Classification and Analysis of Examination Questions in Civil Servant Recruitment Interview —— Candidates' Personal Background Information

First, the proposition idea

Most candidates' personal background information has been reflected in their resumes. There are two reasons for this problem in the interview: one is to verify the authenticity of the written materials provided by candidates; Secondly, starting with some simple questions that don't need too much thinking will help candidates gradually adapt to the examination room environment, ease their nervousness, build up their confidence, quickly enter the "role" and play their due level.

Second, the answering skills

When answering questions about personal background information, candidates should pay attention to the following points:

(1) For some simple personal information questions, candidates don't need to think much, but the most important thing is to pay attention to adjusting their examination status from the beginning, be confident, articulate and complete, but pay attention to being as concise as possible. The initial test-taking status will directly affect the performance of the whole interview process.

(2) What interests do employers have that can be discussed appropriately, such as what social work they have done? How do you feel? If your answer to this question is yes, then when talking about feelings, you should focus on your gains; If you haven't participated in social work, you should talk about how you spend your spare time or holidays at school and what other meaningful activities you have engaged in. For another example, what courses have you taken? If you have taken some courses related to civil service work, such as official document writing, you should focus on what these courses mainly talk about, what benefits you have, and what honors and awards you have won. Don't simply answer what you got, but also simply describe why you were awarded this honor.

(3) For some personal information problems, candidates should not be swayed by considerations of gain and loss, deliberately conceal anything, or lie. Once the examiner finds out, the result will be very bad. Even if the examiner doesn't find it, it will also cause psychological burden on himself and affect the later answer.

Third, the case analysis

Please briefly introduce your resume and family situation.

At the beginning of the interview, the examiner will generally ask some questions about the candidates' family situation, such as family population and their own work situation, family economic sources and income, whether it is their own decision or the opinions of their parents and lovers to take the exam in this unit, and so on. Examiners ask such questions for two purposes: first, candidates are nervous and emotionally unstable at the beginning of the interview. Asking some questions that candidates are most familiar with and easy to answer can make candidates relax and eliminate their nervousness; Another purpose is to know how your family and your relationship are by asking these questions, so as to know what kind of person you are, whether your family environment is good or not, and whether the burden is heavy or not. If the former is just to trigger a topic to eliminate tension, then the latter may be the examiner's original intention. Because any unit hopes that the new recruits have excellent conditions, no family burden or little burden, which is conducive to your development and can concentrate on their work.

Therefore, when the examiner asks you about your family and asks a lot of questions, you should tell the truth. If your family is good, you must show it and convince the other person that you are detached at home and can concentrate on your work. Even if your family has difficulties, you should tell them realistically, but you must explain your determination and confidence to overcome difficulties and the measures to overcome them. This can relieve the employer's concerns about you and make you feel at ease to be hired.

In addition, when answering such questions, the language should be concise, to the point, clear in a few words, and don't nag and talk nonsense.

Do you have a date? Or what do you think of your marriage and family life? )

It seems that analyzing such questions is only within the private life of candidates, but candidates should understand that the reason why the examiner asks about your private life and feelings is bound to be related to the interview. Candidates don't have to worry, just answer directly.

For unmarried candidates such as fresh graduates, examiners often ask this question. Although this question is a bit sensitive, it is absolutely necessary because it involves the living arrangements of candidates after admission. Married candidates are bound to have a series of problems, such as housing, marriage and maternity leave. And married candidates who live apart from each other also involve the issue of spouse transfer. These problems are very realistic and must be cared and helped by the leaders of the unit. If it is not solved well, it will definitely affect the mood of candidates after work and bring unnecessary influence to personal life and work.

Candidates who answer this question must tell the truth and make necessary explanations. It is particularly important to note that in the case that the relationship between the candidate and the lover is unclear, the candidate does not need to indicate it here.

As for the questions about the marital happiness of candidates and the evaluation of their spouses, the examiner intends to examine whether the family life of candidates will affect their future work. In addition, the candidates' determination of their roles and responsibilities in marriage and family life will also help the examiner to establish a complete impression of you and make the examiner sure that you will not have any life problems that affect the image of civil servants.

If the applicant has just divorced and is directly asked whether the divorce will interfere with his future work, the applicant should give a clear negative answer and emphasize his adaptability to life and his civilized and rational relationship with his ex-spouse.

Sometimes the examiner asks this question with other meanings, that is, he wants to know from the side whether the candidates can work overtime and travel frequently in the future. For the examiner's intention, even if the examinee knows clearly, don't directly answer: "Maybe you ask me if I can travel frequently, and my answer is yes."

In addition, candidates can't do without real questions. In fact, the examiner doesn't really care whether your lover or spouse is beautiful (or handsome) or competent.

Can you tell me something about your study experience?

This is also a question that the examiner often asks during the interview. When answering, we should pay attention to the following points: First, we should show the characteristics that our academic qualifications are different from others, and avoid making a straightforward and personalized "running account" description of our academic achievements and learning experiences. Second, let the examiner know through your answer that your education can support and meet the requirements of the job you are applying for.

Example 4 Talk about your work experience.

Analysis For an individual, work experience is one of the most valuable assets he has, and it is also an important qualification. In the eyes of the employer, the work experience of the applicant is a personal condition worthy of attention. Because if the applicant has certain work experience, he can quickly adapt to the position stipulated by the position after taking office, and in addition, he can save a considerable training cost for the recruiting unit. Otherwise, it will not only be bad for work, but also cost more economically. Therefore, when recruiting many positions, many units clearly require candidates to have certain work experience, or state that under the same conditions, candidates with certain work experience are given priority. But for most positions, work experience is not the decisive factor. The interview of civil servants will also involve this issue, and more is just to deepen the understanding of candidates and make the future work distribution more reasonable. For example, those jobs that require experience can be undertaken by people with work experience, rather than using work experience to decide whether to hire. Work experience is only a reference factor. When evaluating, you can see what the applicant has done and how his work performance is.

What's your favorite subject at school? What is your least favorite subject?

Analyze your favorite subjects in school, which are generally the ones you learn best and well. If you think this topic can have a positive effect on the job you are applying for, seize the opportunity to emphasize it and elaborate it in depth, otherwise you might as well downplay it. We should pay attention to the following principles when answering the subjects that we dislike the most in school: First, we should know how to avoid the important and be light; Second, if the subject you don't like happens to be closely related to the job you are applying for, then you need to change the topic skillfully; Third, have a sense of humor. Examiners often mention this kind of problem when interviewing fresh college graduates and graduate students. So, if you are a young student, you might as well ponder and prepare carefully before the interview.

Every one of us may make mistakes. Can you talk about your mistakes and failures in your study (or work)? Similar questions include: Can you talk about your proudest achievement?

It is more realistic to analyze such problems than to ask "pros and cons". The latter is subjective, while the former focuses on objective facts. But this kind of question is essentially aimed at the personal evaluation of candidates, but this kind of investigation is indirect and hidden. Because although the topic is ostensibly about the success and failure of candidates, the personal past success and failure can only be used as a reference. What is more meaningful is the evaluation criteria and subjective feelings of candidates for success or failure, as well as the self-development motivation that candidates get from personal success or failure.

Candidates should refer to the above points and give targeted answers. Some candidates only know how to decorate their success with adjectives, but they don't know how to convince people with existing facts.

What was your work stress in the past?

The following are the answers of three candidates: "I like to accept new job challenges." Of course, I have no experience in my new job, so I need to think carefully and plan properly. Most of my work stress is generated in the planning stage. Until all the work is successfully completed, the sense of accomplishment is also satisfying and unforgettable. ""I just graduated from college and am looking for a job. I still don't feel any pressure at work. However, homework at school is very stressful. " "In recent years, my stress at work is a serious lack of human resources. I have ten years of practical experience as a service industry manager. What we faced in the past was not the recruitment of talents, but the training and management after recruitment. It's hard to find someone recently, and it's even harder to keep someone. "

The above three examples are three different expressions. When talking about past work pressure, candidates should not talk about pressure, but should pay more attention to leaving the impression to the examiner that you like to meet the challenges at work and that you have the confidence, habit and ability to turn pressure into motivation.

What major achievements do you think you have made in the past?

To tell the truth, I just graduated from school, and I haven't made any achievements in my work. There was only one summer vacation, when I volunteered with several classmates, I tutored a group of mentally retarded children, taught them to talk, took them to play games, bathed them and put them to sleep ... Although we all did trivial things, everyone tried their best and forgot all the hard work. Finally, from the children's kind and grateful expressions, I feel that I seem to have gained a lot in addition to excitement. "

The so-called "great achievements" are not all earth-shattering feats Many candidates often don't know how to deal with this kind of problem, because first of all, they are scared by "great achievements", and then they can't find out where their great achievements are. So I have to prevaricate, which will make the examiner feel that the candidates are mediocre. If the examinee can realize the greatness in the ordinary, I believe he can state some achievements.

Can you talk about your strengths and weaknesses?

The analysis of this question mainly examines candidates' correct understanding of the basic quality of talents and whether they can evaluate themselves comprehensively and objectively. From the examinee's answer to this question, the examiner can also see whether the examinee is confident (or arrogant and inferior).

Candidates should pay attention to the following points in addition to the above three points when answering:

(1) Although this is your subjective evaluation, it is greatly influenced by personal self-confidence and value orientation, that is to say, the advantages and disadvantages you described may be inconsistent with the actual situation, but your statement will affect the examiner's judgment of your ability to some extent. For example, candidates modestly say that their language expression ability needs to be improved, so although you were fluent in language, clear in structure and clear in hierarchy in the previous interview, you can make full use of nonverbal symbols, the examiner will still be more or less influenced by your own negative conclusions when drawing conclusions.

(2) As a "social person", candidates actually have many advantages, such as hard work, strong collective consciousness, good at analyzing problems, strong interpersonal skills, and even listening to their mothers' words, loyalty to love is also an advantage. However, candidates must highlight the key points, that is, the excellent characteristics and advantages related to the position they are applying for. If the advantages repeatedly emphasized by candidates are actually very general, it will be counterproductive. Similarly, when talking about shortcomings, we should also proceed from these two points, not too specific or even just the opposite: one is to "avoid reality and be empty", talk about unimportant minor shortcomings, and don't be too frank and expose major defects in your ability structure. In addition, there is another way of "speculation", that is, one's own "security shortcomings", that is, those shortcomings that are shortcomings in some occasions, but may be advantages in other occasions. For example, it is difficult for you to get along with people who are irresponsible for their work, and work is often delayed because of perfection. But this "security loophole" can easily make experienced examiners think that you are "glib", so use it with caution!

(3) When talking about advantages, we should pay attention to expression, manner and intonation. , and should keep a low profile. Sometimes you can express your hope and efforts to "go up a storey still higher"; When talking about your own shortcomings, don't stop at the shortcomings themselves, but focus on your determination and actions to overcome them.

(4) don't generalize, you can give examples, although the examiner has no clear requirements.

(5) Don't talk about more than three advantages (specifically or emphatically); It is not uncommon to talk about only one shortcoming.

Example 10 when asked about "major", how should I answer it?

Analysis In the application form, there is usually a column "What are your specialties", and many people make a big fuss about this column. When filling out a form, in order to show that you have a wide range of interests and skills, you often exaggerate what you don't know or only know a little. For example, some candidates casually fill in "good at writing", "know English" and "like literature", thinking that doing so will increase the chances of success. But I don't know how to exaggerate when filling out the form, which will lead to a series of troubles in the interview and taste the bitter fruit I planted.

During the interview, the examiner often asks some questions about "specialties" and "hobbies" according to the registration form. Some candidates have long forgotten the "specialties" in the form because they really don't have any specialties. As a result, many jokes were made when answering; Some people remember their own "major", but because they don't have or only know a little fur, they are confused by the examiner in a few words, which makes them blush and embarrassed.

From this point of view, when filling in the column of "major", candidates must seek truth from facts, not brag or scribble. Of course, not only to avoid trouble, but also to measure people's honesty from one side. As long as you fill in your positive strengths or hobbies realistically, you won't be stumped in the interview.

When answering such questions, be tactful and modest. Generally, before you answer, you should calmly say, "Actually, it's not a specialty, just a little knowledge ..." Then highlight your specialty in the most concise language and try to illustrate the problem with examples. For example: what works have been written and how to reflect them; What sports are you good at, what records do you have and so on. In this way, even if you are questioned later, the examiner will not blame you for exaggerating the facts and being mysterious, because you have left room and mastered the initiative before.

One of the main contents of civil service work is administrative management, but from your resume, you have never been engaged in relevant management work, that is, you lack management experience. In this case, do you think you are qualified for the civil service?

Analysis of "no gold is perfect, no one is perfect", everyone has his strengths and some shortcomings. Candidates' weaknesses are often touched in interviews. After the examiner touches his weakness, he will feel a little embarrassed, his expression is unnatural, and even his emotions are complicated, which will affect the emotions in the whole interview.

Examiners' questions touch on candidates' weaknesses, and there are generally two situations: first, weaknesses learned from candidates' resumes or other materials; Second, the question inadvertently touched the candidate's soft spot. However, whether intentionally or unintentionally, the examiner's purpose is not to seize the weakness of the candidates and make you unable to step down, but to observe the candidates' ability to cope with their own unfavorable situation, and then evaluate their personality quality. So, when the problem touches your weakness, don't lose heart, let alone make a wild guess. The wise thing to do is to dare to face up to your own shortcomings first and keep calm. When answering questions, you should give full play to your own advantages and try to overcome your own shortcomings. For example, some candidates are often uneasy because their written test scores are not outstanding enough or their academic performance is average during school. Therefore, they are most afraid that the examiner will ask questions such as "Your academic performance is not high during school" or "Your written test performance is not outstanding enough". Once asked such a question, they are speechless, unable to tell why for a long time, and very passive. Some candidates, after being asked such questions, casually find objective reasons, such as the poor quality of school education, teachers' inattention in teaching, too many extracurricular activities, too biased written test questions, etc., and shift the responsibility to others. The correct answer should be an honest and clear statement about my poor academic performance and unsatisfactory written test results at school, and a brief explanation of the reasons for this situation. This will make the examiner feel the honesty of your answer and objectively analyze the reasons for your deficiency. In this way, you can change your disadvantages and get praise. If you are hired, your honesty can also reassure the leaders.

Example 12 which major did you study? Are there any research results in this field? Have you published any related papers?

To analyze the current government staff, it is generally necessary to have certain research ability and writing level, so the examiner often asks the applicant's academic papers and works during the interview to examine your knowledge and accomplishment in analyzing and solving problems.

When answering this question, you must not think that this is a good opportunity to show off yourself, so you will recite the content of the article fluently and tirelessly, from the big point to the small point, as if you were giving a lecture, which is what the examiner is most bored with. The interview time is limited, and your endless discussion on this issue will inevitably affect the interview. To be sure, the examiner will stop you before you finish nagging. Besides, what you said may be far from the real work. The examiner may not understand something and think you are showing off in front of him. What's more, there are many examiners with profound academic attainments. It's really not good for you to "teach theory class" in front of him. If you don't get it, it will make you laugh, which is not good for you. Therefore, whether your professional knowledge is profound or not, and whether your paper is influential or not, remember not to exaggerate. When answering such questions, we can generally explain them from the following aspects: the purpose of the topic, the research outline, the results obtained and the evaluation of the results. When answering, the language should be as simple and clear as possible, and the evaluation of the results should not be too much. Especially for highly professional papers, you only need to explain the main points of the paper, the problems to be solved and the completion situation. In this way, the examiner will think that you have the research ability, can grasp the essence of the problem, and explain things succinctly and clearly.

Example 13 talk about your attitude towards life.

Analysis of a candidate's answer is this: "My outlook on life is basically optimistic struggle, which directly affects my attitude towards life." I pay more attention to spiritual life, such as: healthy activities, cooperative work partners, like-minded friends, warm and harmonious family life, etc. In contrast, I don't care much about the requirements of material life. Sometimes I even think that a bowl of delicious beef noodles is more enjoyable than a banquet, and lying on the green space is more comfortable than staying in an air-conditioned room. "I believe that every candidate has his own attitude towards life. It may be difficult to distinguish between various attitudes towards life, but when answering this question in the interview, the applicant should consider the degree of fit between his attitude towards life and the position he is applying for, grasp the discretion and express it properly.

Do you have any hobbies? What do you like to do during your break? )

When the examiner asks the candidates about their hobbies, he doesn't want to chat with them. Although many candidates understand this, what is the intention of the examiner to ask?

The evaluation of hobbies is complex and uncertain. Possible situations are:

(1) Examine the integrity of the examinee's personality structure and the richness and stability of life through hobbies. If the candidate has no hobbies and his spare time is monotonous, then the candidate's personality structure may be defective. On the contrary, a person who has a colorful spare time will get great pleasure and a sense of accomplishment from life, and his life will be highly stable, thus playing an active and effective role in supporting his work, and the fatigue, tension and pressure arising from his work can also be adjusted and alleviated in his spare time.

(2) Some examiners believe that candidates who love learning in their hobbies will certainly be able to study in their own jobs, and their work will be more intense and in-depth.

(3) Some candidates' hobbies coincide with those of an examiner. For example, a candidate said that he likes playing table tennis and won the second place in the table tennis event of the city university sports meeting. It happens that the examiner also loves to play table tennis, but he is suffering from the fact that the unit has no opponent and it is boring to play. At this time, does the candidate's hobby become a "key"?

(4) Candidates who have one or two hobbies will leave a special respect impression on the examiner. The more outstanding the results, the deeper the impression. Sometimes the examiner will even consider recruiting such candidates specially, so that the unit can become an instant hit in related activities and competitions and improve its comprehensive strength.

(5) Examiners understand the candidates' sports hobbies, not looking for "fans" but understanding the candidates' work energy, vitality and physical health from the side.

The last thing candidates should pay attention to is: don't dig traps for yourself. If the examiner concludes from your account that your hobby will interfere with your work, dig a trap for yourself. Some candidates proudly claim that they like to play golf and join a club and train for at least 30 hours a week. For such candidates, the examiner may recommend them to become professional golfers. In addition, the examinee's "unsafe hobbies" will also make the examiner deny the examinee without hesitation, such as skydiving, rafting, cave exploration and other hobbies.

Fourth, self-test

1. Please take 3 minutes to briefly introduce your current study and life.

2. What do you think of your future career goals? What preparations have you made for this? What conditions have been met or what achievements have been made? Please say it briefly.

I know from your application form that you entered ×× (high school) and graduated in ××. Please describe the situation described in the application form in detail, and briefly explain your high school stage in detail, especially those events that have an impact on your career.

What kind of school do you think your school is (big or small if necessary, in the country or in the city)? On the whole, how was your high school life?

5. What courses have you studied (general, technical or university elective courses)?

6. What activities did you take part in at school?

7. What's your academic record? Where are you in the class? How are your study habits?

8. Who or what has influenced your career choice?

9. What position did you hold? What awards have you won? What honor have you won? What achievements have you made?

10. What social work did you do in high school? How did you spend your holiday?

1 1. What are your career considerations after graduating from high school?

12. I noticed that from ×× to ××, you entered ×× schools and got a degree of ××. Why did you choose this school?

13. Can you tell me something that affects your college career?

14. Generally speaking, how is your college life?

15. Why did you choose this major?

16. What's your major? What courses have you taken? Why do you choose these courses?

17. What school group do you join? As a general member, a leader or something else? Why did you join these groups? What did you get?

18. Do you have any work experience in the university? If yes, what is the job? Is it during school or during vacation? How long do you work every week? How do you feel about this?

19. What are the factors that affect your career choice?

20. What are your career considerations after graduation?

2 1. What courses do you like best in college? Why? How's the grade?

22. What kind of work have you done?

If you have been engaged in other jobs related to civil servants, you can talk about them in detail and learn some useful experiences from them. )

23. What was your first job after graduating from college?

24. What position did you hold in your previous company?

25. What do you think is your proudest achievement in your previous company?

Apart from a brief list of achievements, can you tell me a little more about how these achievements were achieved? But in the narrative, you can't just mention your own contribution, but the help of colleagues and the support of leaders should be omitted)

26. What difficulties did you encounter in your previous company? How do you handle and deal with it?

If you handled the problem improperly at that time, you can add what you would do if you encountered similar problems now. When talking about what difficulties you have encountered, try to talk about the difficulties you have encountered in business, and other difficulties are involved as little as possible or not)

27. Please talk about promotion and salary changes.

28. What are your expectations for your job?

You should mainly talk about the opportunities that your expected job will bring you to develop your talents, not the salary, salary, etc. )

29. What are your job responsibilities?

We all make mistakes. Can you talk about the mistakes and failures we made in our work?

Just give one or two examples of mistakes and failures, not too many. Try to list some things that gained a lot afterwards, and talk about how you made up for it afterwards and what lessons you learned from it.

3 1. Every job has good and bad aspects. What do you think was lovely and valuable about your old job?

32. What interests you least about your job?

33. To what extent do you think fate-luck and misfortune beyond your control-has affected your work record and performance?

(If the work record and performance are unfortunately affected, answer truthfully, never attribute the unsuccessful work to objective reasons, but also objectively analyze subjective reasons; If luck brings success at work, don't minimize the influence of external reasons.

34. What prompted you to leave your old job?

When explaining the reasons, don't overemphasize some material conditions, such as low salary and poor housing conditions, but emphasize some work-related reasons, such as I don't think I can give full play to my advantages in my original unit.

35. What's it like to work for a superior? What are his (her) strengths and weaknesses?

36. Try to guess what your supervisor thinks of your strengths and weaknesses and your overall performance.

37. What sports do you like? Can you dance?

38. How do you spend your leisure time?

39. Do you often take part in physical exercise?

40. What books do you like to read?

4 1. What's your favorite course?

42. What's your specialty?

43. Do you think your personality should be introverted or extroverted?

44. Do you hate or like trivial jobs?

45. Which of the following two scenes do you prefer: galloping horses and calm lake water?

46. Do you like to meet some new things?