Summary of General Supervision Work 1
I have been the marketing director of this company for _ _ years. In order to further realize self-improvement in the work, the work in the past 20__ years is reported as follows.
I. Work situation
This year, with the correct leadership of the company's leaders and the strong support of my colleagues, I focused on my work objectives, innovated my work ideas, and worked hard to complete various tasks. No matter what I do, I treat it seriously, meticulously and responsibly, and I must do all the work well. Since the beginning of this year, the main work includes the following three aspects:
(1) Do a good job in operation management.
Responsible for collecting and reviewing the monthly operation plan of the secondary area, setting the monthly performance indicators of regional managers and industry representatives and checking the results.
(B) to strengthen promotion management
Improve sales performance. The key point is to arrange the marketing work in the secondary area in advance, formulate relevant promotion plans, and follow up and supervise the implementation of the promotion plans to ensure the smooth implementation of the promotion work.
(3) Network management
First, tracking and verifying the management indicators of secondary regional terminals; The second is to track and verify the management indicators of the secondary regional network.
Second, the work plan
(1) Give priority to learning and constantly improve comprehensive business capabilities.
On the one hand, we should continue to learn relevant business knowledge, enhance our sensitivity to the market, and actively apply theory to work practice to better complete our work. On the other hand, we should sum up more experiences and lessons and accumulate work experience to lay a good foundation for future work.
(B) calm, keep a good attitude
For all kinds of work problems, we should first overcome impatience, guard against arrogance and rashness, keep calm, adjust our mentality, and meet different challenges with full spirit and positive attitude. Actively communicate with colleagues, enhance the cohesion of the team organization, and then improve the work force.
(C) determine the objectives and strengthen the sense of innovation
As a director of beer marketing, I must set my short-term and long-term goals according to the company's annual sales plan and go all out to achieve them. At the same time, we should enhance our sense of innovation, improve our working methods and constantly improve our working level.
Summary of supervision work II
20__ years have passed in a flash. Under the leadership of the company, with the support and help of my colleagues, I persisted in studying theoretical knowledge, summing up my work experience, strengthening my ideological cultivation, striving to improve my overall quality, strictly abiding by various rules and regulations, and fulfilled all the duties of my post. I briefly summarize my thoughts and situation as follows:
I. Daily work
1, training.
The pre-opening training and three-day off-the-job training for new store employees are the first time for new shopping guides to understand our brand culture and corporate culture before taking up their posts. It is a process of consolidating service etiquette and sales skills again; It is a process of learning display principles, display skills and collocation skills. On-site training after opening: training employees and store managers while selling is a review of product selling points, sales skills and service etiquette.
This year, I always go to every store for training, and I have a deep understanding. Both training methods have their own advantages. The training ended three days before taking up the post, because our shopping guides often forget the etiquette and skills mentioned in the training without considering the actual situation. In actual training, because customers often move around, they can't carry out systematic training. Therefore, according to this year's training experience, my heart is that the two must be combined, with systematic training as the premise and actual combat training as the supplement to deepen my memory. This requires the supervisor to follow the store for two to three days from the end of the training to the opening of the store to complete a set of training courses.
2. Guide to opening a shop.
From measurement, post-decoration, recruitment, distribution and opening of new stores, the whole process needs the cooperation of all departments to find and solve problems and finally show their image to customers. I opened several stores. Although there were many problems, they all went smoothly in the end. For the opening workflow, my heart is: fully cooperate with all departments and make concerted efforts to get things done. No matter how fierce the quarrel is, in the end, as long as it is to open a shop, nothing else matters.
Second, the problems found in the work and the solutions to various problems.
Looking back on a series of problems last year, many of them have been basically solved. I would like to raise the following points again, hoping that such problems will not appear in the future work.
1, decoration.
Our brand is made according to the standards of first-class brands, so the decoration should not only have the overall aesthetic feeling, but also the details must not be ignored. For example, the initial interval of _ _ franchise stores is too wide; For example, after the renovation of the _ _ store, stainless steel burrs still scratched a piece of clothing in the store, and for example, the quality of the sofa in the _ _ store was so poor that people could not sit down for a while, which caused a lot of inconvenience to the scene and affected our brand image.
Suggestion: Pay close attention to the details of decoration in 20__, and don't relax at all. You must let the decoration company strive for perfection and decorate it in place!
2. Personnel recruitment.
Although the company currently sets the age standard for shopping guides at 20-30 years old, the actual recruitment is still difficult. For example, _ _ _ City itself is very difficult to recruit workers, and there is no choice at all. Our current salary level is not higher than that of other brands, so I suggest that it be appropriately relaxed to 20-38 years old, and those with necessary work experience are preferred.
3. Shopping.
At present, the problem in commodity distribution is that when the store returns to the warehouse after the off-season or after the sale, the price tag on the tag is not torn off in time, which leads to the embarrassing situation of two prices in one tag when the commodity is delivered to the new warehouse.
For example, this time in the _ _ franchise store, we secretly tore off the special price labels of more than 40 items on the spot. If franchisees or customers find the special price on the tag, the result can be imagined.
In the past, we also asked the store to tear up the goods and return them, but there are still some special sales items that are difficult to control, because after the goods are returned by the shopping guide, the warehouse can't sort out the goods in time, and even if it knows, it is impossible to return them all to the shops that have withdrawn the cabinets.
So I propose: on the one hand, let the store tear up all the price tags, otherwise it will be fined according to the quantity (set up the system), on the other hand, the company needs to increase warehouse organizers to prevent the problem of one tag and two prices from happening again!
4. Prop distribution.
Our brand props include historical photo frames, handicrafts and so on. These are fragile and the packaging of our company is too incomplete. According to my observation in various shops for half a year, almost all historical photo frames are broken, and even a handicraft in _ _ shop is broken.
This will really affect the beauty of the photo frame, and will also leave the franchisee with the impression that our logistics is unprofessional. Suggestion: the warehouse should repackage these handicrafts, and the glass products should be packed professionally to avoid being broken when consigned.
5. Shop opening activities and daily activities.
If we are the only one to open a counter in a shopping mall, unless we have accumulated a lot of VIP customers before, it will not be very effective to rely solely on our brand to do activities. For example, before the opening of _ _ store, the effect was not good.
Therefore, it is recommended to focus on the general activities of shopping malls, and shops should not do activities without too low discounts, which will have the opposite effect.
The daily activities of the store are varied, so it is suggested that some gift-giving activities can be done separately for VIP customers in the future. For example, the company can customize some commemorative gifts (such as pillows and ceramic suits) for VIP customers.
These are all the suggestions I made in my work this time. In the previous report, I also raised the problems found in various stores. I think this is more targeted! So please pay attention to my daily information feedback report!
Overview of supervision work 3
I've been in the company for almost half a year. From the beginning, I sat in the office reading documents, and now I'm running around, and I'm officially integrated into this job, and I'm beginning to like it. The situation in the past five months can be summarized as follows.
1 and just joined the company in February, which is mainly an understanding stage of the company's daily operation and its own work. I consulted various documents of the company, chatted with my colleagues, and learned about the company's situation and job responsibilities. As a marketing director, you must first know your own products, which are best-selling and which are unsalable, and at the same time you must have the necessary professional knowledge and speech skills. In addition, we should adhere to the enterprising and persistent work mentality.
In February, March and April, I was on a business trip in this province, Sichuan and Chongqing. During this time, I first contacted a physical store. In this process, I found many problems, including commodity loopholes, counter image and personnel management, which I must pay attention to in my future work. I also know that market supervision, as a link between companies and agents, must have professional knowledge, good communication skills, management skills and full enthusiasm and responsibility to do a good job.
March and May are mainly related to trade fairs. From the preparatory stage to the end of the fair, the fastest improvement is in the display of goods. After the guidance of other colleagues in the marketing department, I have greatly improved the display of goods and distinguished the different display styles of the three brands. But at present, we have mastered some basic display methods and partial display methods, but we have not mastered the display of the whole store and the display method that highlights the brand style. There is no fixed method for presentation, which requires me to keep trying and learning. The exception is that the display of some international brands is more worth learning.
In April and June, I went to Wuhan for a business trip, mainly to train shop assistants and assist in sales. The business trip in June can be said to be a test of my previous knowledge accumulation During my stay in Wuhan, I trained employees in basic knowledge and service etiquette, and basically completed the course smoothly. But I found that my understanding of leather materials was not thorough enough, including the types of leather materials and the nursing methods of leather materials. Apart from training, I spent most of my time in the store doing sales. On the one hand, it makes me know more about goods and exhibitions; On the other hand, increase sales experience and store management experience. For me, these experiences will be of great help to my future work. The exception is that when I am doing training, having relevant store experience will make it easier for sales consultants to understand some of my views.
For me, the leather industry is still relatively shallow, and there are still many things to learn. Because of this, I must constantly improve myself with full enthusiasm and efforts.
Work plan for the second half of the year
The work in the second half of the year will continue to focus on improving professional knowledge and strengthening understanding of the whole industry. In the second half of the year, we will make the following plans:
1, continue to strengthen their professional knowledge and be familiar with the sales scenarios of new products. Continue to strengthen the familiarity with training materials and strengthen the practice of Putonghua.
2. Understand all competitive brands, including their brand culture, product style, product price and sales scenarios.
3. Try to travel to different regions in the second half of the year to learn about the national market.
4. Strive for a region with its own management at the end of the year, apply the accumulated experience to actual management, improve management level, enhance regional sales performance, and create benefits for the company.
Overview of supervision work 4
First, strengthen the leadership of the inspection work.
The town party committee and government always put the supervision and supervision work on the important agenda. The main leaders bear the responsibility of implementing the first responsible person, strengthen the construction of supervision team, study and solve various problems and difficulties in supervision work in time, forge ahead, and create a good environment for the smooth development of supervision work. At the beginning of the year, the division of labor in the town was clear, and the main leaders were in charge of supervision.
The leaders of the town party committee and government often go deep into the front line in the supervision work. While inspecting and guiding the supervision matters, they timely assist the units in the village to solve some practical difficulties and give timely help and support to those who have difficulties. It has promoted the full implementation of major decisions of the party Committee and government. In the process of determining supervision items, we should aim at the annual economic and social development goals, improve the supervision mechanism, strengthen supervision means, standardize supervision behavior, improve supervision quality, and strive to make supervision play a more enterprising and effective role in grasping implementation and promoting development.
Second, establish a system and improve the supervision and supervision network.
In the process of supervision, our town has made great efforts to build a large-scale supervision pattern. At the beginning of the year, the "fenghuang town Supervision Work System" was formulated, and the system was strictly followed in gymnastics. At the same time, organically combine the supervision work with other work, coordinate the forces of all parties, implement full-time supervision, and gradually establish a responsibility system for supervision work with the supervision of the town party Committee and government as the main body, the supervision room as the hub, and the villages and departments as the support. At the same time, perfecting the supervision network from horizontal to edge and vertical to the end truly constitutes a strong synergy of supervision in all aspects.
Pay attention to the establishment of a new mechanism for supervision and supervision. For key work, the supervision office intervened in advance, strictly investigated the people and things that were not implemented, and paid equal attention to supervision and supervision to ensure the implementation of all work. The supervision office of the Town Commission for Discipline Inspection will seriously investigate and deal with some people and things that are buck-passing or lack of long-term supervision, and give disciplinary sanctions to some serious cases, so as to supervise and investigate people, and resolutely put an end to delay, delay and obstruction.
Strengthen information feedback and supervision and guidance. Focusing on the central work of the Party committee and government, report the implementation scenarios in time, study the new scenarios, new problems and countermeasures in the feedback implementation, and provide data, information and ideas for the leaders' decision-making, so that they can correctly analyze the situation and make scientific decisions. At the same time, tap and summarize typical experience, play a typical demonstration role, grasp the point and make progress, and promote the overall work.
Adhere to repeated grasping and grasp the key. Closely follow the major decisions and important work arrangements of the party Committee and government, open up ideas, be brave in innovation, grasp and grasp repeatedly, overcome difficulties, and ensure the smooth completion of the set goals and tasks. At the same time, do a good job in the contradictions and weak links that affect the whole body in the implementation of decision-making, and promote the implementation of the overall work from point to area.
Three, around the key work of supervision and supervision, to ensure the smooth completion of key work.
In the supervision and supervision work, the town party committee and government closely focus on the monthly and quarterly key work and the annual major economic plan indicators, focusing on the following aspects:
First, the completion of the main tasks of the town's economic and social development;
The second is to develop three leading industries: medicine, commerce and labor services;
Third, the implementation plan of the project of increasing farmers' income and the measures to support agriculture; Fourth, the construction of infrastructure in cold and remote villages and the construction of key villages for poverty alleviation and development;
The fifth is the completion of key projects;
Sixth, the construction of small towns;
Seventh, social work scenes focusing on cultural education, demolition and resettlement, medical and health care, population and family planning;
Eighth, the work pattern of social stability focusing on rural subsistence allowances, social stability and safe production.
Nine is flood control and fire prevention work; Ten is the key work of the temporary arrangement and deployment of the town party Committee and government.
The town supervision office insists on the detailed decomposition of the above information at the beginning of the year, regular supervision and inspection, quarterly report on the implementation, cash rewards and punishments at the end of the year, and put forward targeted suggestions and countermeasures.
Overview of supervision work 5
Since the Party's mass line education practice was carried out in our town, under the unified leadership of the mass line education activity office of the town party committee, our first supervision team has fulfilled all the tasks of the supervision team in a conscientious and down-to-earth manner in accordance with the overall deployment and phased work requirements of the town party committee. The relevant information is hereby notified as follows:
First, earnestly perform their duties and give full play to the role of supervision and guidance.
1, strengthen contact and play a bridge role.
In order to timely and accurately convey the work requirements of the mass line education activity office of the town party Committee to all party branches in the town, we should choose different ways according to different situations, strengthen contact and classify guidance to ensure the information release. The first is to hold a liaison meeting. At a certain time, there are many work links, high requirements, tight time and strong policy. Hold liaison meetings, convey instructions from superiors, grasp key links, explain policies and clarify requirements. In the whole mass line education activity, we * * * held six liaison meetings, which gave full play to the role of banning the line. The second is to ask for a reply. For the policy problems that are difficult to accurately grasp in the mass line education activities of township party branches, seriously consult the mass line education activities office of the town party Committee and reply to the feedback in time. The third is to focus on home visits. In order to ensure that the spirit of the relevant instructions of the mass line education activities office is implemented, we take the method of "grasping both ends and taking the middle" according to the usual situation, go deep into the party branch to understand the work of mass line education activities, and put forward suggestions to promote the work. For example, due to the busy business work of a few units, the "prescribed action" of mass line education activities lags behind, and we arrange division of labor cadres to come to the door every day to urge them to catch up with the progress and remind them to ensure quality.
2. Strictly check to ensure the quality of educational activities.
The first is to close the policy. By consulting the important documents related to the mass line education activities of the Party branch and attending relevant important meetings, we can see whether some key links meet the requirements of superiors, whether the working procedures are standardized and whether the methods adopted are appropriate, which can effectively grasp the policies and grasp the direction, thus ensuring that the whole mass line education activities do not deviate.
The second is to control the progress. In the learning mobilization stage, in order to ensure that each branch can complete the required study articles and class hours, it is required to hold liaison meetings, consult centralized learning records and personal self-study notes, and urge each branch to squeeze out time to organize centralized learning and do a good job in personal self-study; In the stage of analysis and appraisal, the progress of each branch is uneven, and we will focus on supervision and urge each branch to catch up with the progress; In the stage of rectification and improvement, in order to prevent the overall progress from being affected by business conflicts or emotional slack, we should greet the branches in advance according to the overall time requirements. The third is to control quality. We put forward clear requirements for the quality of some key links in each stage. For example, experience should be "original, true and full"; In the heart-to-heart, leading cadres in party member should take the initiative to talk, talk sincerely and talk deeply, and combine them with soliciting opinions and resolving contradictions; To innovate optional actions, we should combine the actual work, give full play to the advantages of departments and solve outstanding problems. Participate in relevant meetings, study discussions and other activities of each branch, understand the situation, grasp the quality and implement guidance. We spot-checked party member's study notes, experiences and rectification measures, praised the advanced and pointed out the shortcomings. In accordance with the detailed rules for work acceptance at each stage, adhere to standards and pay attention to quality, carefully organize inspection and acceptance, and truthfully submit the evaluation results to the office of mass line education activities of the town party Committee.
Two, grasp the stage characteristics, and actively explore the quantitative supervision work.
1, accurately locate and enhance the initiative of supervision.
We pay attention to handling the relationship with all branches, not only relying on all branches closely, but also earnestly performing the supervision function; It not only strengthens supervision and guidance, but also does not interfere too much. We pay attention to keep close contact with the leading groups of mass line education activities in various units and their offices to ensure the smooth flow of information on mass line education activities. All materials and documents submitted by each branch to the mass line education activity office of the town party Committee are copied to the supervision team at the same time. In particular, it is difficult to accurately grasp the policy problems encountered by each branch in the mass line education activities, understand the situation in time, and consult and give feedback to the office of the mass line education activities of the town party Committee.
2, in-depth research, enhance the pertinence of supervision work.
During the mass line education activities, we participated in the mobilization meeting of each branch, the central group study, the organization life meeting and other major activities; Check party member's study notes, experience, meeting minutes and other written, audio-visual materials that can truly reflect the mass line education activities, focusing on checking whether the required articles are complete, whether the required hours are completed, whether the experience is original, whether the meeting minutes are complete, whether the work plan is practical, and whether the rectification plan is feasible; Go deep into the grassroots, make extensive contacts with people from party member and outside the Party, and listen to the reflections, opinions and suggestions on party member's mass line education activities; During the implementation of phased inspection and acceptance, we randomly visited some party member to find out their reactions to the mass line education activities at various stages. On the basis of these work, we can reflect the situation to the branch secretaries, exchange views, make a realistic evaluation or put forward guiding opinions and suggestions.
3. Grasp the key points and enhance the effectiveness of supervision.
We pay attention to grasping the key points in all stages of mass line education activities, and require all branches to closely integrate with reality, pay attention to the actual results of work, and refrain from formalism. In the stage of analysis and appraisal, we should urge all branches to make preparations, especially to seize the two key links of soliciting opinions and talking, collect the opinions and suggestions of the masses, and really identify the existing problems. In the stage of rectification and promotion, all branches are required to hold a meeting of branch team members to study and formulate rectification plans, and at the same time strengthen the investigation, research, supervision and inspection of rectification work to ensure that the rectification plan is implemented, so that the mass line education activities can truly become a mass satisfaction project.
Third, strengthen the construction of work style and strive to create a good image of yourself.
1. Strengthen study and get familiar with policies.
We attach great importance to our study. On the one hand, we make time to study required articles, carefully write learning experiences, discuss articles and party spirit analysis materials, actively participate in important activities of mass line education in our unit, and constantly strengthen party spirit training and political theory cultivation; On the other hand, seriously study and study the mass line education activities of the town party Committee and every document issued by its office, grasp the spiritual essence, grasp the policy essentials, and strive to improve the policy level and supervision ability.
2. Group cooperation and complementary advantages.
Often meet to exchange information, discuss work, exchange ideas and promote groups. In order to complete the supervision work with high quality and high efficiency, on the one hand, we have carried out the division of labor, and on the other hand, we have strengthened coordination and brought our advantages into play, forming a joint force in policy control, communication and text synthesis.
3. Be honest and self-disciplined and work hard.
Always maintain a good mental state, do a good job with a highly responsible attitude towards the party, the masses and the cause, be full of political enthusiasm, consciously abide by the provisions of honesty and self-discipline, pay attention to improving work style, and establish a good work image.
Despite our efforts, due to limited level and lack of experience, there are still some shortcomings in our work, mainly because the relationship between supervision and guidance is not good enough, and there is more than supervision and guidance, which leads to a few units not creating characteristics and experience in carrying out thematic practice activities; The relationship between the supervision work and the functional work of the original unit is not good enough, and sometimes there are phenomena of mutual influence and interference.
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