Test question: Design and implementation of networked management system for manufacturing CRM background.
Abstract: This design is a part of the research content of the science and technology project "Research on Customer Relationship Management System for Networked Manufacturing" of Jiangxi Education Department.
Abstract: The design and research of customer relationship management system is a part of this research of Jiangxi Education Department's science and technology project "Facing Network Testing".
In the networked manufacturing environment, the relationship management between manufacturing enterprises in the same network becomes more and more important. To build a complete and efficient manufacturing network, it is necessary to develop a mature customer relationship management system.
In the networked manufacturing environment, the relationship management between the same networked manufacturing enterprise becomes more and more important, so it is urgent to develop a mature customer relationship management system to build a complete and efficient manufacturing network.
The design idea of the system is to focus on analyzing customer data on the basis of supporting the maintenance of foreground data, and get the data that can be used for company decision-making through the analysis of customer information and transaction information. At the same time, pay attention to the idea of cross-enterprise cooperation and information integration of networked manufacturing. The main modules include: front desk information management, call center, customer tracking, customer information analysis, transaction information analysis, statistical reports and sales forecast.
The design idea of the system is that on the basis of supporting the maintenance of foreground data, customer data is more important than combustion analysis, and the data obtained through the analysis of customer information and business information is beneficial to the company's decision-making. At the same time, it attaches importance to the idea of cross-enterprise cooperation and information integration that embodies networked manufacturing. The main modules include: information management, center, customer call tracking, customer information analysis, business information analysis, report statistics and foreground sales forecast.
Keywords: networked manufacturing customer relationship management system design background management
Keywords: networked manufacturing customer relationship management system design background management
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