Strive to become a model for banks to make contributions.
Dear President Ouyang, leaders and colleagues.
Good evening, everyone!
In this breezy early summer, Nanchang Branch of * * Bank ushered in the fourth year of CCB. As a new intern in the industry, with a sincere heart and respect for everyone, I joined the big family of * * Bank with great enthusiasm. In this short period of three months, I am deeply proud of the indomitable fighting spirit, excellent team cohesion and positive sense of collective honor permeated by * * Bank! Here, on behalf of President Xiao, I would like to make a demonstration speech on the contribution of our bank. What is the theme of my speech today? Fly your dreams, sail and sail, and strive to be a model bank?
President * * graduated from anhui university of finance, majoring in planning statistics, and China * * * production party is loyal to party member. I worked in * * Bank for four years, during which I served as the general manager of the accounting department of Nanchang Branch, the president of Tengwangge Sub-branch of Nanchang Branch, the director of the Women Workers Committee of Nanchang Branch, and the secretary of the Party branch of the second branch of the Party Committee of Nanchang Branch. As one of the earliest CCB members of the branch, she witnessed the growth of the branch from scratch. Experienced a branch? Live, get up and run? Bitter all the way, harvest all the way. Please allow me to share with you the story of President Xiao growing up with * * Bank * *, as well as his efforts and efforts in the process of growing up.
* * During the preparation of Nanchang Branch of the Bank, Comrade closely United around the preparation center group with President Ouyang as the core, tried to approach, overcome difficulties, set about decoration, design, recruitment and training, and actively contributed his own strength. Especially when the accountant in charge of the whole bank went to Hangzhou for business study, it coincided with the Mid-Autumn Festival, and it happened that the elderly father was admitted to hospital for surgery. In the dilemma of the conflict between personal interests and collective interests, Comrade * * endured inner anxiety and suffering, always stuck to the front line of enterprise management and advanced and retreated with colleagues. Finally, under the guidance of bank leaders and the full cooperation of colleagues, he laid a solid business foundation for the smooth opening of the branch.
Comrade * * resolutely implemented President Ouyang during his two-year working term as Minister of Accounting? Lay a solid foundation and develop steadily? Work ideas, closely around? Guarantee profits, control risks and promote development? The annual work target, strict control of the system, and the establishment of a sound system as an indicator of accounting assessment, to guide the healthy development of accounting work throughout the bank. In order to promote the reform of accounting management, achieve safe, stable and accident-free work during the term of office, and escort the smooth development of the whole bank's business, it has been highly recognized by the head office and branches. In addition, put forward the concept of all-staff marketing in the performance field, lead the accounting department to actively carry out marketing work, and exceed the task indicators issued by the branch every time.
While running the main business, Comrade * * also serves as the director of the Women's Working Committee of the branch and the secretary of the Party branch of the second branch of the Party Committee of the organ. He always responds to the party's call and actively assists the trade union in planning and organizing activities. For every female worker, it conveys the care of * * people and sends warm blessings and sincere feelings.
Face? Are you tired or bitter? When asked, her answer was:? This is exactly what a qualified person should do. It is our duty and duty? . It is such a simple sentence, but it fully embodies the selfless dedication of an excellent party member.
In August XX, the Party Committee of the branch appointed Comrade * *, the general manager of the accounting department, as the president of Tengwangge Sub-branch, and presided over the daily work. At that time, Tengwangge Sub-branch was in a bottleneck period, and all the achievements stopped. Comrade * * word, as a producer of * * * in party member, went to the front line to shoulder the responsibility of developing Tengwangge Branch. Napoleon once said that ninety-nine sheep led by a lion can defeat ninety-nine lions led by a sheep. This is the famous lion and sheep effect. Fully explain the importance of the coach or team leader to the team. Choosing a good leader is the foundation of a collective's continuous development and victory. Comrade * * is managing Tengwang Pavilion? Leadership? She always believes? As long as the spirit does not decline, there are always more ways than difficulties? .
Actively organize employees to reflect and discuss the problems and shortcomings in operation. She takes the lead, leading the staff of the whole bank to work hard, communicate ideas and constantly boost morale. Thanks to her efforts, the whole bank is United and confident. Even face new problems that affect the normal operation of outlets due to road reconstruction. With the spirit of Tengwangge, the branch has established a spirit of courage and hard work. In * * President? Go out? Under the guidance of the business policy, we turned the tide, achieved a new breakthrough in performance, and fully completed the corporate and retail tasks assigned by the branch at the end of XX. The company's deposit balance was 654.38+0,590,365,438+0,000 yuan, the retail deposit balance was 280.89 million yuan, the company's loan was 654.38+0,608.2 million yuan, and the personal loan was 654.38+0,370.96 million yuan, completing the annual task six months ahead of schedule.
Handling corporate wealth management, financing consultancy, entrusted loans, letters of guarantee, entrusted loans, physical gold and other businesses to achieve intermediary business income of investment banks of more than 6,543,800 yuan. While improving the performance of the branch, she also attaches great importance to her personal performance contribution. She did not give up any possible opportunity to market her relatives, friends and classmates, and achieved an average daily personal savings of more than 30 million yuan, ranking first in the branch. Behind the achievements of our dedication speech, it embodies the hard work of all the staff of the branch, the careful guidance of the management department, and the hard work and spirit of President Xiao. Her example inspires every employee to pass on, help and lead in their work, cultivate your enthusiasm for catching up with others, improve each employee's comprehensive quality and business ability, constantly strengthen business knowledge and improve service skills, and promote the improvement of service quality and service level with a brand-new attitude, brand-new image and brand-new style. Seeing such achievements, how can we not be proud of her?
President Xiao in life is an easy-going, calm and calm ordinary person. Be strict with yourself and complete every task and plan regularly and quantitatively. At the same time, give maximum understanding and tolerance to others' mistakes and give play to the core strength of the team. She gets along well with her employees and forms a warm family. * * * Advance and retreat together and forge ahead together, and * * * contribute to the development of Nanchang Branch of * * Bank.
In a word, over the past few years, the staff led by Comrade * * have left a deep impression on the development history of Nanchang Branch. In my ordinary job, I worked hard and made extraordinary achievements. With the attitude of never being complacent about achievements, never admitting defeat to difficulties and never relaxing in work, with full work enthusiasm and high fighting spirit, we will constantly surpass ourselves, improve ourselves and meet every challenge! It is this spirit that infects everyone in the bank.
My speech is coming to an end. I want to borrow a sentence from the president's meeting to tell you: Young man, please tap the sincerity in your soul, grasp the instant glory, embrace a fiery * and decorate the scenery of life.
Thank you!
The road of serving and loving comrades
Dear leaders, judges and friends,
Hello everyone! I'm from the branch office. First of all, thank the leader for giving me such an opportunity to exercise. In this blooming season in full of green, I feel very honored to get together with all my colleagues and exchange my work experience. The topic of my speech is "Service Road, Love Together".
I like this sentence very much: life needs a career, and life without a career is gloomy; A career needs success, and a career that does not seek success is a failure; Success needs motivation, and success without motivation is short-lived; Motivation needs spirit, and spiritual motivation is eternal! ?
Yes, only endless spiritual strength can support us to go further and make ordinary life glow with other wonderful things! It is based on this belief that I am young, active and constantly seeking; It is this belief that makes me stick to my post, selfless dedication and no regrets!
Spirit is so important, so what is this spirit? I think this spirit is love. This kind of love includes two kinds, one is the love for enterprises and work, and the other is the care for customers. We often say? Do one line, love one line, love one line, specialize in one line? It's about the love of business and work. English proverb says? Career is the salt of life? , say it? A line of work? The importance of; Gorky of the Soviet Union said? Business should be done with a smile, and business doesn't like boredom? , say it? Love a line? The necessity of; Goethe once said? Responsibility comes from loving what you do? It's about the importance of the special line. Indeed, only by loving enterprises and financial undertakings can we make unremitting efforts and pursue diligently; Will constantly enrich themselves, improve themselves and surpass themselves; Just for? Good at it? And constantly? Sharp weapon? . Similarly, only when we have a deep concern for customers, our expression will no longer be indifferent; Our smile will no longer be forced; Our language will no longer be cold; Our behavior will no longer be mechanical, and the hearts of customers will be warm.
It is precisely because of my love of work that I have always been based on my post, loyal to my duties, constantly learning and practicing my skills and improving my work efficiency. With the advent of the era of knowledge economy, the competition among enterprises is increasingly manifested as the competition of employees' quality, and the successful enterprises in the future must be learning enterprises. In this sense, the essence of enterprise competition is the competition of employees' learning ability. Therefore, it is the responsibility of every employee to strive to become a knowledge-based employee and give full play to their talents and skills, which is an important guarantee to ensure that enterprises gain a firm foothold and win the competition in the market. As a window service person for international business settlement, my work is mainly responsible for online banking registration, door-to-door collection, centralized payment by the state treasury, examination and approval by the reporting unit, salary collection, and daily customer maintenance of the business department. I know my position is small, but my responsibility is great. Some people say that the job of banks is justice? Receiving, releasing, counting and accounting? But I think, as long as we specialize in business and love our jobs, our collection and distribution can ensure the smooth operation of the national economy, and counting money in our hands can turn Arabic numerals into wonderful notes and play the music of the new era. My job is very ordinary, repeating the same business process every day, but I never give up learning and challenges for a moment. Especially after the bank introduced innovative service methods, integrated the use of resources and effectively improved the efficiency of business handling, I felt a sense of urgency to improve my business skills and learn new knowledge. In today's fierce competition in the financial market, front-line employees in outlets can't do their jobs well without excellent business skills except strengthening their theoretical quality and professional level. Therefore, after work, I attach great importance to improving my business skills. I believe that only by mastering skilled business skills can we be handy in our work and better provide convenient, fast and accurate services to our customers; In order to improve work efficiency, win the trust of customers and attract superior customer groups.
It is because of my concern for customers that I will be enthusiastic, patient and considerate, and turn this concern into thoughtful and meticulous service! Our financial industry takes service as the main theme. Serve with heart? Is our promise? Customer satisfaction? This is our pursuit. In order to truly serve the enterprise wholeheartedly and achieve high-quality service, we must think of the enterprise and customers with a caring heart and dedication.
I have a client, Ms. Wang, who came to handle the transfer with her friends at first. Because the transfer amount is large, my intuition told me that this is a high-quality customer, so I recommended a personal financial account gold card to him in time. After my warm and detailed introduction, this Ms. Wang accepted my recommendation and opened a voucher-type online bank. In order to teach Ms. Wang how to operate online banking and how to install drivers on her home computer, I gave her a live demonstration, such as logging in with a computer, explaining the operation process, prompting the main points of operation and so on. My warm and thoughtful attitude left a deep impression on my customers. My professional and sincere service won her recognition, and she benefited a lot from the excellent performance of our products. Since then, not only has her own deposit in our bank quietly increased, but she has also introduced some friends on her own initiative, and these friends have also become our excellent customers.
As the saying goes? Give someone a rose and leave a lingering fragrance in your hand? . A smiling look and a gentle greeting are warm roses that we send to our customers, full of our deep affection and friendship. Customers can come on impulse and return with satisfaction, which is the best reward for us. It is based on this understanding, therefore, whether it is reception, consultation, business acceptance, etc. I am enthusiastic about service, and I use my enthusiasm, carefulness and patience to get customers' peace of mind, peace of mind and comfort.
The road to forge ahead is endless, and so is our exploration of service! I haven't been in the company long, but I got a lot of exercise here. In this warm group, the care and encouragement of leaders, the help and support of colleagues, and the spirit and atmosphere of the team have accelerated my growth. I know, I am still young, I need to learn too much from my leaders and colleagues, and there are also many shortcomings and deficiencies that need to be overcome constantly. In the future work, I will learn more humbly, constantly improve myself, and contribute to the development of our bank with better service; Create brilliant financial career with sincere dedication!
My speech is over, thank you!
Love one's post, dedication and dedication
Roaming the Yangtze River, I know what is magnificent! I climbed Kunlun to know what is magnificent! I don't know what dedication is until I go to work!
Every morning, when I put on clean work clothes and smile, I feel very comfortable when I come to the east yard of Zigui Branch. This is because? Chengdong? Friendly environment, United atmosphere, just like a warm family! I am very happy and moved here, and more importantly, I learned how to work, how to be dedicated and how to contribute here!
At the beginning, the director told me earnestly: China Bank is a golden signboard. We should love it like our own eyes, and make it brighter with our own actions! ? I nodded at that time. But something that happened later that I will never forget gave me a deeper understanding of this sentence!
It was near the end of work on a Saturday afternoon when a depositor came to withdraw an expired education savings deposit. In order not to affect the time of account rolling, I quickly finished the business, paid the customer and let him go without listening to my colleague's reminder to check the interest manually. Seeing this situation, Song Jie, who has always worked hard, silently took the voucher and rechecked the interest. After she finished the calculation, she said: the computer charged the customer 20 cents less interest and should make up for it. ? I don't care to say: forget 20 cents! ? But she said:? No way! This may be related to the issue of credibility. ? After work, Sister Song has no intention of going home to take care of her sick daughter. Instead, she accompanied me around. It took me more than two hours to finally find the depositor. When we explained what happened, the depositor took my hand and said repeatedly, thank you! Bank of China is really good! ? At that moment, I was deeply touched! I am ashamed of my impetuous work style, and I am glad to have such a good colleague! More importantly, I finally understand that behind the gold-lettered signboard of China Bank is dedication and dedication!
You may not know that my East Branch has a small business place, only over 40 square meters, and the staffing is not large, with only five employees. But in this small world, in this difficult environment, Cheng Dong? But it created a vast sky, and it won one after another? Advanced unit of Three Gorges Branch? 、? Youth civilization number of Hubei branch? 、? Youth civilization number of the head office? Has it been born here? Advanced worker of Three Gorges Branch? 、? Youth post expert of Hubei Branch? 、? Is the head office a model of civilized and high-quality service? . I am proud to be a member of this glorious collective, which inspires me to work hard and create in my post? Chengdong? A bright future!
Now, whenever I sit at the counter, I will remind myself how important my work is, and my words and deeds represent the image of BOC! In the face of all kinds of customers, boring numbers and colorful banknotes, I dare not care at all. I try to make every smile sincere, every communication warm, every calculation accurate and every behavior compliant.
Whenever I am physically and mentally exhausted, I immediately cheer up when I think of what the director said and the previous story! One morning last winter, there was a cold wind and heavy snow. I sprained my foot playing basketball and rested at home. Suddenly, a customer called me and asked me to charge a service fee. I was really hesitant, but when I thought about us? On call. My promise, when I think of customers' trust and expectation of BOC, I can't care about anything, so I bite my teeth and go out to complete the collection work. Seeing the customer's satisfied expression and listening to the customer's words of appreciation for BOC, I secretly said: I can finally add color to the gold-lettered signboard of China Bank! ? I'm really proud!
A friend often asks me: Why China Bank? I always say firmly: I love Bank of China! Bank of China is the spring of my career, the embodiment of my life value and my choice with no regrets. ?
The ancients said: everything must be done in detail, and big things must be done in a small way. Doing small things well itself represents a kind of greatness, and I believe I can also make extraordinary achievements in ordinary posts.