I. Code of Conduct for Security Personnel
1 Abide by national policies, decrees and regulations, abide by the code of conduct and ethics of citizens, and abide by the rules and regulations of our hospital.
2. Obey the leadership, obey the command, unite colleagues, help each other, and complete all tasks on time and with good quality.
Strictly abide by labor discipline, carry out work according to quality standards, and prohibit irrelevant personnel from staying in the workplace.
Pay attention to social morality and professional ethics, strictly observe hospital secrets, be honest and perform official duties, and safeguard collective interests and hospital reputation.
Take good care of public property and public facilities, and consciously safeguard and maintain environmental sanitation.
6 Work diligently, save water and electricity, and put an end to all waste.
Dress neatly, be full of energy, treat people warmly and use civilized language.
Second, the safe working attitude
1 Obey the leader-faithfully obey the work arrangement and deployment of superiors.
2 be strict with your duties-stick to your post, and you are not allowed to leave your post, string posts or sleep in your post without authorization.
Honesty-be honest with superiors, colleagues and customers, and don't do anything off topic.
4 Unity and cooperation-departments and employees should cooperate with each other, and Qi Xin should work together to solve difficulties.
5 Diligence and Efficiency-Carry forward the spirit of diligence and practicality, and finish the work with high quality and efficiency.
Third, service attitude.
1. Politeness-This is the most basic attitude of employees towards customers and colleagues. Use polite expressions at all times, starting with the word "please" and saying "thank you" at all times.
2. Optimism-receive customers optimistically.
3. Friendly-"Smile" is the most appropriate way to express friendliness, so smile to greet customers and get along with colleagues.
4. Enthusiasm-provide convenience and enthusiastic service to colleagues and customers as much as possible.
5. Patience-Listen carefully and patiently to customers' requirements.
6. Equality-treat all patients equally, and there can be no distinction between rich and poor.
Fourth, gfd.
(1) dress code
1. Keep the work clothes clean and tidy, button them, don't open your coat, roll up your trouser legs and sleeves, and tie them straight.
2. The sleeves, collars and necklines of uniform shirts shall not show personal clothes and accessories, and the uniforms shall not show personal items unrelated to work, and the pockets shall not have items that are too large and too thick.
3, except for work or approval, are not allowed to wear or carry uniforms to leave the work area, don't wear uniforms after work.
(2) gfd
1 Cheer up and keep your posture. Long hair, big sideburns or beards are not allowed.
Dress neatly, put on your hat and button up. No naked clothes, rolled sleeves and rolled trouser legs, exposed underwear, mobile phone key chain.
Articles shall not be exposed outside clothes, and clothes pockets shall not contain large articles.
Wear work permit and duty equipment when on duty.
(3) Behavior
1 Civilized, generous, dignified and steady.
Use civilized language and talk naturally.
Cheer up and have a good posture. Hold your head high, don't stoop, don't stagger, lean forward and lean back, and don't stretch; Don't put your hands on your hands, don't put your hands on your hips or put them in your pockets. No smoking, snacks and shoulder-to-shoulder on duty.
Don't hum, whistle or stamp your feet.
No spitting or littering.
Pay attention to check and keep the instrument, but don't tidy up your personal clothes in public.
Don't put anything under your arm, knock on tables and chairs or play with other things.
(four) the security guard has one of the following acts resolutely dismissed.
1. Being punished by the public security organ for violating the law and discipline;
2. Abuse of power for personal gain, extortion, accepting benefits, corruption and bribery;
3. Take advantage of work to steal from the inside;
4. Drinking alcohol during duty;
5. Repeated violation of security rules and regulations, incorrigible;
6 overstepping organizational discipline, disobeying management, disobeying orders, insulting and contradicting leaders.