Team managers should motivate team members to communicate from the bottom up. For example, interactive radio and television systems allow subordinates to ask questions and get answers from senior leaders. If it is in a company, a question-and-answer column should be set up in the company's internal publications to encourage all employees to ask their own questions. In addition, while using formal communication channels, informal communication channels can be opened to let leaders go out of the office and exchange information with employees in person. Frank, open and face-to-face communication will make employees feel that leaders understand their needs and concerns and get twice the result with half the effort. In short, effective communication plays a very important role in the operation of the team. Successful team leaders regard communication as a management tool, control and motivate team members through effective communication, and create a good psychological environment for team development. Therefore, team members should unify their thinking, raise awareness, overcome communication barriers, achieve effective communication, and strive for the common development of individuals and teams. How can I have more extensive contact with my classmates? Generally speaking, people with good quality, strong ability or a certain specialty are easy to be loved and respected by others, so in the process of contact with others, we should praise others enthusiastically, sincerely, frankly, friendly, responsible and sincerely (for example, "You are great!") ) "Your suggestion inspired me a lot, thank you!" "I have some shortcomings in this respect, and I will learn from you"). At the same time, under the premise of paying close attention to learning, we should display our talents and show our specialties appropriately, so that students can accept you, trust you and respect you. Only on the basis of knowing, understanding, accepting and respecting others can we win their recognition, understanding, acceptance and respect. Therefore, we can get along with others with empathy, empathy and sincere attitude and behavior, so as to achieve spiritual communication and emotional harmony. Only in this way can we gain the support, encouragement, recognition and affirmation of others; Only in this way can we feel the joy, happiness, happiness and harmonious emotional experience and reflect our own value. Through observation and imitation, you will gradually find that your interpersonal skills will be improved unexpectedly. Many people who have made achievements in their careers are not nerds who just build cars behind closed doors. Most of them have their own hobbies. Hobbies are not only a way of interpersonal communication, but also allow people to explore their potential outside work. For example, physical exercise can not only develop your sports potential, but also cultivate your team spirit. Fully respect each other's inner secrets or privacy; (2) When talking, look at each other; (3) After hearing the secrets of the other party, don't disclose the contents to others; Don't criticize others behind their backs, save face for them. Admit the "true self" and show it to everyone, that is, honestly admit your image in the eyes of others. Psychological research shows that people don't like a person who is perfect in all aspects, but a person who is excellent in all aspects and has some minor shortcomings is the most popular. So you don't have to care too much about your own shortcomings, and you have to have enough confidence in it. (2) Always consider the problem from the perspective of others, often cooperate with others, and share the results with others; Provide opportunities for others to help others achieve their goals in life; When others encounter difficulties and setbacks, lend a helping hand and give help. (3) Open-minded, willing to accept others and accept yourself. When others make achievements, we should seize the opportunity to give praise and congratulations. This kind of praise will bring happiness to the praised person and cause positive emotional reaction. Emotions are contagious, that is, they will also infect people around them and bring happiness to them. "Happiness" will melt the deadlock of interpersonal relationship and make interpersonal relationship harmonious. (4) master communication skills. When communicating with others, you should pay attention to listening. Smile when listening, and it is best not to do anything else, and give appropriate feedback in terms of expressions, gestures, nodding, etc. Especially when the other party has grievances and dissatisfaction to vent, it can better show a person's quality and cultivation level; Pay attention to being subtle, humorous, concise and vivid when expressing ideas. When giving advice and pointing out mistakes to others, we should pay attention to the occasion and use peaceful words so as not to hurt others' self-esteem. When talking with people, you should have your own emotional input, so that you can get more communication and exchanges with people. Don't avoid communication because of some misunderstandings, but take the initiative to communicate with you and participate in your discussions and activities. Only in this way can we better understand ourselves and others, eliminate misunderstandings between them and strengthen mutual understanding and trust. [6] Absorb the advantages of others and be more understanding and tolerant of your own shortcomings. Don't care too much about trivial disputes in life, forget them, forgive them and reconcile them. The so-called "big things are smart, small things are confused", and limited energy is spent on the main things. One is to take time to participate in group activities. This can cultivate our various hobbies, make friends with them, exchange information, exchange ideas and experiences with each other, and achieve the purpose of extensive exchanges and harmonious interpersonal relationships. It is normal for new employees and old colleagues not to understand each other in some aspects because of the different growth environment and times. Moreover, everyone's personality and temper will not be exactly the same. Therefore, even if you are adaptable, you should pay attention to communication with your old colleagues to avoid unnecessary friction and misunderstanding. To sum up, the old colleagues who have a headache generally have the following categories: Symptoms: These people have a habit: all newcomers should be excluded or treated to show their important position on this site. They don't treat you alone, but people prefixed with "new" The right medicine: to treat such people, we should learn from the perseverance of scalpers. These people like to order new people to do this and that, but there is no malice. As long as it is beneficial to the collective and not at the expense of employees, you might as well do it, get familiar with the environment and open your own social circle. If what he says is feasible, try it; If it doesn't make sense, don't haggle with him, just do it according to your own ideas. No one can obliterate work performance. When you gradually integrate into this environment, such people will shift their goals. Symptoms: It's not aimed at newcomers, but the personality and behavior are somewhat different from ordinary people. They may lack enthusiasm, they may not be good at communication, they may be angry, but they are not malicious. The right medicine: to treat such people, we should learn from the resourcefulness of monkeys. To treat such old colleagues, we should first respect each other and never have any preconceived prejudices. More importantly, you should understand his inner world in communication, adopt different communication methods according to his special personality, and be clever, flexible and calm, so as to get good results. If he is moved by your sincerity, maybe he will be a good helper in your career more easily than others. Symptoms: This kind of people are self-righteous and think that they are better than others in everything, so they are arrogant. But once the newcomers have made achievements in their work, they will worry about taking their place and suppressing them. The right medicine: treat them and learn from the elephant's down-to-earth. Elephants walk, one step at a time. If you are attacked by such people, there is no point in arguing with them. You might as well laugh it off, devote yourself to your work, make solid achievements, and explain everything with facts. In fact, leaders also have small plans in their hearts. Whoever has strong ability and great credit will naturally look very close. Communication needs mutual respect, not done by one party, which is also the criterion of any communication and interpersonal relationship. Listen to each other's point of view and think from multiple angles. Love is an act of emotional communication on the premise of preserving one's dignity and personality. True love is an active concern for the life and growth of the person you love. Love has the following qualities: respect, care, understanding, humility, courage, sincerity, self-control and sense of responsibility. This is the true definition of love, not above children. A father should know how to appreciate and praise the advantages and characteristics of his children. We should avoid each other, complain and blame each other, because when we hurt each other, we also hurt ourselves. We can't ignore the inner needs of children, which is very unfavorable to their growth and sometimes even affects their success or failure in life. First, respect your father, because only one person can be respected, and all his ideas, such as his views and values on things, can be respected. Father's rich experience over the years naturally has a better perspective and view on the problem than his son. Only when the son respects his father can the father feel that his son is willing to listen to his ideas, and there will be no stumbling between the two. Second, then, I am sincere and modest, and I can bear to listen to my father. When a person has this attitude towards his elders or others, then the other person is more willing to communicate with you and express his views and opinions, and his father is no exception. First, cut in. You cut in before your father finished speaking. This is an impolite practice. Second, impatience, maybe sometimes your father's words and opinions stimulate you, and you are very emotional immediately, eager to defend something and think that your father's views are wrong. Third, the debate, when the father put forward opinions and suggestions, the sons felt that the times are different now, and I don't agree with your approach or point of view. Fourth, do not talk about things. Sometimes, when we talk about one thing, we turn to another. You can't discuss the real argument, but you really move on to another argument. In the usual discussion, a son may suddenly say, "You boy!" Too casual. After all, you and your father will never be equal. It is necessary to give your father the minimum respect. First, as a father, we should also respect our son, because his son is a completely independent individual, and he belongs to himself, not an accessory of his parents. This is an important point that a father must know. Second, the son is not a man who has fulfilled his unfinished dream for himself. 3. Admit and respect that the son has his own life and ideal, which belongs to him. He has his own views on things and experiences. As a father, he respects his son's uniqueness and uniqueness. Fourth, give yourself this heartfelt love and eternal support for your son. First, don't have the idea of being an old man. Everything is self-centered. Second, you can't always criticize your son's opinions, offer your own opinions, and feel that your own is the truth. This kind of accusation will hurt the real communication and communication between each other. Third, contempt and contempt mean that my son is still a child, and his views are nothing important and nothing. Will hurt each other's desire to communicate. Fourth, blame each other for their mistakes and feel that they are right and that their sons are wrong, and that their sons must listen to their fathers. This will hurt his son's self-esteem and cause his son's resistance and disgust. Fifth, indifference, cold attitude and indifference. If you are indifferent to your children and disappoint them, you will feel that you are not important in your father's heart and don't love yourself. Many studies have found that some teachers' words that are easy to learn and blurt out become "killer" language information, which hinders the effect of teacher-student communication and leads to misunderstandings and conflicts between teachers and students; In order to improve the effect of communication between teachers and students, our team must first analyze teachers' wrong communication language. Psychologists such as Thomas Gordon (1) and Chris Cole (2) have classified wrong or improper communication languages into three categories. According to their classification and the actual situation of teachers in China, the common language errors in teacher-student communication are divided into four categories. Imperative language always tells students that as a student, he (she) should do what he (she) should do and he (she) should do the best. Commanding teachers believe that solutions to problems can be passed on to students through such language, hoping that students will accept them unconditionally. It is also a language that many teachers like to use. Command languages can be divided into four kinds, arranged according to the frequency of teachers' use: for example, sit down! Don't move, it's not your turn to talk now, wait to be forgiven. Stop crying, this is not your home! You leave the classroom! This language makes people feel that students' feelings, needs or problems are not important, and they must obey teachers' feelings and needs, which may cause a fear of teachers' authority. This is a language message sent by the teacher unilaterally, and students' emotions or needs are not respected, so students may have resentment, anger and hostility towards the teacher, such as contradicting, resisting, deliberately testing the teacher's determination and losing his temper. If you don't hand in all your homework this time, I'll punish you for copying books ten times! If you don't change, I will call your parents and ask them to meet me! This language is very similar to commands, except that it tells students what the consequences of disobedience are. This kind of language may make students feel fear and submission, and may also cause hostility among students. Students may sometimes react to this in the opposite way: "Well, whatever you say, I don't care, see what you can do to me!" " More importantly, do what you have just been warned and see if the teacher really keeps his promise. Sometimes teachers really take measures such as calling parents, and students' attitudes generally don't change. They will only be more disgusted, at least they will remain silent in a negative state and will not communicate with teachers and parents. Did you do the homework I told you last night? Do you know how to arrange the time? Let me tell you ... I called you here today to discuss your mistakes in this exam. After I analyzed your test paper, I found that your problem was carelessness. Do you think so? Remember: be careful in the next exam! Ok, I'm done, you can go back! Be sure to remember my words and stop being careless! In fact, students may not fail in the exam because of carelessness, but there may be more reasons. The teacher talked to the student in order to help him find out the reason for his mistakes in the exam and improve his academic performance. But because there is no interaction and communication, the dialogue between them is invalid, and students feel that the teacher is unwilling and really don't understand themselves. Impose on others is actually a subtle underground command, but it can be more subtly hidden in seemingly polite and logical statements, but the speaker's mentality is only one: "You are my student, so you must accept my point of view." Because there is no opportunity for the other party to express their opinions, such a dialogue will go on very quickly, and students will have no time to express their ideas at all, so they will feel deprived of their rights. In the long run, students will feel oppressive, for example, "the teacher always thinks that I can't do it, and there are many shortcomings that I can't change." If I were you, I wouldn't do it like you. When taking an exam, you must do the easy questions first, and then do the difficult ones. This kind of language information is to prove to students that teachers don't trust their problem-solving ability. The consequence is often to make students rely on teachers and weaken their independent judgment and creativity. Too many suggestions also mean that teachers have a sense of self-superiority, which is easy to arouse the resentment of students who pursue independence. Sometimes this kind of language information will make students feel misunderstood and even think, "If you really knew me, you wouldn't give me such a stupid idea." Imperative language is the language that teachers usually use the most. Many teachers think this is the most effective language. Its advantage is that teachers can quickly solve some problems existing in students. Its disadvantage is that it will fail if used too much. Because: ① it is easy to arouse students' disgust. There are often some meanings hidden behind this language: "You are too stupid", "You are too bad", "You have to listen to me", "I am an authority" and so on. This makes students feel disgusted after listening to it, which will lead to rebellious or contradictory emotions. Experienced teachers will find that when a student accepts such a language for a long time, he will become irritable, inferior, or indifferent to similar languages in the future, so that many teachers and parents always complain: "Why do children become more disobedient with more education?" ② It is easy for students to obey, but it is not easy to produce positive behavior. The information it expresses only involves students, not teachers themselves. Because students don't know what effect their actions have on their teachers, they only know that teachers ask him to change some behaviors. In this unilateral communication channel, students will also make incorrect guesses about the teacher unilaterally, such as: "This teacher is eccentric, narrow-minded, bad-tempered, taking it out on us and asking too much of us", and so on. With such a negative attitude, students will not accept the teacher's original good intentions from the positive side. There are three kinds of arrogant language: for example, if you are a junior high school student, you should know what is right! Otherwise, you have to go back to elementary school and the furnace! You should know exactly what posture you must write in. This language expresses a preset position, which makes students feel the inequality between themselves and their teachers. Teachers are using the authority of teachers, which leads to students' defensive psychology towards teachers. When teachers use this language model, they often use these phrases: "You should …" If you follow my advice, you will … ""You must … "and so on. This language is telling students that teachers don't trust your judgment, and you'd better accept what others think is correct. For students with high grades, the language of "should and must" is more likely to cause resistance, which leads them to defend their positions more strongly. For example, I found that when there is trouble in the class, there is always one for you! I knew you couldn't! Because you are too lazy. That's what you like to do! I don't think you can change it forever! This kind of language makes students fall into an "alternative" at once, and it is the easiest for students to have a negative mentality of inferiority or "breaking the jar". Facing the teacher's marking language, students will feel that their self-esteem has been hurt. In order to maintain my image, I will try to hide my thoughts and feelings in front of the teacher in the future, and I am unwilling to open my inner world to the teacher. According to a survey, the teacher who is least respected by students in school is the teacher who often grades students. Therefore, teachers must pay special attention to this. For example, you fight with the teacher just to show off! I don't know what you're thinking yet. Don't play games in front of me! Say a few words of apology and just want to get away with it? Actually, you're afraid that I'll call your father, right? But I must call your father today! In fact, it is not a good thing for teachers to let students know "I know why" and "I can see through you". Because if the teacher's analysis is correct, students will feel embarrassed or angry because they are exposed. And if the teacher's analysis is incorrect, students will be angry because of being falsely accused. They often think that teachers are smart, they think that they can see through the hearts of all students condescendingly like God, and they feel inexplicably good. Arrogant and rude language has obvious derogatory meanings to students in different degrees. They will hurt students' self-esteem and degrade their personality, and clearly express the following meaning: "You are a problem student". You are not good. I don't like you, even hate you. "I have no confidence in you", and so on. If students often hear this language, they may form inferiority complex such as "I am poor", which will do great harm to students' physical and mental development in the long run. Because this language often hurts students' self-esteem, they may also have an anti-attack mentality. At this time, there may be more conflicts between teachers and students. More importantly, arrogant language casts a shadow on the image of teachers, such as rudeness and poor upbringing, which has a negative impact on students and is very unfavorable to their growth.