Current location - Education and Training Encyclopedia - Education and training - Quality Service of Changan Suzuki Automobile
Quality Service of Changan Suzuki Automobile
In the aspect of quality control, we adopt Suzuki's quality management method, strictly control product quality, actively carry out ISO9000 series and QS9000 quality certification, establish a complete and effective quality assurance system, strictly select and rectify supporting enterprises, and fully ensure the quality of products and parts. At the same time, it only took more than two years for the localization rate of Alto to increase from 24% to 80%. 1998 was further accepted by the state, and the localization rate reached 86%.

Changan Suzuki has about 65,438+0,200 employees, and a high-quality workforce is an important reason for the sustained and rapid development of Changan Suzuki. More than 85% of the company's employees go to Japan for 3-6 months of training, which is unique among domestic automobile manufacturers. In marketing, Changan Suzuki Company has made great efforts in market construction, actively promoted the marketing agency system and brand monopoly system popular in developed countries, and implemented the four-in-one of "vehicle sales, spare parts supply, maintenance service and information feedback". In order to meet the needs of the development of automobile scale economy, China has gradually established a diversified sales service system. At present, the company's sales service network covers 2 10 large and medium-sized cities in China, with more than 380 agent stores and more than 420 authorized and designated maintenance stations.

In the development direction of enterprise products, adhere to the small-displacement (1.3L or less) economical cars. By increasing investment in capital and technology, we will further develop new products with excellent performance that can meet the needs of users at different levels, and form a series of car products with 2 ~ 3 brands. In this way, enterprises have strong competitiveness in the domestic automobile industry. By the end of June 2003, its share in the domestic car market also increased from 2.2 1% in June 2003 to 5.5% in June 2003. Changan Suzuki Alto and Antelope cars stand out from many domestic cars with their unique advantages of convenience, flexibility, fuel economy and safety, excellent quality and affordable price, and become well-known brands in China. Since 1995 began mass production, the production and sales volume have increased year by year, and it has been profitable for 55 consecutive years since 1997. By the end of 2003, a total of 2,96713 Alto cars and 68,662 Antelope cars were sold, with sales revenue exceeding 176 billion yuan and total profits and taxes of nearly 3.69 billion yuan, of which more than 2.3 billion yuan was turned over to the state, making great contributions to national construction.