1. If the training institution refuses to refund the training course fee without justifiable reasons, the service purchaser may choose to complain to the Consumer Rights Protection Association or file a civil lawsuit to request the training institution to refund the fee;

2. If the training institution violates the contract, it may bring a lawsuit to the court, requesting the court to decide that the institution shall refund the deposit or tuition fees, and may require it to compensate part of the liquidated damages;

3. If the training institution has legally and contractually provided course training to consumers, consumers cannot claim a refund at will.

Solutions to disputes between consumers and operators

1, negotiated with the operator;

2. Request consumers' associations or other mediation organizations established according to law to mediate;

3. Complain to the relevant administrative department;

4. According to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

5. Bring a lawsuit to the people's court.

To sum up, admission and withdrawal are students' freedom, and they can ask for a refund. If the school does not return, you can call 12358 to complain.

Legal basis:

Article 585 of the Civil Code of People's Republic of China (PRC)

The parties may agree that when one party breaches the contract, it shall pay a certain amount of liquidated damages to the other party according to the situation of breach of contract, and may also agree on the calculation method of the amount of compensation for breach of contract.

If the agreed liquidated damages are lower than the losses caused, the people's court or arbitration institution may increase the liquidated damages at the request of the parties; If the agreed liquidated damages are excessively higher than the losses caused, the people's court or arbitration institution may appropriately reduce them at the request of the parties.

If the parties concerned pay liquidated damages for delayed performance, the breaching party shall also perform the debt after paying the liquidated damages.