Talking about the importance and particularity of office work, when we enter the workplace, we will find that each company will set up several departments, some of which have independent offices, and the work content of these offices is very important. Let me share the importance and particularity of office work!
On the Importance and Particularity of Office Work 1 I. Introduction
Office, an ordinary department, is also a special department, which is responsible for the task of connecting the preceding with the following, is a bridge between leaders and grass-roots units, and a link for coordination among departments. Practice shows that whether the opinions of leaders can be effectively implemented, whether the logistics of the unit is sufficient, and whether the cultural work of employees is carried out vividly … all these depend on the quality of office work. Therefore, the responsibility of the office director is particularly important. As an office worker, it is an essential part to give full play to the functions of the office. The author talks about a little superficial understanding according to his own work practice.
The particularity and importance of office work are mainly reflected in its posts, responsibilities and requirements.
Second, the special and important position.
The office is a bridge between leaders and other departments, the center to keep the goals and tasks running normally, and the link to do a good job of coordination. For the director of the office, the strength of his professional ability, his ability to handle affairs and his command arrangement will directly affect the coordination and unity among various departments of the unit.
Third, special and important responsibilities.
As the director of the office, the first thing you need to know is your job responsibilities. The responsibilities of the office director mainly include the following aspects:
(1) Be familiar with the Party's principles and policies and be a good advisor and assistant to the leaders. (2) Summarize the tasks of each department and put forward suggestions on leadership activities in time. (3) Coordinate the relationship between companies. (4) Presided over the office work, divided the work of each post, formulated the work responsibilities and standards, and urged the staff in this room to complete the tasks within their responsibilities. (5) Review and approve letters, calls and letters, and draft them in the name of the unit. (6) The drafting unit's half-year and annual work plans, summaries and speeches. (7) Supervise the use of the seal of the unit. (8) Organize staff meeting, annual work summary appraisal and commendation meeting. (9) Receive and arrange the guests of this unit. (10) Accept other tasks assigned by superiors and put forward suggestions for decomposition and implementation. (1 1) company file management. (12) coordinate and close the working relationship between departments. (13) Office meeting and preparatory work meeting. (14) Prepare the unit development plan, annual plan and office supplies supply plan.
The above points can be summarized into four functions: employee consultation, undertaking, management and coordination, among which (1) (2) and (3) are employee consultation functions. Most of the staff functions of the director of the office revolve around leading decision-making. Mainly manifested in: first, in the decision-making process, it plays the role of a staff officer, helping leaders fully understand the situation of their own units and determine the direction, focus, scope and degree of work. Secondly, in the decision-making process, it plays the role of a staff officer, helping leaders to keep abreast of work progress, assess the situation and strengthen control. Finally, after the decision-making implementation process is over, it will play the role of a staff officer to help leaders correctly sum up experience and carry out new decision-making activities.
Point (4)(5)(6)(7)(8)(9)( 10) belongs to the undertaking function. The undertaking function of the office director comes from three aspects. One is from the higher authorities. Mainly refers to the matters delivered by the superior leadership department, such as work research, information feedback, work summary, etc. It needs to be taken seriously and completed on schedule. The second is from the leadership. The director of the office should lead the staff to carry out the decision of the leading group to the letter. Responsible for the leadership, organization, command and management in the work, and is the first responsible person. Third, from the perspective of all departments of the unit, employees of the unit need to handle related matters or make suggestions to the station, and should contact the office first according to the degree, which requires the office director to deal with it according to the actual situation. In short, the director of the office should be highly responsible for the matters he is responsible for and carefully supervise them. Meticulous, to the end, to the end.
The first one (1 1) belongs to the management function. The management function is mainly aimed at the interior of the office, which is embodied in the following three aspects: First, document management. Although there are not many documents in the station, it is essential to write, proofread, print, register, file and file around the processing and storage of official documents. The director of the office is responsible for unified leadership, unified organization and arrangement of paperwork, supervision and inspection, quality control, and prevention of misplacing and formalism. The second is transaction management. As a transactional office, the director of the office, as the head of this institution, should say that everything should be handled carefully. Such as meeting arrangement, leadership car, external reception, office equipment and providing living services for employees. Make the office truly become the hub of the station work.
The point (11) (12) (13) (14) belongs to the coordination function. The director of the office performs the coordination function, mainly focusing on vertical coordination, horizontal coordination and internal coordination. The so-called vertical coordination refers to the harmonious flow of the relationship between the superior and the subordinate, the superior orders the subordinate, the subordinate understands the situation, and the superior and the subordinate cooperate closely and keep pace with each other. The so-called horizontal coordination refers to undertaking task allocation, task supervision and the harmonious coordination of various departments.
The four functional departments should not only stay in words and theories, but also put them into practice. Details are as follows:
To be a good staff officer, we should be resourceful, accurate and thoughtful, to the point, to have ideas, to make a big decision and to be a big staff officer. At the same time, it is necessary to straighten the position so that the staff can be in place without being offside. The office bears the important responsibility of connecting the preceding and coordinating all aspects. As the director of the office, we should coordinate high and low, left and right, inside and outside, do a good job in coordination, pay attention to the art of coordination, pay attention to coordination methods, be principled and sensitive. In terms of coordination, the attitude should be modest, the tasks should be meticulous, the superiors should help the subordinates, and the left and right sides should cooperate, so as to help without adding chaos, solve problems without increasing worries, and do things without delaying work.
Adhering to the post responsibility system and strengthening post target management are the basis of management work, and coordinating target assessment and supervision and inspection is the key. It is fundamental to standardize the assessment system and strictly follow the target assessment.
It is an important duty of the office to guide the decision-making and carry out the task, and it is also an important obligation of the office director. It is an important link and effective method to promote the implementation by coiling the core tasks and doing a good job of supervision. Doing a good job of implementation means "don't let go if you are not sure, don't let go if you are sure." After the implementation, protect the guiding authority and ensure the smooth implementation of government decrees.
Fourth, the particularity of job requirements.
Special positions require a variety of qualities and abilities. If you want to do a good job in the office, you must achieve "three hearts" and "four diligence". "Three hearts" means enthusiasm, sincerity and meditation, and "four diligence" means brain diligence, oral diligence, hand diligence and leg diligence.
To be diligent in thinking is to be diligent in thinking about how our work can adapt to the development of the situation and the characteristics of the times, how to be more targeted and effective, how to implement Theory of Three Represents in our work, and how to serve the center of economic construction. How can we stick to reality, life and employees? All these problems are something that we have to constantly consider.
Diligence includes two aspects: on the one hand, we should ask for instructions and report more, and get instructions, support and help from leaders in time; On the other hand, we should do more publicity work. Promote advanced management experience and touching stories of employees.
Diligence means writing articles diligently, which is a basic skill of the office director. Written articles, especially research articles, should be knowledgeable, conceptual, knowledgeable and analytical, and suggestions should be practical and operable. Work summary, situation report, research articles, leadership speeches, typical experiences, etc. They are all diligent in writing by hand and can't be lazy.
If you are diligent in your legs, you should separate your legs and take pains to run up and down. Running up means running to the superior, that is, asking for instructions, reporting work and asking for opinions. Running down is to do a good job of investigation and research among employees, understand the situation, develop models, sum up experience and master first-hand materials, thus providing help for the work.
Enthusiasm means having a warm heart, enthusiastic service, self-study and voluntary service, and serving wholeheartedly. To be an office director is not to cope with errands, to be perfunctory, or to become a monk every day, but to be serious and responsible, to be proactive, and to do every job well with strong interest, high enthusiasm and responsible spirit.
Sincerity means having a sincere heart, doing things sincerely and truly, not cheating, not slacking off and not being complacent. On the one hand, when we reflect the situation and provide information, we should be realistic, true and reliable. One is one, and the other is two, so we can't estimate it blindly. We should take it for granted, be precise, be specious and not delay our work.
Patience means not being afraid of trouble, suffering, modesty and prudence, and being neither arrogant nor impetuous. The work of the office is not only aimed at a certain department or a few people, but at all the staff, and it is inevitable that there will be a phenomenon that it is difficult to adjust. Therefore, in the face of trouble, we should be patient and handle every detail carefully.
Talking about the importance and particularity of office work. The important duty of the comprehensive office is to coordinate the relationship between departments. For the work of the superior, the comprehensive office needs to know the situation in time, put forward the countermeasures to the problems, and assist the leaders to complete the work, which requires the comprehensive office to have strong work efficiency. With the progress and development of public institutions, the traditional comprehensive office management model has gradually exposed some problems, such as backward management concept, imperfect system and overstaffed personnel, which are not suitable for the development of the new era and the requirements of the institutions' own progress. In this regard, the general office should abandon the traditional management concept and adopt different management policies for different periods, with the first goal of improving work efficiency and quality. In order to achieve this goal, it is necessary to aim at the staff of the comprehensive office, so that they can be more proactive in their work and finish their work in the shortest time.
First, learn from other people's management ideas.
In today's rapidly changing times, if any person or unit can't learn new knowledge in time, it will eventually be eliminated by the times, and so will the comprehensive office management of public institutions. The times are progressing and institutions are developing. If the management mode of the comprehensive office remains unchanged, it will inevitably affect the normal development of public institutions. Therefore, in the new era, in order to do a good job in the management of the comprehensive office, we first need its innovative management concept and learn from the management experience of advanced units in management methods. For some management methods that are obviously not in line with the development of the times, the general office needs to abandon them in time to avoid the negative impact of wrong management methods on institutions. The concepts of innovation and change management are aimed at people. A new management concept needs to combine the needs of employees and institutions first, and then it can attract and stimulate the enthusiasm of employees. When employees are enthusiastic about their work, the working atmosphere of the whole organization will also be improved. Imagine working in such an environment, the enthusiasm of employees will naturally increase, which will help improve the efficiency of their management and promote the better development of the organization.
Second, improve the rules and regulations of the comprehensive office.
Any management work needs to be combined with reasonable rules and regulations. In order to improve the management efficiency of the comprehensive office of public institutions, it is necessary to formulate and improve various rules and regulations internally. The establishment of the rules and regulations of traditional institutions restricts and controls the behavior of employees, that is, in terms of rules and regulations, institutions always stipulate what employees can and cannot do, and some of these rules and regulations can not fully adapt to the current social development, and some even limit the creativity of employees, so this is not conducive to the innovation of integrated office management. First of all, comprehensive office rules and regulations need to clarify the responsibilities of each job. Let every employee clearly understand their own post work, of course, this also requires the cooperation of employees in different positions. Only when employees can understand the importance of cooperation and rely on the strength of others in their work can the overall office efficiency be improved. Second, the improvement of working procedures. In other words, the job content of employees in different positions is different. Perfecting working procedures is to deepen employees' understanding of their own work content, which not only allows employees to work according to regulations, but also optimizes processes and improves work efficiency. Finally, it is to establish an appropriate reward and punishment system. The establishment of rules and regulations can not only restrain employees' behavior, but also take punishment measures when employees make mistakes. In fact, when employees actively participate in the work and successfully complete the tasks assigned by their superiors, the organization also needs to give certain rewards to encourage employees, guide employees to actively innovate, and make employees work harder in the future to make their own contributions to the development of the organization.
Third, enhance the service awareness of employees.
For institutions, the main function of the comprehensive office is to coordinate the relationship between departments. When there is a conflict between the two departments due to work, it will be resolved as a third party. It can be said that the current comprehensive office is a service department, and its purpose is to stabilize the internal relations of public institutions, thus promoting the better development and progress of public institutions. In order to play the role of comprehensive office services, it is necessary to enhance the service awareness of employees. For example, institutions can carry out some special training for the staff of the comprehensive office. The main content of the training is the purpose of the establishment of the comprehensive office and its role in institutional development. Through training employees, let them understand the value of their work. When they realize the importance of their work, they will perform their duties and serve the organization according to the rules and regulations. In addition, we should learn from the advanced management experience of other institutions, innovate the management mode of the comprehensive office, and enhance the service consciousness of employees. Only by improving employees' service consciousness can they be more actively involved in their work and unify their own development with the development of the unit.
Four. conclusion
Generally speaking, the comprehensive office has played an irreplaceable role in the development of public institutions. It not only needs to coordinate the relationship between departments, but also needs to assist the superior leaders to complete the work. With the development of the times and social progress, the traditional management mode of comprehensive office can no longer meet the needs of the development of current institutions. Therefore, it is necessary to innovate and change the management of the comprehensive office, realize the value of the comprehensive office and make contributions to the development of public institutions.