hard work and efforts of nearly 10 thousand workers. We are just a part and a link in this great project and project. Unity and cooperation is the most important feature of this era, one of the virtues that we must exercise and improve, and also the most important virtue. Here, I would like to extend my holiday greetings to all the cooperative units, respected friends and nearly 10,000 workers, and wish you a happy New Year!
One of the important projects of the Foundation, "Virtue in Action", will cover 300 schools this year, benefiting more than 654.38 million students. They will make progress with us!
When we ask what human nature is, the answer is spiritual and spiritual. When we ask what is the foundation of our enterprise, the answer is the virtues of honesty, unity and innovation. This is our constant pursuit, the foundation of building buildings and creating material wealth, and the standard guiding every decision, every word and every action. "Honesty, unity and innovation" is our corporate culture, so I want to encourage you here!
Finally, I wish all my colleagues growth, progress and happiness in _ _!
Summary speech of the working meeting for 3 minutes 4
Dear leaders and colleagues,
Hello everyone! In a blink of an eye, 20 years have passed, first of all. * * * Celebrate the arrival of the 20th New Year. On this festive occasion, on behalf of the company's leading group, I would like to extend my festive greetings and best wishes to all the new and old employees and friends who support us. I wish you good health, smooth work and all the best in the new year!
This year is a year of continuous improvement and steady development in all aspects of the company. During this year, all our employees can live in harmony. At work, we help each other, give directions to each other, discuss with each other, and happily carry out one job after another.
This year, the company faces many difficulties in its initial stage, but all our employees can stick together closely. We work overtime together, the finance department works overtime to settle accounts, the office works overtime to sign contracts, and the sales department works overtime to handle ordering procedures for customers. At the same time, the management also accompanied us, worked overtime and ate with us until we finished the work. What a warm moment it was.
We adhered to our ideals and beliefs and achieved a bumper harvest for 20 years with our strong perseverance. We overfulfilled the annual plan and opened the market for the company. This is our victory. I am proud of all the staff and extend my highest respect to all the friends who support and cooperate with us!
During this year, the company organized barbecues, outdoor survival challenge picnics, men's and women's basketball tournaments and other entertainment activities, and also held English training classes, which stimulated employees' interest in learning foreign languages and created opportunities for employees to improve their own quality. Through these activities, the life of our employees has become more colorful, and at the same time, the friendship between employees has been enhanced. The company has always cared about our life and health, arranged physical examinations for us, bought medicines to prevent colds, and arranged the canteen to cook herbal tea for us, making everyone feel that the company is like a warm big family.
Everything is inseparable from the wise leadership of the company's decision-making level and the full cooperation of all employees. Here, on behalf of all the staff, I thank the general manager and all the managers, and thank the company.
20 years is a new year, a new atmosphere and a new journey. Our future is bright and gratifying. Beating gongs and drums in spring and blowing horns in a year! We write down today's wishes, listen to the whistle of our career, and run wildly on the runway tomorrow with our motherland! No matter how much sweat we can shed, we are not afraid to shed a lot of blood. Today, we will remember the ideal of life and fight for it!
Finally, I wish all colleagues a happy New Year and good health!
3 minutes' concluding speech at the working meeting 5
Leaders, distinguished guests and colleagues,
(used when meeting in the afternoon) Good afternoon.
When the law is rejuvenated, everything is renewed. On the occasion of the Spring Festival, on behalf of the company's board of directors, I would like to extend a warm welcome to all the guests and express my deep gratitude to all the staff for their hard work!
20_ is an extraordinary year for the company to go against the trend. 10th anniversary of the establishment of the company; The company's trade union was formally established; The first trade union congress was successfully held; The smooth relocation and staff expansion of Guangzhou Branch, as well as various colorful employee activities of the company, let every employee see the hope of the company's development. Although the global financial tsunami once again tested the morale and confidence of all our employees, our enterprises and all our employees, facing the crisis and difficulties, actively took self-help actions under the correct guidance of the company's board of directors and management, seized this opportunity to improve their internal strength, strengthen training, improve their skills, seize opportunities and innovate and develop. Through the efforts of the company's management and staff, the company has achieved healthy, stable and sustainable development, steady operation and profitability. All these achievements are full of the hard work and sweat of all employees in the company; It also reflects the strong support and selfless dedication of employees' families to the company's work.
Therefore, on behalf of all shareholders, directors and supervisors, I would like to express my heartfelt thanks to all employees and wish all your families a happy New Year, smooth work, good health, happy family and all the best!
Looking forward to 20 years, we will face new opportunities and greater challenges. I hope you will continue to work hard, blaze new trails, keep pace with the times, and write a new chapter with a new attitude and pace!
I believe that in 20 years, under the correct decision of the board of directors, there is the correct leadership of the company's management, the cooperation of all our employees, Qi Xin, and the cooperation of Qixin Qi Xin; By strengthening management and improving efficiency, our employees and enterprises will be able to join hands to overcome difficulties and seek new development in the fierce market competition, and the company will certainly have a better future!
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