1, Listening: Doctors should listen carefully to patients' opinions and needs, respect patients' rights and respond to patients' questions and doubts in time.
2. Clear expression: Doctors should use concise, easy-to-understand and direct language to explain the condition and treatment plan, and avoid using technical terms or difficult words.
3, clear objectives: doctors should work with patients to develop treatment plans and goals, and explain to patients the necessity and effect of each treatment plan.
4. Consider the patient's feelings: Doctors should consider the patient's psychological and emotional needs, give full attention, support and comfort, and help patients build a positive attitude and confidence.
5. Respect the patient's privacy: doctors should respect the patient's privacy and don't disclose any information of the patient, so as not to bring mental trouble and harm to the patient.
Here are some suggestions for dealing with the doctor-patient relationship:
1. Building trust: doctors should establish a good trust relationship, understand patients' needs and expectations, and respect patients' rights and privacy.
2. Providing information: Doctors should provide detailed, accurate and easy-to-understand medical information, so that patients can know their own condition and treatment plan, and enhance their confidence and trust.
3. Keep communication: doctors should keep good communication with patients, respond to patients' questions and doubts in time, and help patients understand the treatment process and effect.
4. Respect patients: Doctors should respect patients' cultural background, religious beliefs and personal values, not discriminate or insult patients, and maintain a professional and modest attitude.
5. Handling complaints: If patients have dissatisfaction or complaints, doctors should listen carefully to patients' opinions, give full explanations and apologies, and take active measures to solve the problem.