Six sigma management is a statistical evaluation method, the core of which is to pursue zero defect production, prevent product liability risks, reduce costs, improve productivity and market share, and improve customer satisfaction and loyalty. Six sigma management not only pays attention to the quality of products and services, but also pays attention to the improvement of processes. In order to achieve six horses, we must first formulate standards, track the deviation between assessment operation and standards at any time in management, and constantly improve, and finally achieve six horses. In the Six Sigma organization, ... should pay attention to the following matters:

First of all, as an organization, we should have an implementation project and an overall plan.

Make clear the goal and inquire into the root of the problem. Many companies always take all the problems that need to be solved as the object of six sigma when implementing projects. If the project is too big, there may be few problems that you can improve, although you have made great long-term efforts, so that members can easily spend a lot of time tracking and evaluating many details of a problem, which may frustrate the team and test the patience of leaders. If the project is too small, it doesn't need much research time, and it can be improved only by improving the service quality, which is also a waste of manpower and time.

For this project, make corresponding plans, such as completing the progress and achieving the goals. Do you have a clear idea and a clear goal, and give the employees and leaders of the enterprise a satisfactory answer?

Second, establish the corresponding personnel organization system.

Establish six sigma improvement team. Black belt masters are often held by technical leaders. The black belt comes from experts in enterprise-related fields, or technically respected people, preferably those who have received comprehensive training in Six Sigma and truly understand the true meaning of Six Sigma; Good interpersonal skills, communication skills, overall coordination ability and achievement dissemination ability, can lead the organization team, guide and train others, and can drive others to work together; With keen observation and certain innovative spirit, I can quickly respond to problems, dare to take risks and dare to meet challenges. Most of the green belts are mastered by team leaders and department heads. They are all black belt trainings, which are generally part-time jobs. The green belt must be serious about the work and have enough enthusiasm for the implementation of the six-horse management.

The whole Six Sigma implementer should investigate, discuss and discuss solutions with employees and customers as the core. The communication between the black belt and the green belt should be timely, so as to improve the team efficiency of implementing the Six Sigma. At the same time, they should fully realize that the implementation of the six suitable horses is not a short-term process, depending on the size of the project, ranging from three months to ten years, and we must not be eager for quick success. In the whole member network, avoid the complicated pyramid in the past and try to change to flattening. In this way, all kinds of feedback information can be better transmitted to the decision-making level in time, so that black belt experts can solve problems faster and improve efficiency.

Three. Matters needing attention in the implementation process

Pay attention to the application of statistical tools. Six Sigma is a data-based management method. Therefore, the research data is mainly to analyze, count and watch the overall trend and trend of the data, so as to have a deeper understanding of the influencing factors and control schemes of the problems reflected by the data. Therefore, the role of statistical tools in the implementation of the Six Sigma can not be ignored. There are many statistical tools, such as Minitab, which provides statistical software and services for quality improvement, education and research applications. Isight software can optimize the design process and simplify the program. These statistical tools must be used flexibly, and the statistical tools used by their members in solving a certain problem should be as unified as possible.

1, focusing on customers.

"The customer is God". For any enterprise, its products or services are ultimately for customers. Customer satisfaction is an objective standard to measure products. Therefore, the solution of the whole project is mainly based on close communication with customers and employees, integrating customer needs into the decision-making process and the process of new product development and service design, so as to achieve the purpose of improving efficiency in product development and service.

2. Pay attention to process management

This is a prominent feature of the six horses. Process management includes the shift of attention, from focusing on product function and direction to understanding the whole process. Because every link of the process plays an important role in product quality and process optimization to a greater or lesser extent. Therefore, 3, choosing process management instead of maintaining the results is the foundation to get rid of the disease.

Attach importance to the role of technical experts. The symptoms of some problems cannot be completely reflected by statistical charts, which requires the experience and analysis of technical experts, and how to effectively solve and control the problems after they are found can not be separated from the guidance of technical experts.

To sum up, only with the strong support of enterprise leaders and the due ability of six eligible members can the six eligible members really improve the efficiency of enterprises, create benefits and open up a new world for enterprises.