A professional a auto faster customer service can not only improve the query conversion rate and store sales, but also mean the overall brand image of a store.

Because the training of customer service outsourcing companies is more professional and the service items are stronger.

1 On the same day, the customer service must master the basic ordering steps, ordering information, payment, delivery, delivery and confirmation of receipt for comments.

From the second day to the seventh day, you can master the data of goods and conduct a basic test of product knowledge for customer service.

On day 8- 14, the customer service must improve the mastery of goods and the skills of querying WeChat chat. In addition, you can gradually entertain some customers. At this stage, you can assign old customer service or bring new customer service. That's convenient for new customer service inquiries.