Management is an art and management communication is one of the indispensable knowledge. Without sufficient and effective communication, the task is not conveyed in place, and the subordinate employees do not know the value of doing things, let alone the direction of doing things. People who don't use it have different understandings, and the corresponding directions and ways of doing things are different. Naturally, they can't unite and give full play to the team's greatest advantages. Secondly, employees don't know why they want to do this, and their natural enthusiasm is reduced, their execution is not in place, and their tasks cannot be effectively completed.

Not paying attention to communication is a common mistake of business managers in China. They think how to do it far away, such as what to say is more effective and important. In fact, effective communication is the premise of ensuring employees to do a good job, an important way to stimulate employees' work enthusiasm and enthusiasm, and an important guarantee for harmonious and relaxed working relations.

Two magic weapons of response, inquiry and management communication

NLP's twelve hypotheses say that the meaning of communication lies in the response given by the other party. In the process of assigning tasks, no matter how vivid and detailed the leader expressed, but the other party didn't respond and didn't receive it, then this communication is invalid. In order to ensure that the superior's intention can be perfectly conveyed, then the employees who accept the task need to respond. It is a good way for employees to respond by repeating the leadership intention or simply expounding the methods and objectives of behavior.

In addition to the perfect execution of the superior's intentions, it is also an important task for leaders to stimulate the potential of employees and give play to their enthusiasm and creativity. Then, being good at asking questions and listening is a good way. Ask for employees' opinions, listen carefully, give affirmation and encouragement, and guide employees to think spontaneously. "What else?" "What else?" "Is there a better way?" "If not, what will it be?" ..................................................................................................................................................................................

From: Chengdu Yidian Enterprise Management Consulting Co., Ltd.