In the new year, the order maintenance department will insist on improving the overall quality of all personnel as an important task, strengthen training, continuously improve business skills, and on this basis, strengthen military and physical training to achieve the goal of improving overall quality. While doing a good job, actively cooperate with other departments to do a good job. No division of labor, focusing on the overall situation, starting from the interests of the company. In order to better reflect our service image and enhance the company's brand, the 20xx annual plan will focus on the following aspects: work is planned, the plan is implemented, the implementation has feedback, the feedback has inspection, the inspection has rectification, the rectification has review, and the work will be carried out in the following aspects:
First, fire safety.
A, do a good job in daily fire control, in a planned and step-by-step manner to the building public * * * area and the business units for fire safety inspection, establish a perfect fire safety file, record the results of daily inspection, find problems in time, strengthen the inspection of key parts, and prohibit irrelevant personnel from entering important parts.
2. All employees of the Order Maintenance Department are voluntary firefighters, and each employee is required to have "four understandings": knowing fire hazards, fire prevention measures, fire fighting methods and fire escape methods; "Four meetings": namely 1 19 alarm, use fire-fighting equipment, put out initial fires and evacuate people.
Third, conduct fire protection knowledge education and training for company employees to improve their awareness of fire safety.
Conduct fire emergency drills for company employees and business units at least twice a year to improve the emergency handling ability of all construction personnel.
Fourth, improve the "four abilities" of the company's employees, that is, improve the ability to check and eliminate fire hazards; Improve the ability to organize fire fighting in the early stage; Improve the ability to organize personnel to evacuate and escape; Improve the ability of fire propaganda, education and training.
Five, to carry out fire education, improve employees' awareness of fire law.
Second, public security management
First, implement the public security management regulations of police stations in the jurisdiction, implement prevention and treatment by groups, organize employees to seriously study the company's public security management system and related regulations, and start from themselves and pay close attention to implementation.
Two, strengthen the entrance observation and public area inspection, to prevent suspicious and irrelevant personnel from entering the management area to carry out theft and sabotage activities.
Third, do a good job in construction support, give priority to prevention and prevent emergencies.
Fourth, strictly strengthen the management of foreign construction personnel. Foreign construction workers must register with the company, go through relevant formalities, receive safety education from the Order Maintenance Department and implement relevant regulations, and can only enter after approval, and punish those who violate the regulations accordingly.
Invisible verbs strengthen internal management, supervise foreign construction workers and outsourcing employees to go through designated passages, and strictly inspect outgoing articles. Motorcycles and bicycles should be located in designated places and should not be left lying around.
Seven, strengthen the training of employees, so that they have better ability to deal with all kinds of emergencies, to achieve efficient work policy.
Third, team building and training.
First, strengthen and improve the management system and post operation process of the order maintenance department, implement semi-military management for employees, conduct all-round skills training according to their advantages and disadvantages, conduct skills training every Tuesday, implement regular meetings before and after work and roll call system, and improve the occupancy rate of employees in the order maintenance department.
Second, establish the overall image of the employees in the order maintenance department and strictly stipulate whether they are on the job, especially in customer service, gfd, courtesy and so on. We should take the initiative to greet colleagues and operators, serve them, make gfd clean and tidy, and use polite language to meet the requirements of operators as soon as possible.
Fourth, daily work
First, check the gfd of employees before daily shift change, and train civilized language and business knowledge (Mandarin only).
Second, conduct daily fire safety inspections, make relevant records, conduct fire prevention publicity, and stop all violations of the company's fire safety regulations.
Third, enhance the coordination ability between the staff of the Order Maintenance Department and various departments, develop the role of communication, help and guidance, and learn from each other's strengths.
Fourth, train every employee to have good self-motivation and subjective initiative, obey the leadership arrangement, implement the policy of efficient work, and complete all tasks assigned by superiors with a positive attitude.
Five, do a good job of succession records, so that each employee has an understanding of the work situation, and the manager of the order maintenance department strictly examines the duty records.
Verb (abbreviation for verb) is internally healthy.
First, keep the dormitory clean and tidy every day, and no littering is allowed in the dormitory.
Second, sheets and bedding should be kept clean and tidy, and clothes should be hung neatly.
Third, personal hygiene should be kept clean and tidy and have a good personal image. Clothes should be washed and changed frequently, and employees should be urged to take a bath frequently, and there should be no odor on their bodies. The relevant provisions of gfd should be strictly implemented in combination with the employee handbook.
Four, dormitory dormitory director and implement the system of taking turns on duty, put the daily health work in place. The director of the dormitory is responsible for supervising and checking the cleanliness of the dormitory every day, keeping the dormitory clean and tidy every day and giving employees a comfortable living environment.
Work plan and required resources of SHKP center phase ii project
In short, through deepening governance, all order maintenance personnel are urged to adhere to the spirit of self-pressure, hard work, high standards and strict requirements, open up new ideas, complete the task of generating income, strive to create a new image of efficient, pragmatic and civilized company security, and do a good job in escorting the company's development.
Model essay on work plan of order maintenance department II. First, do a good job in stabilizing the personnel of the order maintenance department and control the brain drain.
Care about the amateur life of the team members and guide them to participate in healthy and beneficial extracurricular activities, such as reading and sports; On the premise that human and financial resources can be arranged, the department should organize some healthy and beneficial cultural and sports activities to enrich the cultural life of the players and activate their body and mind.
Two, strengthen the daily management and training of the players, and strive to improve the ideological quality and professional skills of the members of the order maintenance department.
Pay attention to the ideological and political education of the players, strengthen the training of laws and regulations, and actively train the players to abide by the Law of People's Republic of China (PRC) on Public Security Administration Punishment, the Traffic Safety Law of the People's Republic of China and the Criminal Law. Guide the team members to improve their ideological understanding and enhance their political consciousness.
Third, pay attention to maintaining safety facilities and equipment to ensure that monitoring and fire fighting facilities are in good condition.
Fourth, standardize personnel access management to ensure that there are no loopholes in personnel management.
Five, strengthen vehicle safety management, maintain the normal traffic order in the area, and ensure vehicle safety.
Six, do a good job in the management of goods in and out, control the loss of goods.
Vii. Strengthen the fire safety management of buildings to prevent the occurrence of fire hazards 1, strengthen the fire safety training of the staff of the order maintenance department, improve the fire safety awareness and fire fighting business skills of the members of the order maintenance department, and establish a voluntary fire brigade: the supervisor is the fire safety administrator, and all the staff of the management office are voluntary firefighters. The leaders of the tenants in the residential area are the persons in charge of fire safety in their own units, and are responsible for the fire safety work in their respective areas. 3. Formulate emergency plans and organize drills: The Order Maintenance Department formulates fire emergency plans according to the fire demand and fire safety situation of the community, and the personnel of the Order Maintenance Department and those participating in fire drills must be familiar with the contents of the fire emergency plans. Conduct regular fire drills according to the fire emergency plan. Make all employees know not only the fire safety knowledge of working environment and post, but also the fire safety knowledge of some public gathering places.
Eight, strengthen the daily inspection of the ground and floor, timely find and deal with various problems.
Nine, pay attention to personalized and characteristic services, and reflect the image of the order maintenance department.
Ten, pay attention to communication and coordination with other departments, and actively assist other departments to do a good job in various management services.
Cooperate with the leasing company to accompany customers to visit the room type and guide the community to visit;
Twelve, further verify and improve the rules and regulations of the department in practice, and actively put forward management suggestions.
Model Work Plan of Order Maintenance Department Article 3 1. Fire Control Work:
1, do a good job in training the business knowledge of the central control attendant, take the professional knowledge examination of the central control attendant at least twice a month, and constantly strengthen the improvement of business skills to ensure that each attendant can master the operation of the equipment skillfully;
2. Further refine the daily, monthly and quarterly fire inspection to make it easier to operate and further improve the records;
3. Standardize and update the labels of all fire-fighting equipment in the building, and define the fire-fighting responsibility area;
4. Formulate various processes of central control work for better operation and execution;
Fire drills were conducted in May and June165438+1October.
Second, the job responsibilities:
1. Further improve the centralized workflow in the first half of the year and gradually implement it;
2. According to the training plan, all employees are trained in business knowledge and duty discipline, focusing on the "working methods and flexibility" of employees, and strive to make every team member qualified before taking up their posts;
3. To fulfill the responsibilities of each post, it is mainly to let employees know what to do and how to do it first, which is the key;
4. Pay special attention to the observance of job responsibilities and disciplines, mainly to let employees know what can't be violated, what harm and influence it will bring to themselves or the department if it is violated, and what losses it will bring to themselves. Now it is time to further refine the post management regulations;
5. Strengthen employees' image and etiquette, conduct personal image training for employees according to the training plan, improve post standing posture (to meet the queue assessment of professional companies in August), and strengthen the training of employees' politeness awareness;
6. Continue to strengthen the requirements of all staff to "fight back and scold back".
7. Pay more attention to the basement to prevent heatstroke caused by non-combat attrition;
8, strengthen the management of goods in and out of each position, and vigorously implement the system of goods in and out of the warehouse.
Third, vehicle management:
1. According to the regulations on vehicle management, continue to strengthen the management of vehicle license plates for xx years, and focus on the fine service of digital "VIP" vehicles to prevent problems and complaints caused by inadequate service;
2. The car should be unified, and the car controller and the garage security guard should keep in mind to facilitate better service.
3. Formulate the Working Rules and Management Regulations for vehicle administrators and basement security posts, and standardize the standardized management of vehicles in two post teams;
Fourth, internal management:
1. Divide the responsibilities of public facilities and sanitary areas in dormitories, and clarify the management responsibilities;
2. Revise the regulations on dormitory management;
3. Clarify the control of internal personnel in non-standard time and formulate management measures;
4. In view of several cases of theft in the department in xx, the department will strengthen the legal system and case study of employees and improve the awareness of knowing and abiding by the law of the players;
5. Coordinate the installation and safe use of dormitory fans to prevent safety accidents;
6. Continue to improve internal construction (such as standardizing the use of publicity columns and enriching the cultural life of employees), and strive to create a comfortable living environment for employees.
Five, increase recruitment, strengthen internal management, pay attention to business training, strict job responsibilities.
Four understandings of the work plan of the order maintenance department: knowing the fire danger, knowing the measures to prevent the fire, knowing the methods to extinguish the fire, and knowing the methods to escape from the fire;
Four meetings: that is, 1 19 reported the fire, used fire-fighting equipment, put out the initial fire and evacuated people.
1. Educate and train the company's employees on fire control knowledge, improve their awareness of fire safety and prevention, and conduct fire emergency drills for the company's employees and business units at least twice a year to improve the emergency handling ability of all construction personnel.
2. Improve the four fire-fighting abilities of employees, namely: improve the ability to check and eliminate fire hazards; Improve the ability to organize fire fighting in the early stage; Improve the ability to organize personnel to evacuate and escape; Improve the ability of fire propaganda, education and training.
3. Carry out fire protection legal education to improve employees' awareness of fire protection law.
Second, public security management
1. Carry out the regulations on public security management of police stations in the jurisdiction, implement prevention and treatment by groups, organize employees to seriously study the company's public security management system and related regulations, and start from themselves and pay close attention to implementation.
2. Strengthen the observation of entrances and exits and the inspection of public areas to prevent suspicious and irrelevant personnel from entering the management area for theft and sabotage.
3, completes the building security tasks, do prevention first, to prevent the occurrence of emergencies.
4. Strictly strengthen the management of foreign construction personnel. Foreign construction workers must register with the company, go through relevant formalities, receive safety education from the Order Maintenance Department and implement relevant regulations, and can only enter after approval, and punish those who violate the regulations accordingly.
6. Strengthen internal management, supervise foreign construction workers and outsourcing employees to go through the designated passages, and strictly inspect the outgoing items. Motorcycles and bicycles should be designated locations and must not be parked and placed indiscriminately.
7, strengthen the training of employees, so that they have good ability to deal with all kinds of emergencies, to achieve efficient work policy.
Third, team building and training.
1. Strengthen and improve the management system and post operation process of the Order Maintenance Department, implement semi-military management for employees, conduct all-round skills training according to their advantages and disadvantages, conduct skills training every Tuesday, implement the system of regular meeting before and after work and roll call, and improve the occupancy rate of employees in the Order Maintenance Department.
2. Establish the overall image of the employees of the Order Maintenance Department, and strictly stipulate whether they are on the job, especially regarding customer service, gfd, manners, etc. We should take the initiative to greet colleagues and business households, serve them, keep gfd clean and polite, and meet the requirements of business households as soon as possible. Four. Daily work 1. Check the gfd of employees before taking over every day, and train them in civilized language and business knowledge (Mandarin only).
3, daily fire safety inspection, and make relevant records, to carry out fire prevention publicity, to stop all violations of the company's fire safety regulations.
4. Enhance the coordination ability between the staff of the Order Maintenance Department and various departments, and develop the functions of communication, help and guidance, so as to bring out the best in each other.
5. Cultivate each employee to have good self-motivation and subjective initiative, obey the arrangement of leaders, implement the policy of high efficiency, and complete all tasks assigned by superiors with a positive attitude.
6, completes the shift work record, so that each employee has an understanding of the work situation, and the manager of the order maintenance department will strictly review the duty record.
Four. Internal hygiene
1. Keep the dormitory clean and tidy every day, and there is no littering in the dormitory.
2, sheets, bedding to keep clean, clothes hanging neatly.
3. Keep personal hygiene clean and tidy, have a good personal image, wash and change frequently, and urge employees to take a bath frequently without peculiar smell. Strictly implement the relevant provisions of gfd in combination with the employee handbook.
4. The dormitory should be equipped with a dormitory leader, and the duty system should be implemented in turn, so that the daily health work can be put in place. The head of the dormitory is responsible for supervising and checking the cleanliness of the dormitory every day, keeping the dormitory clean and tidy every day and giving employees a comfortable living environment.
Verb (abbreviation of verb) Work plan of the second phase of Xindi Center
In short, through deepening governance, all order maintenance personnel are urged to adhere to the spirit of self-pressure, hard work, high standards and strict requirements while completing the income-generating task, open up new ideas, strive to create an efficient, pragmatic and civilized new corporate security image, and do a good job in escorting the company's development.
Model essay on work plan of order maintenance department. 1. Standardize public security management in residential areas to ensure the safety of life and property of business households.
1. Strengthen the management of personnel entry and exit registration, strengthen the management of suspicious, stolen and lost personnel inside and outside the community through patrol members, and do a good job in stopping and guiding them in time.
2. Patrol all floors and key areas with 24-hour fixed line and indefinite line settings. In particular, strengthen key patrols and precautions at night, bad weather and holidays.
3. Combined with "civil air defense, physical defense and technical defense", strengthen the handover management, daily inspection management and regular inspection and maintenance of safety facilities and equipment, and timely rectify potential safety hazards and problems.
4. Interrogate the bulk items moved into the community to confirm whether they belong to dangerous goods. Strictly implement the registration and release system of "release form" for the items moved out. Special circumstances are reported step by step.
5. Control the safety of the owner's decoration construction site and report the situation immediately.
6. Take the management of vacant houses as a long-term focus, and pay special attention to the problems of fire prevention, theft prevention and unauthorized occupation of vacant houses during regular patrols and inspections.
7. Formulate emergency plans for various emergencies and implement them in actual service work.
8. Notify relevant departments (police stations and communities) of public security incidents or accidents such as theft and robbery within the jurisdiction and assist in investigation and evidence collection and after-treatment work.
9. Through various publicity and education, guide community operators to pay attention to safety precautions and create a harmonious community.
Two, under the guiding principle of "prevention first, combining prevention with elimination", strengthen fire safety management.
1. Strengthen the publicity and education of fire safety knowledge for operators and cultivate their awareness of fire safety.
2. All employees of the Order Maintenance Department and all staff of the property are voluntary firefighters. All volunteer firefighters must achieve "four understandings" through training: that is, know the fire danger, know the fire prevention measures, know the fire extinguishing methods, and know the fire escape methods; "Four meetings": that is, 1 19 reported the fire, used fire-fighting equipment, put out the initial fire and evacuated people.
3. Prepare, use and maintain daily fire-fighting facilities and equipment, establish and improve fire safety files in residential areas, make inspection records, and report or rectify any problems found immediately.
4. Regularly organize detailed fire safety inspection for key parts of the community (power distribution room, fire control room, underground garage, etc.). ), and immediately rectify the problems found, and report those that cannot be rectified immediately.
5. According to the characteristics of residential resettlement houses, focus on the rectification of hidden dangers such as power line inspection, gas safety inspection, hot decoration safety management and occupation of public passages.
6. Formulate the fire safety and fire extinguishing scheme for residential areas, and report it to the local public security fire control department for the record. Organize a fire safety fire-fighting plan drill every six months, and make a record and summary of the drill.
7. Long-term perseverance, organize members of the Order Maintenance Department to do a good job in fire safety management of rental houses, especially rooms in rooms and warehouses. When problems are found, immediately ask for rectification and report.
Third, do a good job in the traffic management of Haitong Community and provide safe and orderly vehicle parking services for business households.
1, according to the actual situation of the community, reasonably divide the parking area, and gradually improve the parking signs, mainly including entrance signs, parking signs, direction signs, no fireworks signs, fire evacuation signs, stairs and elevator access signs, equipment room signs, etc.
2. Improve the vehicle management team, and carry out targeted parking lot management training, focusing on the operation process and matters needing attention in vehicle access management, parking management, traffic guidance, etc.
3. Check and maintain various facilities and equipment systems such as fire fighting system, power supply lighting system, monitoring system and parking lot system of underground parking garage, and establish equipment files and inspection records.
4. Repair the intelligent charging management system of the parking lot, and formulate the charging process and management responsibility.
Guide order maintainers to charge vehicles entering and leaving Haitong Community according to regulations.
5. Regularly check the parking situation of vehicles in the parking lot, pay special attention to the requirements of fire control management, and it is forbidden to occupy the fire escape, so as not to affect the fire evacuation and rescue.
6. Make emergency plans for all kinds of emergencies in the parking lot, mainly including emergency treatment plans for traffic jams and parking lot accidents, fire safety and fire fighting plans, etc. And implement them.
Fourth, strengthen the daily management and training of the staff of the order maintenance department and cultivate a team with combat effectiveness.
1. Strengthen employees' ideological and political education, so that employees can clearly understand the forms of employment, cherish job opportunities, correct their work attitude, actively do their jobs, and prevent employees from violating the law and discipline.
2. Encourage employees to actively study and pursue progress. Pay more attention to players who are active in work, have certain management ability and have the basic qualities of managers, and guide them to develop to a higher level.
3. Care about the daily life of employees, help employees solve practical problems, improve employees' sense of identity with the cause and the company collective, properly organize some healthy and beneficial cultural and sports activities, enrich the cultural life of team members, invigorate the body and mind, unite people and improve team consciousness.
4. Strictly implement the company's rules and regulations, strengthen the secondary training for new employees, and make the employees of the Order Maintenance Department adapt to the company's management as soon as possible; Pay attention to the supervision of employees' on-the-job status, effectively implement daily work management through order maintenance monitoring, and ensure the effectiveness of safety management.
5. Strengthen employees' business training, including queue training, physical training, fire fighting training, etiquette, vehicle management, goods management, laws and regulations, etc. Pay attention to the diversification of training forms, combine centralized teaching with job guidance, combine theoretical teaching with practical operation, so that employees can master business skills skillfully and meet the needs of community safety management.
Model Work Plan of Order Maintenance Department Article 6 1. Fire control work:
1, do a good job in training the business knowledge of the central control attendant, take the professional knowledge examination of the central control attendant at least twice a month, and constantly strengthen the improvement of business skills to ensure that each attendant can master the operation of the equipment skillfully;
2. Further refine the daily, monthly and quarterly fire inspection to make it easier to operate and further improve the records;
3. Standardize and update the labels of all fire-fighting equipment in the building, and define the fire-fighting responsibility area;
4. Formulate various processes of central control work for better operation and execution;
Fire drills were conducted in May and June165438+1October.
Second, the job responsibilities:
1. Further improve the centralized workflow in the first half of the year and gradually implement it;
2. According to the training plan, all employees are trained in business knowledge and duty discipline, focusing on the "working methods and flexibility" of employees, and strive to make every team member qualified before taking up their posts;
3. To implement each item well, it is mainly to let employees know what to do and how to do it first, which is the key;
4. Pay special attention to the observance of job responsibilities and disciplines, mainly to let employees know what can't be violated, what harm and influence it will bring to themselves or the department if it is violated, and what losses it will bring to themselves. Now it is time to further refine the post management regulations;
5. Strengthen employees' image and etiquette, conduct personal image training for employees according to the training plan, improve post standing posture (to meet the queue assessment of professional companies in August), and strengthen the training of employees' politeness awareness;
6. Continue to strengthen the requirements of all staff to "fight back and scold back".
7. Pay more attention to the basement to prevent heatstroke caused by non-combat attrition;
8, strengthen the management of goods in and out of each position, and vigorously implement the system of goods in and out of the warehouse.
Third, vehicle management:
1. According to the regulations on vehicle management, continue to strengthen the management of vehicle license plates for xx years, and focus on the fine service of digital "VIP" vehicles to prevent problems and complaints caused by inadequate service;
2. The car should be unified, and the car controller and the garage security guard should keep in mind to facilitate better service.
3. Formulate the Working Rules and Management Regulations for vehicle administrators and basement security posts, and standardize the standardized management of vehicles in two post teams;
Fourth, internal management:
1. Divide the responsibilities of public facilities and sanitary areas in dormitories, and clarify the management responsibilities;
2. Revise the regulations on dormitory management;
3. Clarify the control of internal personnel in non-standard time and formulate management measures;
4. In view of several cases of theft in the department in xx, the department will strengthen the legal system and case study of employees and improve the awareness of knowing and abiding by the law of the players;
5. Coordinate the installation and safe use of dormitory fans to prevent safety accidents;
6. Continue to improve internal construction (such as standardizing the use of publicity columns and enriching the cultural life of employees), and strive to create a comfortable living environment for employees.
Five, increase recruitment, strengthen internal management, pay attention to business training, strict job responsibilities.