This is because the object of nursing service is patients. Due to long-term overwork and "three shifts", irregular life and increasing medical disputes, nurses are prone to job burnout under the dual effects of physical pressure and mental pressure. According to the investigation of doctor-patient relationship, about 52.4% of medical staff in China are in a state of job burnout, of which about 3. 1% are in a state of high burnout, especially in the third-class first-class hospitals, and about 62.6% are in a state of moderate burnout.

Behavioral burnout is manifested in the attitude and emotional indifference towards patients, even treating patients as inanimate objects, less social activities, avoiding group activities, refusing to cooperate with others, completely losing enthusiasm for work, becoming mechanized and inefficient in work, lacking patience with clients, having a bad attitude, and reducing personal accomplishment and self-evaluation. Psychological burnout is manifested as boredom with nursing work, depression, irritability, easy to take it out on others, full of negative emotions such as pessimism, indifference and numbness, indifference to people and things around, distrust, doubt and criticism of others.

The incidence of job burnout in urban secondary hospitals is about 54.7%, and the incidence of job burnout in primary hospitals is the lowest. Nursing work is a kind of work with strong professional particularity. Physical burnout is mainly manifested in serious disorder of biological clock, decreased stress ability, decreased body resistance, long-term fatigue, insomnia, headache, decreased memory, inattention, loss of appetite, gastrointestinal dysfunction and so on.