Financial management experience 1
In fact, a year passed quickly, and it passed unconsciously. This year's counter-measures should be summed up and carefully reviewed. As a teller in our bank, I also have many feelings about my work this year.
First, study.
This year, in addition to my daily work at the counter, I have been studying hard, making good use of my rest time and spare time in the evening, actively learning the latest financial policies and some new laws and regulations, and at the same time understanding the various documents issued by the leaders, and I have a further understanding of my work, and I also cherish some learning opportunities given by the bank, whether it is training courses or lectures. I always actively attend classes, take notes and compare them with my own work, so that I can improve my work and apply what I have learned, not just listen to knowledge. Only by applying what you have learned can you really learn something.
Second, the work.
In daily counter work, I actively do what I should do. When dealing with customers, I smile, patiently answer customers' questions, and enthusiastically help customers handle business matters, so that customers can feel the serious and responsible service of our bank.
In the process of handling business, I will also actively recommend our new business to customers, but it will not make customers feel that I am just a salesman and reduce the service experience. When a customer asks about our new business, I will also answer it seriously and help the customer deal with it seriously.
Besides my own work, I will also actively do some tasks assigned by the leaders, and seriously cooperate with my colleagues to do a good job and complete the tasks better.
When I get along with my colleagues, I am warm and kind, actively integrate into the large group of banks, unite my colleagues, and I will do my best to help if there are any problems in my daily life. Of course, I also know that I still have various shortcomings, such as learning, the efficiency is not particularly high, and the learning methods need to be improved to make myself learn faster. At work, some working methods are still relatively backward.
In a word, this year has passed, and there are gains and shortcomings, but in the next work, I will give full play to my strengths, and at the same time correct my shortcomings, so that I can do better, and my learning ability and working ability will be continuously improved. Only by being promoted can I make progress in my comprehensive aspects, go further in the workplace and get promotion opportunities.
Financial banking experience II
Twenty years have passed. Looking back on my overall work this year, with the help of leaders and colleagues, I always strictly demand myself to study professional knowledge, improve professional skills, improve service quality, work conscientiously, have more and more experience, and have more and more confidence to provide satisfactory services to customers. For more than a year, in the big family of the bank, I gradually moved from ignorance to maturity. My work this year is summarized as follows:
First, work hard and be dedicated.
When undertaking savings work, adhere to the end of business day by day to ensure that the accounts are consistent with the facts and the accounts are consistent. Be able to seriously handle the exchange business of RMB banknotes and damaged coins, so as to be punctual, neat, clean, firmly tied and clearly stamped on the hour. Serve customers with Putonghua and Sansheng, solve customer problems seriously, make a wonderful response to the rudeness of individual customers, do not hurt the gas, face the praise of customers, be modest and prudent, and be neither arrogant nor impetuous. After continuous hard study and constant tempering in practical work, I have mastered relevant business and rules and regulations and gradually become a business expert.
With the development of business, the business of the window climbs, and I constantly sum up my experience and improve my speed. This forced me to constantly remind myself to be serious and serious again, and to handle all the business in strict accordance with the rules and regulations formulated by the bank without fault for several months in a row.
Second, teamwork, * * * and progress.
What the banking industry needs is collective cooperation, and the strength of one person is limited. Therefore, we should not only be satisfied with doing our own work well, but also help each other with our colleagues. Exchange experiences with colleagues, learn from them, and tell them your experiences without reservation. Only when the overall quality is improved can the business level of the sub-branch be upgraded.
Third, strengthen business study and improve their comprehensive quality.
I took an active part in various exams related to the financial industry. Expand business knowledge and learn to master the accounting counter business during the break. With the help of my colleagues, I learned a lot. It's really a threesome.
Although I have made progress in all aspects, I still have shortcomings. For example, although counting money will reach the standard, I still need to continue to work hard and make continuous progress.
To sum up, in this year's work, I strictly abide by the rules and regulations of the bank, strictly demand myself, serve customers enthusiastically, care for and care for my colleagues, have a harmonious relationship with my colleagues, be able to cooperate sincerely and explain to the leaders seriously. While constantly improving my work skills, I actively study the theoretical knowledge of the financial industry, take relevant exams and enrich myself. Thanks to the care and help of leaders and colleagues in the past year, I will make persistent efforts in my work for 20__ years and grow together with the bank. Thank you!
Understanding of the work of financial banks 3
Over the past year, with the help of unit leaders and comrades, we have achieved good results in all aspects. The work and study of this year are summarized and reported as follows.
My post is the service window of _ _ _, and my words and deeds represent the image of the bank. We should not be a little sloppy and lax in our work. As we all know, our savings office is the busiest. Every day, each comrade's business averages nearly 200 transactions and receives about 200 customers. Therefore, such a working environment forces me to constantly remind myself to work seriously and operate in strict accordance with the rules and regulations formulated by the bank. Be consistent with yourself for three months.
Because I'm new here, I'm not particularly skilled in business. In order to get familiar with the business as soon as possible, I will consult old comrades humbly when I encounter problems. When dealing with business skills, I have a requirement in my heart: a threesome must have a teacher, and those who can't learn must learn by all means. If you want to help others in your future work, you must improve your professional quality. At the beginning, I made a mistake because I was not careful enough and not skilled enough. Although I lost money, it didn't affect my enthusiasm for this job. On the contrary, it made me study my business skills and theoretical knowledge hard.
Located in the urban-rural fringe, it is densely populated. There are many laid-off and retired workers who receive social security and medical insurance around the savings office, and there are also several schools. With different educational levels, we have to serve different people every day. I always remind myself to start with the details. Put all kinds of spirits and requirements issued by the bank into practice, so as to be subtle, civilian and daily. What does it mean to make customers feel warm here?
There are often migrant workers or foreign students in the office to handle personal remittances. Some people can't even fill out the required receipts. Every time I will explain the filling method to them in detail and teach them word for word until they learn to do so. When they leave, they should also be told to keep a written receipt for the next remittance. Thank them for their continuous remittance business. Maybe someone will ask. Personal remittance is only the collection business of savings offices. It can't increase the deposit in the office. Why are you doing it so enthusiastically? But I think serving our customers with heart is the best service. When I heard a client outside say to me: Your work is really fast … That little girl has a good attitude … That's just … that's it. I am very happy in my heart. This is not only a compliment to me, but also an approval and encouragement to my work.
In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the overall situation and future development. I will also learn from other comrades, learn from each other's strengths, exchange good work and experience, and make progress together. Get better working results.
Working experience in financial banking
120, I came to the _ _ branch of the bank, and with the help of my leaders and colleagues, I successfully joined the big family of _ _ branch.
Looking back on the past year here, as an ordinary teller, I have fully studied, worked hard to improve myself and serve customers. And under the guidance of the leaders, I learned a lot of knowledge and experience related to bank work. This has made me a great growth as a newcomer.
Summing up this year, I have experienced a lot and learned a lot in my work. Now I will summarize my situation this year as follows:
First, actively study and strengthen exercise.
As a new teller in _ _ branch, I actually have many shortcomings in my work. If the service is not thoughtful enough, the patience in the face of work is not particularly sufficient. Although I have been trying to maintain a rigorous and serious attitude in my work to deal with every task. But as time goes by, compared with other predecessors, I still lack a lot.
Later, I began to actively study at work and improve myself. In terms of etiquette, I have improved a lot in my work by learning and consulting my predecessors. On the one hand, I just imitated the work of my predecessors at first, but soon, I am also trying to absorb these experiences and slowly correct them into practices suitable for my work.
Now, I have been able to reach the standard in etiquette and make customers feel satisfied and praised. Let yourself grow a lot.
The other is in terms of service. At the beginning, I only knew how to do things for customers according to the basic process. I was not considerate to customers who didn't know much about business processes, and I would lose many opportunities inadvertently. Later, with the deepening of leadership training, I also deeply felt the importance of my responsibility. Not only began to confirm the customer's situation at work and give timely help, but also carefully studied the bank's business. This is not only to improve their business ability, but also to recommend business to customers at work and bring more new customers to the bank's wealth management products.
Second, the promotion of ideas.
In the past year, I not only developed my working ability and skills, but also improved my thinking and attitude! According to my work situation, I have carefully studied the corporate culture and improved my sense of responsibility as a bank teller. At the same time, I also exercised my management ability and adjusted my mentality.
With the improvement of mentality and self-management, I can better adapt to the boring work of tellers and serve customers in a better state at work.
In this upcoming 20__, I look back on my work in the past year, with both growth and shortcomings. But these experiences in the past year will provide more motivation for my 20__ years of work!
Understand the working experience of financial banking 5
My name is-,and I am an ordinary bank teller. Over the past year, under the leadership of leaders and the support of colleagues, I have made good growth. The key to my success today is to thank my superior leader, who taught me to be careful when I first started working. Secondly, I want to smile at everyone, including yourself. The following is a summary of my personal work.
I. Ideological construction
I always remind myself to be strict with myself and set an example. Constantly strengthen political and ideological study, be positive and forge ahead.
Second, the work attitude
People say: Dedicated service is a connecting line between the people and our counter staff. Since my work, I have dealt with countless work problems, worked overtime and handled emergencies to protect the interests of customers. This is the fine style of our counter staff. From work to now, I have been working hard for the first goal of my life, to be a caring person for my customers. I am passionate about my work in the past year, I am bold and cautious, and I pay attention to the overall situation, which makes me grow faster.
I have never forgotten that setting goals is the motivation that motivates me to work hard. As a member of -Bank, I always stick to my post, always serve and care for the people. I used my fiery youth to dedicate an ordinary teller's infinite loyalty and love for customer service, and won high praise from bank leaders.
My daily work is mainly responsible for individual customers' deposit and withdrawal, account opening, contract signing, transfer, foreign currency exchange and so on. Be brave in practice, pioneering, honest and self-disciplined, work hard and serve warmly. For some customers who encounter difficulties, we will help them solve practical difficulties with the concept of warm service. In dealing with the work, we should be diligent and conscientious, and we should patiently and meticulously explain the folks who do not cooperate or understand the work. At work, in case of unexpected events, he always appears on the scene in time and gives strong work support to customers. Give full play to your young advantages and technical expertise, actively cooperate with our counter work requirements, and sometimes work overtime for the progress of work and work in the office for several hours. When you are tired, you will have a rest in the office. Although I work overtime, I seldom take vacations, so I concentrate on my work.
I remember one time, I was catching up with my relatives' house, and I had a rash and a high fever of 40 degrees. However, there was something wrong with the counter work two days ago, so I have to go back and solve it immediately. As a glorious pedestrian, when he thinks that he is not afraid of hardship, is serious and responsible, and does everything for the spirit of customers, he will feel that he is full of powerful motivation. I firmly believe that nothing is difficult in the world. As long as I am willing to climb, I will persist in returning to work regardless of my illness and continue my unfinished work. In the end, many things happened and I gradually grew into an excellent bank talent. In the days to come, I will pursue better results in the coordinates of life with high standards and practical actions according to my own life beliefs.
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