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Engineering Company 1 Meeting Minutes On the afternoon of xx, 20xx, the company held the first general manager's office meeting to study and discuss the company's economic contract management, fund management measures, and salary payment for government posts from March to May. General manager Zhang XX, company leaders, general manager's office, party-mass office and relevant office leaders attended. The minutes of meeting resolutions are as follows:

1. The meeting on the management measures of the company's economic contracts discussed the management measures of the company's economic contracts submitted by the general manager's office, and considered that the management of foreign economic contracts such as ship repair, materials and accessories, and office supplies procurement is conducive to strengthening and standardizing enterprise management. The meeting was adopted in principle. At the request of the meeting, the general manager's office further revised and improved according to the decision of the meeting, and issued documents for implementation.

Second, the meeting on the regulation of employees' private lending held that employees' private lending is a product of the traditional planned economy and cannot be stipulated as a document. However, from the consideration of caring for employees, when employees encounter sudden difficulties, the company can borrow emergency funds within 10000 yuan as appropriate. The financial department should formulate internal operating procedures and strictly control them. The human resources department will cooperate. The borrower should make a repayment plan himself.

Three. The meeting on the company's fund management measures held that the company's fund management measures submitted by the financial planning department are conducive to strengthening the company's fund management, improving the efficiency of fund use and ensuring the needs of safe production. The meeting was approved in principle, and the Finance Department issued a document for implementation after revision and improvement.

4. At the meeting on the issue of bank paying employees' salaries, I heard the report from the Finance Department on the bank paying employees' post salaries and employees' meals. The meeting held that it is an inevitable trend of social development for banks to pay wages on their behalf, which is not only convenient for ships and crew to collect, but also conducive to avoiding the risk of storing a large amount of cash. However, it takes about 2 months to promote the transition period, so that employees can fully understand and accept it. At the meeting, the financial planning department was asked to make preparations before implementation, and the human resources department cooperated with it and planned to implement it in the second half of the year.

Verb (abbreviation of verb) Meeting on Effective Wage Payment of Company Organs in June 5438+065438+ 10 Listen to the suggestion of Human Resources Department on the salary payment standard of company organs in June 5438+065438+ 10. It was decided at the meeting that the post salary of government employees will be paid in March-May, and the new post salary standard will be implemented for the cadres who have been defined below, while the cadres who have not been defined below will remain unchanged for the time being. After three months' assessment, all posts will be issued according to the new post standard. At the end of the meeting, it was emphasized that the company's organs should strengthen communication with the operating ships, establish a weekly ship receiving system for the company's leaders, improve the working system of employees accompanying the ships, and enhance the pertinence and effectiveness of the work.

Minutes of Meeting of Engineering Company 2 Meeting Time: 14:00 to 12: 30.

Meeting place: xxxx Hotel

Chairman of the meeting: Z.

Participant: zzzzzz

Conference theme: the second annual management review conference.

Minutes of the meeting: Z.

Main contents of the meeting: This meeting closely focused on the work in the first half of the year, the conformity of the quality management system, the survey of employee satisfaction, the survey of users' opinions and the company's development ideas, and adopted the form of a combination of plenary meeting and group discussion, aiming at finding out problems, finding gaps and improving management level, and achieved the effect of unifying thoughts and going all out.

1. Company leader Z and general manager Z summed up the work of 20 16 years, pointed out the great significance of this management review meeting in the company's development process, expounded the company's positioning, and clearly pointed out that the company's future development should provide good services for telecommunications, and customer satisfaction is the expectation of Z people. To ensure the preservation and appreciation of telecom property under Z management, it is pointed out that the next development direction of the company is to actively promote the informatization construction of the company, further strengthen the process management, gradually establish and improve the standardized management system, actively expand outward, and strive to continuously improve the management qualification of the company through the selection of provincial and national excellent. At the same time, it is pointed out that the purpose of this meeting is to find and solve problems, so as to improve management and service quality.

2. The Quality Management Department and the Customer Service Center respectively summarized the work in the first half of the year, and analyzed and explained the opinion satisfaction survey of employees and users.

3. Z, the company management department of the telecom industry, made a positive evaluation of the company's performance, pointing out that Z's property has clear ideas and clear goals, and the main project of the telecom industry is service. The idea and goal of Z Property is in line with the reality of the telecommunications industry. At the same time, it is also proposed to face the problem directly, find out the problem to keep fit, speak with data and facts, and take measures. On the one hand, we should do a good job in the introduction of ISO9000 process, on the other hand, we should strive to turn the proposed methods and suggestions into operability.

4. Z, the management center, proposed to strengthen the understanding of Z's property work, and the property management company should deepen the understanding of the owners, so that the property management of the hub building can establish its own characteristics in Shenzhen, and pointed out that it is necessary to do a good job in the registration of visitors and solve the problem of holding ID cards at the front desk. V. Secretary Z of the Party branch puts forward the following suggestions in view of the problems reflected in the employee satisfaction survey and user opinion survey and the problems existing in management:

1, low satisfaction with community cultural activities. Community cultural activities are an important part of property management, but due to the particularity of the information hub building, we must pay attention to the confidentiality of the building's computer room, so the office area should be serious, and it is not necessary to investigate community culture at all.

2. About the salary. Employees' income is not low, which requires an objective and fair horizontal comparison. In this regard, management publicity is not enough. For example, cleaners and security guards exceed 1000 yuan per month, which is relatively high.

3. About the promotion and encouragement of employees. Promotion and encouragement are relative. Don't just talk about material encouragement, not spiritual encouragement. Both are very important, with more emphasis on spiritual encouragement, supplemented by material encouragement. Incentive measures should be put forward on the premise of possible, and should not lead to misleading, ideological and management confusion.

4. Technical evaluation can only be evaluated by hard indicators, such as maintenance frequency and time.

5. Some references to language in the document are inappropriate. For example, do a good job in the strong backing of telecommunications and strengthen and reduce administrative intervention. At the same time, it is pointed out that this management review meeting is like a physical examination, which should be improved frequently to satisfy customers, consolidate the existing business market and actively explore external markets.

5. The meeting was divided into four groups, and how to improve employees' work enthusiasm, improve employees' satisfaction rate with the company and make users more satisfied was discussed in detail. It is generally believed that it is necessary to strengthen employees' awareness of hardship, compare salary with the market, correctly understand this problem in horizontal comparison, and enhance the centripetal force and cohesion of the company. In management, it is necessary to strengthen training, process management, further rational division of labor, establish an effective incentive mechanism, and fully mobilize the enthusiasm of employees.

General manager Z summarized the meeting, emphasizing that the management review meeting is very important for the promotion of enterprises, and the work of all departments should be continuously improved and improved.

1. In view of the current division of the first, second and third categories of personnel in the company, employees should have a correct attitude, and any employee will be linked to the profits of the enterprise in the continuous development of the enterprise.

2. In the second half of the year, the company will further make reasonable optimization. Middle-level managers should strengthen their work functions, be familiar with company processes and cross-departmental work, go deep into the grass-roots level, support each other and play a connecting role in their work; The assessment system is to ensure the improvement of service quality. Managers should set an example in management, arouse the enthusiasm of employees, and focus on solving and perfecting problems.

Minutes of the Third Meeting of Engineering Company:

Venue: Training Center on the second floor

Personnel: all personnel above the team leader (☆☆☆☆ taking time off) [Finance and procurement participation]

Subject: Announce the personnel and responsibilities of TVB.

Moderator:

Specific content:

1. Personnel appointment and removal (see the company's personnel appointment and removal letter for details)

2. Responsibilities of each department

A. Marketing Department:

(1) Establish the management system of the marketing department and form the monthly work plan, ideas, tasks and objectives.

(2) Hold a regular work meeting at least once a month, sum up the work of that month and define the tasks for next month.

(3) Execute, track and check orders and delivery notices in time every day to ensure that services are in place.

(4) Classify customer complaints orally, by telephone, in writing, by fines, and by returning goods, and transmit them to relevant departments of the company in time, and summarize, analyze and report the results every month.

5] In case of delayed delivery, product quality problems or other problems that the customer service manager can't handle well, the marketing minister or deputy general manager should go to the customer site to communicate and solve them at the first time, and the time from the customer to the site should not exceed 2 hours. If the customer complains to the chairman, it will be considered unqualified.

[6] The delivery and service of existing customers shall be led by the marketing director, and the on-site customer service manager shall be organized to solve the problem. Under special circumstances, you should directly find the deputy general manager; The deputy general manager is responsible for winning orders in the existing market, accepting new products and developing other markets.

First, establish and improve the evaluation system of customer service manager, including attendance rate, on-site service rate, handling effect of various affairs, shipment volume, order share, customer complaints, etc. In the performance appraisal of account managers, it is directly linked to personal performance pay.

(8) Strengthen background management to ensure timely and accurate information transmission; Respond to customer related information quickly; Communicate and coordinate with all departments of the company; Actively collect data and results to improve work efficiency. Summarize and analyze the shipment quantity, order demand, actual production completion and customer complaints of various customers and account managers every month, and report to the leaders.

B: quality and technology department:

(1) Continuously improve the implementation of the quality management system to ensure normal and effective operation.

⑵ Define the customer's product quality inspection standards, organize all departments and employees to study and understand them deeply, and effectively control them in the actual production process.

⑶ There is only one product standard for internal process control, and it will not be relaxed at any time; Special circumstances require concession release procedures, and whoever signs it will be responsible for the end.

(4) Establish product quality and salary assessment mechanism, and set up salary assessment system for qualified products, concession release products, reworkable unqualified products and scrapped products.

5] Establish and improve the inspection system for all materials before warehousing, determine the specific rules of inspection and punishment for a few nonconforming products, most nonconforming products, continuous nonconforming products, unqualified end customers, untimely delivery, or the impact on normal production due to product quality problems, and cooperate with the purchasing department to implement and execute them.

[6] In combination with a series of product quality accidents such as process control, product terminal control, customer complaints and returns, the quality accident evaluation system is determined according to direct loss, indirect loss and nature impact, and it is strictly organized and implemented after being approved by the general manager.

First, do a good job in the training of personnel belonging to the quality inspection department and the quality training of all employees, and determine the performance salary assessment system for quality inspection personnel in each process, and the responsibility lies with people. Any quality inspector can investigate different batches of products.

(8) Do a good job in the annual inspection and annual inspection of iso9000 quality management system and 3c certification.

(9) Do a good job in contacting, decomposing and receiving customers' new products, formulate reasonable and scientific production processes and technical standards in combination with the actual situation of the company, and cooperate with the production department to follow up and implement them.

C: planning department:

(1) Improve the erp network management system, coach and train terminal operators of all departments to ensure the effective and normal operation of the software.

⑵ According to the post characteristics of each department of the company, establish how to provide and input relevant data timely and accurately in the erp system, so as to determine its assessment scheme.

Minutes of 4 o'clock meeting of engineering company: June 26th, 20XX.

Venue: conference room on the second floor of the company office building.

Chairman: xxx

Participants: members of the reorganization team.

Recorder: xx

Meeting contents:

This meeting is the first reorganization meeting after the adjustment of the company's leadership. The meeting will inform the company about the reorganization investigation and make arrangements for the next step.

First of all, the meeting first reported the restructuring of ——xx Survey and Design Institute, a unit directly under the former group company. According to the introduction of the General Assembly, xx Survey and Design Institute began to be restructured in 20xx, which lasted for two years and was officially listed in September of 20xx, which has many similarities with our company. At present, the treatment of retirees is the biggest constraint to the company's restructuring. We should learn from xx Survey and Design Institute's resettlement methods for such personnel, actively strive for the support of the group company and the preferential policies of the construction company, and properly solve this problem.

The general assembly decided to strengthen the internal management of the company.

Take restructuring as an opportunity to temper yourself and constantly improve the market viability of enterprises.

Three. The general assembly decided to further strengthen asset liquidation.

On the basis of assets verification in the early stage, we will carry out in-depth and detailed cleaning and list the details. For those that are difficult to handle, it is necessary to obtain a legal basis and handle them reasonably. The General Assembly put forward specific work requirements for relevant departments and offices on related matters:

1. The General Assembly instructed the Finance Department to complete the following tasks:

(1) Clean up accounts receivable and bad debts as soon as possible based on the principle of "easy first, difficult later, near first and far later". Xx is responsible for coordinating the cleaning work between departments.

(2) Withdraw bad debt reserve.

(3) Improve the superimposed basic information.

(4) Clean up long-term investment and improve relevant procedures.

(5) Clean up the unfinished construction.

2. The General Assembly instructed the Human Resources Department to complete the following tasks:

(1) Conduct a thorough investigation on the personnel to be dispatched.

(2) Collect the age and working years of retirees.

3. The General Assembly instructed the Asset Management Department to complete the following tasks:

(1) Further strengthen equipment cleaning. The system of "one case, one report" shall be implemented for the equipment that is difficult to check, so as to discuss one thing and accelerate the cleaning of off-balance-sheet equipment and remaining problems.

(2) further clean up the property.

4. The General Assembly instructed the Business Planning Department to complete the following tasks:

(1) Accelerate subcontracting settlement. Require a project to be cleaned up. If there is a problem with the cleaned project, it will be transferred to the next project to continue cleaning.

(2) Clean up accounts receivable.

5. The General Assembly entrusted the integrated office with the following tasks:

(1) Clean up office equipment and office supplies.

(2) Before July 5th, empty the garage in the west area.

Four, the general assembly decided to clean up foreign project bank accounts.

The bank account of foreign projects must be cancelled at the same time as the project department. The evacuation of all construction personnel in the project department is regarded as the cancellation of the project department. For foreign bank accounts that cannot be cancelled temporarily, in principle, a small balance can be left (100 yuan or less). The General Assembly instructed the Finance Department to draft a notice on clearing the bank accounts of foreign projects.

Five, the general assembly called on people at all levels to hold a forum to solicit suggestions and opinions from employees on the restructuring work.

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