Understand the importance and present situation of employee incentive mechanism in front office of hotel. The purpose of the questionnaire survey of front office staff training is to understand the importance and present situation of the incentive mechanism of front office staff, and to understand the training needs and wishes of employees, so as to take measures to improve their enthusiasm. Questionnaire, also known as questionnaire or inquiry form, is a printed document that systematically records the contents of the investigation in the form of questions.