Speech on morality and conduct I
As the saying goes:? Good words warm spring, and bad words hurt June. I was deeply touched to see such a report some time ago. Somewhere, an old man went to six savings offices to change twenty cents, but all of them were rejected. Finally, he got warm and satisfactory service in a humble small savings office. At that time, he immediately took out150,000 cash and deposited it in the office. So, I began to reflect on why six savings offices refused to accept the elderly. I wonder if our bank employees are old people who refuse because the cost-benefit ratio is too high? It is true that the income from the exchange of twenty cents is almost impossible to count, but the act of refusing to serve depositors has lost the credibility of the bank and its own morality. The six tellers who refused the old man may have forgotten? Customer first, reputation first, dedication? It is one of the basic norms of professional ethics of bank employees.
Professional ethics refers to the code of conduct that people engaged in a certain occupation should follow in their work and work, and it is a code of conduct that is stipulated for all kinds of employees and plays a self-restraint role. Professional ethics of banks is the code of conduct and code of conduct that bank employees should follow. Banking is a special service-oriented industry with great social influence, which objectively requires bank employees to have good professional ethics. At the present stage, the basic categories of professional ethics of banks are: love and respect for their posts, abiding by discipline and law, honesty and trustworthiness, excellent business, serving the people and contributing to society.
As a bank employee, you should first love your job and have a high sense of professionalism and responsibility. Work hard, think more, touch the truth, do practical things, create achievements, be conscientious and strive for perfection. Second, we must abide by the law. Correctly exercise the power entrusted by the party and the people, be strict with yourself, be honest and upright, dare to fight against all kinds of illegal acts, and consciously serve the economic construction. Third, be honest and trustworthy. Under the condition of market economy and in the face of fierce competition, we must be honest and trustworthy, abide by the law, do our duty, act according to the rules, and establish a good personal image and collective image. This is an intangible asset based on society, the foundation of being a man and the foundation of standing in competition. Fourth, we should do a good job. This requires us to study modern financial knowledge, modern market economy knowledge, modern scientific and technological knowledge and modern legal knowledge, strive to improve the level of banking business, and repay each of our users with quality services.
Service is the top priority of bank development. Whether it is the use of standardized service terms and actions or the regular training of employees, these small details are due to our emphasis on service and customers. As a teller, I deeply feel that quality service brings us not only the smiling faces of customers, but also our growing performance and customers' trust in us.
The above is my understanding of bankers' professional ethics, some of which are not comprehensive. But I think, what do we bankers take? Provide quality service to users? Continuous reflection from the starting point will certainly help the development of our bank. Our bank employees keep the code of professional ethics in mind in real time, and through continuous study and training, mutual communication among employees, accepting good opinions, improving working methods, and improving each of us' ideological cultivation and professional level.
Speech on Morality and Conduct II
Professional ethics is the sum total of moral norms that everyone engaged in occupation should follow in the process of work or labor and closely related to their professional activities. Learning professional ethics, establishing good professional ethics and strengthening professional ethics construction are also aimed at standardizing the professional ethics behavior of our banking industry and improving the quality of bank employees. Therefore, it is necessary to regard the professional ethics of the banking industry as the inherent requirement for bank staff to improve their professional quality. We should consciously establish the concept of professional ethics in the banking industry and standardize our own professional ethics.
Since you have chosen the post of working at the bank counter, you should straighten your position and love the bank. As the saying goes? 360 lines, each line is a champion? Through hard work, you can also make achievements and achieve success in ordinary posts. Only by loving your work and respecting your career can you devote yourself wholeheartedly to the construction and development of the banking industry, give full play to your talents, make your due contribution to social progress and realize your social value. Through learning, the following are some gains:
First, through learning, we can understand the basic norms of socialist professional ethics and the content of socialist professional ethics cultivation, deeply understand the importance and necessity of socialist professional ethics construction and socialist concept of honor and disgrace education, establish correct professional ethics beliefs in combination with reality, consciously cultivate professional ethics, gradually develop good professional behaviors and habits, and cultivate ourselves into people with good socialist professional ethics.
Secondly, through study, I further enhanced my sense of responsibility, understood my job responsibilities and tasks, and enhanced my sense of mission to do my job well, thus establishing the idea of serving others. Their awareness of obeying the law has been enhanced, their political and ideological awareness has been further improved, and their organizational discipline and self-discipline have been further enhanced. And make me deeply realize the importance and necessity of learning professional ethics, enhance my confidence in doing my job well, and it is also a rare learning opportunity to strengthen moral cultivation and improve professional ethics.
Thirdly, through studying, I love my job more and build up confidence in doing my job well. With the development of market economy and the acceleration of economic globalization, the construction and development of the banking industry have higher and higher requirements for professionalism and technology. As a bank employee, if you want to survive and develop, you must constantly learn and update your knowledge. At the same time, we should abide by the professional ethics of the banking industry, constantly learn and improve the professional skills of banks, consciously establish a good image of the industry in their own jobs, and be dedicated to their posts.