First, choose the compliance platform for institutions to purchase courses.
Download the "Parents End Off-campus Training" APP. All off-campus training institutions with complete licenses have settled in this APP. In this APP, services such as selecting institutions, selecting courses, paying fees, selling courses, and refunding fees are completed to realize the whole process supervision of off-campus training.
Second, choose the correct payment method.
Training institutions shall not charge a one-time fee that spans more than 3 months or 60 class hours, and shall not exceed 5,000 yuan. Training funds must enter the platform and be deposited in the supervision account. In addition, it is illegal to collect QR codes, WeChat, Alipay, credit cards and cash payments through institutions. In particular, we should be wary of some institutions to induce impulsive consumption by paying more, discounting, buying more and giving more, so as to avoid possible refund disputes and training risks.
Third, sign a training service contract.
To improve the awareness of rights protection, we should sign the Off-campus Training Service Contract for Primary and Secondary School Students (202 1 model text) with the institution when paying fees, and keep the contract and legal bills properly.
Fourth, what is the guarantee for the off-campus training parent-side APP?
Parents of students automatically sign standardized off-campus training service contracts for primary and secondary school students when purchasing courses. The contract content is automatically generated, including student information, course information, payment information, etc. The rights and obligations of both parties are clear, the refund method is clear, and they will not be bound by the overlord clause.
Prepayments made by parents of students are included in the supervision of special accounts, and transaction funds are accurately and timely supervised and settled through the supervision bank. After purchasing a class, parents and training institutions share the cost according to the rule of "one class is eliminated" (that is, one class is cancelled after completing one class).
After the training institution finishes teaching, it sends a confirmation application to parents through the platform. After the students' parents confirm their consent (the platform will consider it as confirmed consent if it has not been confirmed for more than 15 working days), the supervision bank will transfer the tuition fees corresponding to the class from the custody account to the institutional settlement account in time according to the instructions of the platform.
When parents of students have reasonable refund requirements, they can apply for a refund through the platform, and return the prepaid tuition fees to the original account of consumers as soon as possible according to the contract (if the training institution has not confirmed it for more than 5 working days, the platform will consider it as confirmation), so as to realize worry-free online course selection, purchase classes with peace of mind, pay fees and refund fees as easily as Taobao shopping, and effectively solve the problems of "absconding with money" and "difficulty in refunding fees" that harm the interests of the masses.
5. How to download and use "Parents' Off-campus Training"?
How do parents use this "off-campus training parent-side APP"? You can refer to the following operation flow.
Download and install the software
Android mobile phone users can download and install "off-campus training parents" through major Android application markets (such as Huawei application market and Xiaomi application market); Apple mobile phone users can search for "off-campus training parents" through the AppStore to download and install. After the installation is completed, users can click the desktop icon to enter the homepage of the APP.