1, emotional communication
The management communication of emotional content is an extremely basic, basic but very important communication that the author spends a lot of time in actual management. Human beings are animals with self-feelings, emotions, interests, hobbies, preferences and habits, and are the intellectual resources in the hands of enterprise managers. Marx once regarded it as a variable cost with great flexibility in output efficiency and benefit. Modern human resource management science regards it as the decisive factor of enterprise's comprehensive competitiveness and core competitiveness, and even puts people at a height higher than the first element of information and knowledge. Because the productivity of any resource such as information, knowledge and technology depends on people's effective work. However, people are not always rational at work because they have emotions, feelings and personal limitations and preferences. Therefore, it is an important task in management and management communication to understand, channel and adjust people's emotions.
A famous American management scientist once said that there should never be fear in an organization, talking about emotional and sensory communication in enterprise management. In an enterprise, people will have some negative and destructive emotions and feelings for various reasons such as themselves, the outside world and the inside of the enterprise. Bad emotions and feelings will interfere with the normal enthusiasm and productivity of employees. And good and excellent emotions and emotions, such as trust, pleasure and other positive feelings and emotions, help to give full play to the maximum potential of employees. So as to indirectly improve and improve its production efficiency and benefit. Both Napoleon Hill's Complete Book of Success and Carnegie's Complete Book of Human Weaknesses require everyone in an enterprise to learn to communicate with their own emotions and feelings, encourage themselves to cultivate positive attitudes and feelings, and eliminate and resolve negative emotions and feelings, so as to keep themselves in a good state and help them miraculously increase their work performance.
In business management communication, extending a friendly smile to colleagues, gently hugging or patting their close colleagues on the shoulder, and so on, are all emotional exchanges. Obviously, in order to create and maintain a good interpersonal working environment, and to generally improve the work enthusiasm and performance of employees in enterprises, emotional communication is a very basic, daily and important basic management communication work in enterprises. On the surface, emotional communication seems to have nothing to do with the functions and objectives of enterprise management, but practice shows that the power of emotional management communication is so great that employees and managers should learn emotional communication skills first. Without this skill, you won't be a qualified employee or manager.
2. Communication of operational business information
In enterprise management communication, besides emotional communication, there is also a basic, frequent and important management communication at the business or work level, that is, communication between people about how they work, how they should work and how they are doing at present. I call it operational business information communication. Communication of operational business information is actually a very good job that happens all the time in enterprise management. The daily operation of an enterprise depends on it to maintain normally and effectively. This kind of management communication can be divided into three categories according to its content: work instructions, work opinions and work suggestions.
The boss must clearly give work instructions to his subordinates. Without clear work instructions, subordinates will be confused and confused, and their work will be chaotic, which will waste resources and reduce output. Employees at all levels of the enterprise are not without opinions and ideas about the work instructions they accept. Especially in the process of executing work instructions, there may be new problems that need to be reflected upwards, or the implementation of the work may be reported upwards as required. All these opinions, ideas, progress reports and reflections on problems constitute the second category of operational business information communication: work opinion communication. Employees at all levels in an enterprise often have their own independent business thinking when executing work instructions. They can often form their own unique and even creative new ideas and rationalization suggestions for their own and others' work, even the local and global work of the enterprise, according to their own practice, observation and thinking. This constitutes the third category of operational business information communication: work suggestion communication.
In modern enterprise management, there are more and more knowledge workers and knowledge content in the process of enterprise production, operation and management, and the organizational structure of enterprises is more and more flat, and decision-making authorization follows the organizational structure. & gt
Question 2: What does the working mechanism include? There are four main management objects of enterprise management system: people, money, things and information. The latter three need people to manage and operate, and people are the main body of behavior. Therefore, human resource management is the core of enterprise management, and the strategic role of human resource management is very prominent.
Return (remittance) mechanism
1. When the superior issues a work task, the receiver of the task must urge the relevant staff to cooperate and finish it within the time specified by the company or the expected time set by the receiver. In the process of work, you can ask for instructions and report in real time, and you must report the completion of the work within the specified time. If it is not completed, the reason and the next work plan must be explained.
2. The superior is responsible for supervising the implementation and coordinating various resources to help the subordinate complete the task.
3. Subordinates can immediately report any problems beyond their authority and ability to their superiors for help.
Form a complete circular communication mechanism through "issuing → receiving →→ returning". In order to enhance execution, so as to achieve the goal of pursuing higher work efficiency.
operating duty
1. It is particularly important to archive customer data of business and procurement. Archived customer data should not only reflect the basic information of customers, but also reflect the transaction situation, follow-up, birthday, personality, hobbies and values of target customers and clinched customers. Conditional, it must also reflect the composition of its customers' family members and the above contents (no hard indicators are required).
2. The data sheet of visiting customers should reflect the visiting route, starting and ending time, place, the brief content of this conversation, the theme and time of the next visit, the expected goal, etc.
3. The purpose is that the company can supervise the blind spots caused by the flexibility of the work content and working hours of the above two departments in real time, especially the tracking of the blind spots that are easy for the work supervisors to enter after going out to the field. At the same time, there are no measures to prevent the relevant customer contacts from leaving. This form can provide some information for subsequent employees, which is convenient for tracking and tracing, and shorten the introduction period of new employees and former employees corresponding to customers.
Summary system
1. Company employees make a summary once a week, covering the highlights and shortcomings of last week's work.
2. Work highlights sharing and lack of improvement.
3. Arrangement of work plan for next week.
4. The summary report should be examined and approved step by step, and submitted to the Administration Department for safekeeping.
conference system
Add short meetings, such as morning meetings and luncheons.
1. The total time of the morning meeting shall not exceed half an hour. Company director-level morning meeting 10- 15 minutes, department morning meeting 10- 15 minutes. The main content is to summarize yesterday's work and make clear today's work content and plan.
2. The luncheon is organized by various departments. The main content is to brainstorm and discuss the problems currently encountered by departments and staff to find the best solution; The sharing of successful experience will promote the overall improvement of the working ability of department team members.
Development goals
1. The company's unclear goals indirectly make employees lose their motivation and work simply for work. Clarify the company's goals and let employees know the purpose and significance of their work. Through the encouragement of vision and goals, the company's goals can be realized, and then the employees' own goals and sense of accomplishment can be realized.
2. At work, let employees participate in the formulation of short-term and medium-term goals in the company's annual plan as much as possible. Let them have a sense of identity for their own goals and the right to participate in the company's decision-making.
Promote and develop
1. The company establishes its own talent reserve system and talent echelon. When there are job vacancies and new positions, give priority to the employees of the company, publish internal recruitment, and implement the practice of competitive recruitment.
2. The main competitive projects of management positions at all levels are:
2. 1 Do competitors have the ability to make overall plans besides their professional expertise?
2.2 The company needs professional experts and sales stars. But in positions above the supervisor level
The company pays more attention to the morality, morality and intelligence of its competitors. Companies need promoters who can create more sales (purchasing) stars to undertake management responsibilities.
2.3 For successful candidates, the company will focus on the training and assessment in the above aspects within 1 to 3 months. In the competent department, due to the efforts of the new supervisor, more than 60% of the employees' performance has been improved, so they can be considered as regular employees, and their salary and benefits will remain unchanged until they become regular employees.
2.4 The person who competes for the post must meet a prerequisite: to train a successor in the department or company to take over the work of competitors.
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Question 3: How to establish an effective communication mechanism for managers must first realize the importance of communication. Communication is the high realm of management, and many business management problems are mostly caused by poor communication. Good communication can make interpersonal relationships harmonious, accomplish tasks smoothly and achieve performance goals. Poor communication will lead to poor productivity, poor quality, poor service and increase costs. Establish a benign communication mechanism within the company. The realization of communication depends on a good mechanism: first, through formal communication channels, such as monthly meetings, weekly meetings and symposiums. The second is through informal communication channels. Such as e-mail, weekend trips, small parties, etc. No matter what form of communication, as long as employees speak and say what they want to say. Wang is always the boss of a listed company in Shenzhen. He is very good at communicating with employees. Although the company's marketing network is all over the country and its business team is huge, no matter how busy Mr. Wang is, he will take time out of his busy schedule to personally call or write to employees. Therefore, even ordinary salesmen in the distance will feel close to the company. The company receives suggestions from front-line employees all over the country every month, and those who adopt these suggestions will be rewarded. Please consult for details about how to make suggestions. As long as we keep good communication with employees, let employees participate in it, and form a bottom-up rather than top-down operating mechanism within the enterprise, we can realize real management. In short, let employees regard work as a happy thing and achieve the greatest success.
Question 4: short answer, what are the administrative communication mechanisms in China and what are the main contents of the personnel system reform in public institutions? 1, reform the employment system. Through the establishment and implementation of the employment contract system, professional and technical personnel post appointment system, management staff system and workers post (grade) employment system, we will gradually establish a dynamic employment system that conforms to the characteristics of institutions in our city. 2. Improve the post-employment management system. Through the establishment of institutions staff assessment, reward and punishment system, the implementation of professional and technical personnel continuing education and staff training, adhere to the resignation and retirement system, improve the post management of institutions staff. 3. Reform the wage distribution system. By enlivening the wage distribution of public institutions, we will explore the realization form of participation of production factors in distribution, expand the distribution of public institutions from * * *, and gradually establish an independent and flexible distribution incentive mechanism that pays attention to performance, contribution and leans towards outstanding talents and key positions. 4. Establish a triage resettlement system. By encouraging the rational flow of talents, reducing staff and increasing efficiency, diverting laid-off workers, mobilizing the enthusiasm of all kinds of personnel, we will take various ways to properly arrange laid-off workers and create conditions and opportunities for them to play their roles. 5. Establish personnel supervision system. By establishing and improving the personnel management policies and regulations system of public institutions, conducting personnel dispute arbitration, carrying out personnel law enforcement inspection, and strengthening the supervision and management of personnel system reform of public institutions.
Question 5: What does the internal control system include? A: From a macro perspective, it can be divided into two categories: one is the control system of internal accounting, and the other is the control system of internal management, that is, using accounting means and methods to control the financial accounting system, that is, the internal accounting control system uses means and methods other than accounting to control the management system, that is, the internal management control system. Here I just briefly talk about what we often call micro-internal control, which is the internal accounting control system. The following are all handwritten. I can only write it briefly. I want to know all the details of internal control. Look at accounting standards. I'm really not interested in reading that kind of thing with hundreds of pages. To answer your question, the internal accounting control system includes five parts. 1 authorization control 2 division of responsibilities control 3 accounting records control 4 asset release and record use control 5 internal audit control I only listed the big articles, and the specific contents and methods can't be copied in a day or two. There are dozens of pages at the bottom of every big article, and the details still depend on accounting standards. Answer 2: Internal control is required to include at least 18 items, all of which have corresponding application guidelines and support guidelines. Has nothing to do with accounting standards. Answer 3: Vision consultation can be answered from two aspects: 1. What is the internal control system; Second, the methods and countermeasures of internal control system. For more internal control information, please pay attention to the visual official Weibo @ Visual Consulting SHCC. I. What is the internal control system? 1, meaning of internal control system: Definition: Enterprise internal control is based on professional management system, aiming at risk prevention and effective supervision. By establishing a process control system in an all-round way, the key control points are described, and the management norms of production and operation business processes are intuitively expressed in flow form. Enterprise internal control mainly includes the following elements: (1) internal environment. Internal environment is the basis for enterprises to implement internal control, which generally includes governance structure, institutional setup and distribution of powers and responsibilities, internal audit, human resources policy, corporate culture and so on. (2) Risk assessment. Risk assessment refers to the timely identification and systematic analysis of risks related to the realization of internal control objectives in business activities, and the reasonable determination of risk response strategies. (3) control activities. Control activities refer to enterprises taking corresponding control measures according to the results of risk assessment, so as to control risks within an acceptable range. (4) Information and communication. Information and communication refers to the timely and accurate collection and transmission of information related to internal control in order to ensure effective communication between enterprises and the outside world. (5) Internal supervision. Internal supervision refers to the supervision and inspection of the establishment and implementation of internal control, evaluation of the effectiveness of internal control, discovery of internal control defects, and timely improvement. 2. Why should an internal control system be established? The correct application of internal control will help enterprises to improve their business activities, work efficiency and economic benefits. Whether the internal control is sound or not is a key to the success of an enterprise, and its main functions are: unified cooperation: in an enterprise, although there are different business units, it is necessary to fully cooperate and give full play to the role of the whole team in order to achieve business objectives. Based on this guiding ideology, internal control is based on the systems and regulations of accounting, statistics, business, auditing and other departments to achieve the dual purpose of integration and control. Constraint and incentive function: internal control focuses on whether the implementation of various businesses conforms to the enterprise and established norms and standards, so as to make the business activities of the enterprise lively and orderly and achieve the expected results. Therefore, internal control can play a restrictive role in management activities; Strict supervision and assessment can truly reflect work performance, and can stabilize employees' work mood, stimulate their work enthusiasm and potential, thus improving work efficiency. Promotion: Internal control should pay attention to system design and the application of control principles, understand the actual work trends of business departments, give full play to the influence of control in time, foster strengths and avoid weaknesses, and achieve management objectives as scheduled.
Question 6: How to Establish an Effective Communication Mechanism The Decision of the Central Committee on Comprehensively Promoting the Rule of Law (hereinafter referred to as the Decision) deliberated and adopted by the Fourth Plenary Session of the 18th CPC Central Committee pointed out that all levels must work under the leadership of the Party and on the track of the rule of law, and speed up the construction of a government ruled by law with scientific functions, statutory powers and responsibilities, strict law enforcement, openness and fairness, honesty and efficiency, and law-abiding for the whole people. Taking the opportunity of studying and implementing the spirit of the Fourth Plenary Session of the 18th CPC Central Committee is not only an objective requirement to comprehensively promote the rule of law and build a China ruled by law, but also a realistic need to improve the self-construction and management level of * *. First, fully perform the functions of * * * according to law. Administration according to law is the core of rule of law construction and the lifeline of work. The "Decision" pointed out that * * * at all levels should fully perform their functions according to law, promote the legalization of institutions, functions, authorities, procedures and responsibilities, and further implement the * * * power list system. The essence of administration according to law is that the functions and powers are legal, and the functions of * * * are clearly defined in legal form. To fully perform the functions of * * * in accordance with the law, we must improve the administrative system according to law, insist on using the system to manage affairs and people, perform our duties in strict accordance with legal authority and procedures, and ensure the effective implementation of laws and administrative regulations; Strengthen the assessment of the implementation of major decisions, the performance of departmental responsibilities, the promotion of key work and the self-construction of * * * *, strengthen administrative accountability, improve the error correction system, and continuously improve the credibility and execution of * * * *; Further implement the power list system, so as to achieve legal authority, clear boundaries, clear subjects and open operation. Second, constantly improve the decision-making mechanism according to law. The "Decision" pointed out that it is necessary to improve the decision-making mechanism according to law, take public participation, expert argumentation, risk assessment, legality review and collective discussion decisions as legal procedures for major administrative decisions, establish a review mechanism for the legality of major decisions within administrative organs, and establish a lifelong accountability system for major decisions. And the accountability mechanism. First, it is necessary to establish a collective decision-making system, improve the administrative decision-making procedure system, improve the decision-making transparency system, establish a major decision-making expert demonstration and risk assessment system, and continuously improve the decision-making ability and level; Second, attach importance to the supervisory role of legal institutions in promoting administration according to law, actively play the role of examination and supervision, actively play the role of legal adviser of staff assistants, actively play the role of examination and supervision of major legal affairs, and provide support for decision-making according to law; The third is to establish a supervision mechanism and improve the accountability mechanism. It is necessary to ensure that all decisions are implemented in accordance with the requirements of responsibilities, standards and deadlines, and to investigate the responsibilities of decisions and decisions that are not implemented as required, give administrative accountability, change work style and improve administrative execution. Third, deepen the reform of the administrative law enforcement system. The Decision points out that it is necessary to deepen the reform of the administrative law enforcement system and improve the linkage mechanism between administrative law enforcement and criminal justice. To deepen the reform of administrative law enforcement system, we should improve the administrative law enforcement system, aiming at establishing an authoritative and efficient administrative law enforcement system with unified powers and responsibilities; Improve administrative law enforcement procedures, formulate specific law enforcement rules, and standardize discretion standards and operating procedures; Adhere to strict and standardized fair and civilized law enforcement, punish all kinds of illegal acts according to law, strengthen law enforcement in key areas that are related to the vital interests of the masses, establish and improve the benchmark system of administrative discretion, and fully implement the responsibility system for administrative law enforcement; Take strengthening the legal supervision function of procuratorial organs as the path, promote the construction of the linkage mechanism between administrative law enforcement and criminal justice, and ensure that administrative law enforcement organs strictly enforce the law; Strict administrative law enforcement personnel management system, gradually implement the performance appraisal system of administrative law enforcement, and scientifically and reasonably design the evaluation index system. Fourth, strengthen the restriction and supervision of administrative power. The "Decision" pointed out that it is necessary to strengthen the restriction and supervision of administrative power and improve the accountability mechanism for error correction. In order to strengthen the restriction and supervision of administrative power, we must strengthen inner-party supervision and improve various supervision measures within the party, including the system of reporting on work and honesty, the system of reporting on major events, the system of personal income declaration, the system of clean government files, and the system of democratic appraisal. Improve the status of power supervision institutions, focus on establishing the core of NPC legal supervision, and highlight the independence of special supervision departments that perform judicial supervision functions, such as discipline inspection and supervision, auditing, and judicial organs; Improve the social supervision mechanism, comprehensively promote the openness of government affairs, and promote the openness of decision-making, implementation, management, service and results; Strengthen the overall efficiency of administrative supervision and build a strict and complete network mechanism of power supervision.
Question 7: What does internal control include? Effective internal control should at least include the following five basic elements: internal environment: internal environment is the general name of various internal factors that affect and restrict the establishment and implementation of internal control in enterprises, and it is the basis for implementing internal control. The internal environment mainly includes governance structure, organizational structure and distribution of rights and responsibilities, corporate culture, human resources policies, internal audit institutions and anti-fraud mechanisms.
Risk assessment: Risk assessment is a process of timely identifying, scientifically analyzing and evaluating all kinds of incorrect factors affecting the realization of internal control objectives of enterprises and taking corresponding measures, which is an important link in implementing internal control. Risk assessment mainly includes goal setting, risk identification, risk analysis and risk response.
Control activities: Control activities are methods and means to ensure the realization of internal control objectives of enterprises according to the results of risk assessment and combined with risk coping strategies, and are specific ways to implement internal control. According to the characteristics and requirements of the specific business and matters of the enterprise, control activities are formulated, which mainly include division of responsibilities control, authorization control, examination and approval control, budget control, property protection control, accounting system control, internal reporting control, economic activity analysis control, performance evaluation and control, information technology control, etc.
Information and communication: Information and communication is a process of collecting all kinds of information related to enterprise management in a timely, accurate and complete manner, and making these information timely transmitted, effectively communicated and correctly applied among relevant levels of enterprises in an appropriate way, which is an important condition for implementing internal control. Information and communication mainly include information collection mechanism and communication mechanism inside and outside the enterprise.
Supervision of control: Supervision and inspection is a process in which an enterprise effectively supervises, inspects and evaluates the soundness and rationality of its internal control, forms a written report and makes corresponding treatment, and is an important guarantee for the implementation of internal control. Supervision and inspection mainly includes continuous supervision and inspection of the overall situation of establishing and implementing internal control, special supervision and inspection of one aspect or several aspects of internal control, submission of corresponding inspection reports, and proposed targeted improvement measures. Self-evaluation of enterprise internal control is an important content of internal control supervision and inspection.
Question 8: What does the project management system include? 1. The project management scope is the management process of controlling the project work content in order to achieve the project objectives. It includes the definition, planning and adjustment of the scope. 2. Project time management is a series of management processes to ensure that the project is finally completed on time. It includes specific activity definition, activity sequencing, time estimation, schedule and time control. Many people introduce GTD time management into it, which greatly improves work efficiency. It is usually managed by four quadrants of Nissin time. 3. Project cost management is a management process to ensure that the actual costs and expenses of completed projects do not exceed the budgeted costs and expenses. Including the allocation of resources, the budget of costs and expenses, and the control of expenses. 4. Project quality management is a series of management processes to ensure that the project meets the quality requirements specified by customers. It includes quality planning, quality control and quality assurance. Supervise the quality through the kanban function of Nissin. 5. Human resource management is a series of management measures to ensure that the ability and enthusiasm of all project stakeholders are fully exerted and used most effectively. Including organizational planning, team building, personnel selection, project team building and a series of work. 6. Project communication management is a series of measures to ensure the reasonable collection and transmission of project information, including communication planning, information transmission and progress report. 7. Project risk management involves all kinds of uncertainties that the project may encounter. It includes risk identification, risk quantification, making countermeasures and risk control. 8. Project procurement management is a series of management measures to obtain the required resources or services from outside the project implementation organization. It includes procurement planning, procurement and requisition, resource selection and management. 9. Project integrated management refers to the comprehensive and integral project management work and process to ensure that all the work of the project can be organically coordinated and cooperated. Including the formulation of project integration plan, the implementation of project integration plan and the overall control of project changes.
Question 9: How to establish an effective communication mechanism for small and medium-sized enterprises is to constantly improve the communication mechanism, so that the internal organization system can deeply understand their respective job responsibilities, business conditions, objectives and missions, existing problems, promotion direction and planning and implementation. Whether the information can be enjoyed, whether the information flow is barrier-free and whether the organizational system is effective.
1. Being good at listening has no cost and no cost. Listening is also the smartest investment. A good listener will gain valuable intellectual wealth. Listening to the different opinions and suggestions of employees will produce new ideas and ideas. Listening to the opinions of people who are in contact with the market will be closer to the market situation. If you listen carefully, you may find the reason and crux of the failure, and you may be suddenly enlightened and find the blind spot of the problem that has been hidden in the past. The active listening of managers will also make employees feel respect and recognition, make communication more equal and enhance the heroic spirit of employees. 2. Informal communication is easier.
Formal communication and informal communication have their own advantages and disadvantages, and informal communication increases the openness of effective communication. Informal communication will reduce a lot of constraints and pressures, and it will be easier for people to speak freely and inspire each other when exchanging information, thus greatly improving the active communication atmosphere and enhancing the enthusiasm of employees.
3. Let communication go deep and equal.
Excellent enterprises not only communicate frequently, but also communicate thoroughly and not become a mere formality. When communicating with employees, managers give employees equal status, let employees feel that they are valued, and let employees express their true feelings and ideas. Eliminate status differences, personal prejudice and empiricism, for example, it is easier to communicate downward and there are obstacles to communicate upward. As a superior, we should realize this and overcome it, and avoid relying on our own experience and command to communicate with others, which will make the communication effect counterproductive.
4. Optimize the internal organization.
The more complex the organization is, the more difficult it is to communicate, and the easier it is to distort, deform and distort information, which will reduce efficiency. Therefore, if the organization is bloated or unreasonable, the responsibilities between departments are unclear, the division of labor is unclear, there are many leaders and overstaffed people, which will seriously affect internal communication.
(1) The organizational structure should be set on the principle of achieving enterprise goals.
(2) All branches should pay attention to coordination.
(3) Conduct a "physical examination" of the organization.
According to the performance and operational efficiency after actual operation, judge and evaluate the rationality of its organizational structure.
5. Improve communication channels and communication systems.
The communication channels can be graded and layered, and the regular communication system within the department should be improved, the communication frequency should be increased, full self-help should be given, and irregular meetings and discussions should be held to improve the subjective initiative of employees.
Make regular and irregular communication plans between departments, discuss and communicate purposefully on specific projects and contents, and establish new communication channels such as e-mail, SMS platform, employee forum and service network, and combine traditional ways such as face-to-face, telephone and letter to let employees communicate best in their own way, thus improving communication effect. Attach importance to employee participation, closely combine the comprehensive conditions of employees, do a good job in employee psychology, and combine employee training to fully mobilize the enthusiasm of employees to achieve good expectations. 6. Improve communication environment and attach importance to information construction.
Only by being honest, putting yourself in the other's shoes and thinking from the other's point of view can we really communicate our thoughts and feelings, receive comprehensive and reliable information and make wise judgments and decisions. If managers really want to establish a close relationship with employees and let them work enthusiastically, they should go out of the office and communicate with employees with sincere wishes to create a good communication atmosphere for employees.
Informatization construction can strengthen internal communication and exchange, improve work efficiency, and help to create a vibrant corporate culture. Network office can strengthen the communication channels among employees, departments, managers and grass-roots employees, save office costs and improve the overall operating efficiency within the enterprise.
The extension of this virtual communication platform makes the organizational culture in the Internet era more real and effective, and embodies the value of corporate culture in the times. 7. Establish communication and feedback mechanism. Complete communication must have a perfect feedback mechanism, pay attention to the reactions and actions after effective communication, collect available feedback information, and make judgments and improvement methods for effective communication. Smooth information feedback can balance top-down communication and bottom-up communication, realize two-way communication mechanism and truly realize the effectiveness of communication.
8. Evaluation, summary and continuous innovation In the process of establishing a long-term communication mechanism, we should regularly summarize the effect of the communication mechanism and improve the shortcomings on the original basis, no >>
Question 10: How to establish a communication mechanism between * * * and the public in order to live a normal life?
The solemnity and dignity of national law