1, the role and function of the site manager. Including customer needs and lean enterprise home, the composition of first-class websites, the PODC of website management, the main responsibilities of website managers, the methods and tools of website management, the quality of first-class websites and first-class website employees, and successful website managers.
2. on-site OJT. Including on-site OJT training responsibilities, on-site OJT four stages, on-site OJT seven steps and SOP standard operating procedures.
3. On-site 5S and visual management. Including the present situation of the enterprise, what is 5S, a good way to implement 5S, the resistance to implement 5S, how to implement 5S, on-site kanban, color code and address system, operation chart card and Andon board.
4. On-site improvement and problem solving. Including six major losses and seven major wastes, the main methods of finding wastes, the basic principles of on-site improvement, seven indicators of on-site improvement, the process of on-site problem solving, brainstorming exercises and simple problem solving methods.
5. On-site safety management. Including the classification of safety accidents, the causes of accidents, the safety responsibilities of on-site management personnel, safety standardization, safety checklist, safety management process, safety internal audit and safety manual.
6. Handling of interpersonal conflicts on site. Including the causes of conflict, conflict process, five conflict handling modes, five steps and conflict handling skills.
7. On-site communication and team management. Including communication ABC, the art of listening, how to communicate with superiors, how to communicate with subordinates, how to motivate subordinates, the personality characteristics of team members, the nine elements of an efficient team, and how to establish an efficient team.
Introduction to twi:
TWI, namely Japan Industrial Training Association, was established on July 3rd, 1955, which was funded by the Ministry of International Trade and Industry, the Ministry of Labor and the Japan Federation of Economic Organizations. Twi is a subsidiary of Japan Federation of Economic Organizations, mainly engaged in training lecturers in enterprises, researching and developing methods for training managers, etc. After its establishment, MTP, TWI, CCS and other courses were introduced from the United States.
Nissan training is entrusted by the Japanese Ministry of Labor, which can be TWITTT, that is, an institution with TWI training instructor training qualification and certification in Japan. Since its establishment more than 50 years ago, Nissan Training has held TWI courses for major Japanese companies and top Korean companies every month, and trained 8,000 managers as lecturers.
TWI has become a standardized and stereotyped course, which is spread all over the world. In China, more and more consulting institutions have introduced TWI, but many institutions flaunt themselves as "the only" or "designated" institutions. The institution itself is not important, what matters is whether the consultant itself has been certified by Japan Industrial Training Association.