First, carry out training and clarify standards.
On August 1 1, the branch held a training meeting on the detailed rules for the implementation of transformation acceptance of branches of the Head Office. The meeting was presided over by Pei, member of the Party Committee and vice president of the branch, and more than 80 people including the heads of various institutions attended the training. At the meeting, first, the adjustment of the detailed rules of the head office was focused on training and requirements, and the problems existing in the pre-acceptance were answered in detail; At the same time, the salesman of Sunshine Insurance Company was invited to train exclusive insurance products for the 10th anniversary celebration. At the end of the meeting, according to the progress of the transformation work, President Pei put forward three requirements: First, pay attention to it and implement it quickly. The acceptance of the head office is just around the corner, and the transformation of various outlets is uneven. It is necessary to seize the last time and actively deploy leak detection to fill the gap; The second is to study hard and grasp the core. This nail training clarified the change points and key acceptance items of the acceptance rules. All institutions are requested to arrange centralized training for all staff as soon as possible after the meeting to ensure that each employee has mastered the acceptance points of each work link. Third, leaders should take the lead and work hard. The person in charge of the institution should take the lead in learning the acceptance rules at the critical stage near the acceptance of the head office, take the lead in implementing the requirements of the transformation on all aspects of work, and give full play to the leading and exemplary role.
This week, the acceptance team continued to go deep into the outlets to carry out the pre-acceptance work of renovation. Through on-the-spot observation, data access, monitoring and on-the-spot interview, we conducted one-on-one communication and counseling on the problems found, and explained the latest implementation rules of the Head Office and the problems existing in the outlets by attending night meetings and morning meetings, demanding that we take them seriously and do a good job in rectification.
According to the requirements of the transformation, various institutions actively carry out various forms of outreach activities. Form a publicity team to distribute information to credit card cooperative merchants, attend the morning meeting to train the employees of cooperative merchants, publicize the preferential activities of our credit card, and fully cooperate with customers to explain and publicize. Participate in the class meeting of cooperative enterprises, comprehensively publicize the bank's recent wealth management, deposits and other products, continuously broaden the channels for obtaining customers, and boost performance growth.
According to the arrangement of the branch, the new college students were trained in the transformation of Internet service, and they exchanged ideas from the aspects of role transformation, professional image and Internet service, which laid the foundation for the next high-quality service after employment.