First, if students fail to complete their study plan due to school reasons and ask for a refund, the school must refund the remaining fees.

Second, before the start of school, if students apply to the school for withdrawal or refund of fees due to irresistible reasons, such as the formal admission notice or enlistment notice issued by various national institutions that recognize academic qualifications, or due to serious illness, accidental casualties, special family difficulties and other legitimate reasons, the school will deduct 5% of the handling fee and refund the remaining fees.

Third, you must read the contents of the agreement before signing it, and advise consumers to keep evidence of rights protection. There is a refund in the agreement. Generally, the agreement between the consumer and the merchant shall prevail (except for invalid format clauses).

4. Students who cannot continue their classes due to personal violation of national laws and regulations during school will not be refunded. Fifth, schools must collect fees according to the charging items and standards approved by the education administrative department and other relevant departments, and use special bills printed by relevant departments. This bill serves as the only proof of tuition and refund.

Who should I complain to if the training class is not refundable?

If the tuition fee is not refunded, you should complain to the consumer association. The so-called consumer complaints refer to written or oral objections, claims and requests made by consumers for their daily consumption needs, problems in purchasing and using goods or receiving services, and disputes with operators in order to standardize the procedures for handling consumer complaints by the administrative department for industry and commerce in China.

legal ground

Article 585 of the Civil Code of People's Republic of China (PRC): "The parties may agree that one party shall pay a certain amount of liquidated damages to the other party according to the situation of breach of contract, and may also agree on the calculation method of the amount of compensation for losses caused by breach of contract.

If the agreed liquidated damages are lower than the losses caused, the people's court or arbitration institution may increase the liquidated damages at the request of the parties; If the agreed liquidated damages are excessively higher than the losses caused, the people's court or arbitration institution may appropriately reduce them at the request of the parties. The parties shall pay liquidated damages for delayed performance.

Yes, the defaulting party should also perform its debts after paying the liquidated damages. Article 587 Where the debtor performs the debt, the deposit shall be set off as the price or recovered.

If the party paying the deposit fails to perform the debt or does not meet the agreement, it has no right to request the return of the deposit; If the party receiving the deposit fails to perform the debt or does not meet the agreement, it shall double the deposit.