Section 1 Overview of Logistics Distribution 1
I. Concept and characteristics of allocation 1
Second, the role of distribution and implementation conditions 3
Three. Distribution type 4
Section 2 Chain Operation and Logistics Distribution 8
I. Concept and characteristics of chain operation 8
Second, the advantages of chain operation 10
Three. The role and function of logistics distribution in chain operation 1 1
Section 3 Logistics Distribution Management of Chain Enterprises 12
I. Characteristics and Contents of Logistics Distribution Management of Chain Enterprises 12
Second, the chain enterprise logistics distribution unreasonable manifestations 14
III. Rationalization Measures for Logistics Distribution of Chain Enterprises 15
Chapter 20 Overview
Review thinking problem 2 1
Exercise 2 1 Chapter II Business Process and Organizational Structure of Logistics Distribution Chain Enterprises 22
Learning objective 22
Introduction 22
Section 1 The main modes of logistics distribution of chain enterprises 22
First, the distribution mode of commercial logistics integration 22
Second, the distribution mode of separation of business flow and logistics 23
Three. * * * Same distribution mode 24
The third party logistics distribution of chain enterprises in the second quarter 24
First, the meaning and content of the third party logistics distribution 24
Second, the role and development of third-party logistics distribution 27
Third, the third party logistics distribution service management system 30
In the third quarter, chain enterprise logistics distribution business process 33
I. General process of distribution 33
II. Functional elements of distribution 36
The fourth quarter chain enterprise logistics distribution center organization structure design 38
First, several stages of the development of logistics organizational structure of chain enterprises 38
Second, the form and design principles of enterprise logistics distribution organization 42 pages
Chapter 46 Overview
Review and think about questions 46
Training Question 46 Chapter III Strategic Management of Logistics Distribution of Chain Enterprises 47
Learning objective 47
Introduction 47
The first section of the chain enterprise logistics distribution strategy overview on page 47
I. Concepts and Elements of Logistics Distribution Strategy 47
Second, the characteristics of logistics distribution strategy of chain enterprises 49 pages
Third, the chain enterprise logistics distribution strategy 50 levels
Fourth, the role of chain enterprise logistics distribution strategy 5 1
In the second quarter, chain enterprise logistics distribution environment analysis 53
First, the purpose of analyzing the distribution environment of chain enterprises 53
Second, the chain enterprise distribution environment analysis on page 54
Three, the choice of logistics distribution strategy of chain enterprises 57 pages
In the third quarter, the chain enterprise logistics distribution strategy decision 60
First, the strategic decision of the distribution center
Second, the method of strategic decision of distribution center 6 1
The fourth quarter, the chain enterprise logistics distribution strategy implementation and control 68
First, the implementation of the logistics distribution strategy of chain enterprises
Second, the chain enterprise logistics distribution strategy control 68 pages
Abstract of this chapter 7 1
Review thinking problem 7 1
Practice 7 1 Chapter 4 Logistics Distribution Center of Chain Enterprises 72
Learning objective 72
Introduction 72
The first section the concept and type of chain enterprise logistics distribution center on page 72
First, the concept of distribution center
Second, the chain enterprise logistics distribution center function and role 73
Three, the type of chain enterprise logistics distribution center 75
In the second quarter, the planning and design of chain enterprise logistics distribution center 77
I. General principles of planning and design of distribution centers 77
Second, the distribution center planning and design points 78
Three. Location of distribution center 80
Four. Interior Design of Distribution Center 8 1
In the third quarter, the construction and development of China chain enterprise logistics distribution center on page 83.
First, the problems existing in the development of China chain enterprise logistics distribution center 83
Two, China chain logistics distribution center development ideas on page 84.
Chapter 86 Summary
Review and think about questions 87
Practice 87 Chapter V Operation and Management of Logistics Distribution Center of Chain Enterprises 88
Learning objectives 88
Introduction 87
The first section chain enterprise logistics distribution center operation management on page 88
I. Management of Procurement and Handling Operations 88
Second, warehousing, inventory, order operation management 92
Three, picking, replenishment, delivery operation management 95
Four, delivery, return operation management 97
In the second quarter, the chain enterprise logistics distribution center human resource management 99
First, the characteristics of the logistics and distribution talent market 99
Ii. Recruitment and Employment 10 1
III. Salary System 103
Summary of this chapter 105
Review thinking questions 106
Training topic 106 Chapter VI Logistics Distribution Cost Management of Chain Enterprises 107
Learning objectives 107
Introduction 107
Section 1 Overview of Logistics Cost Management of Chain Enterprises 107
First, the meaning of chain enterprise logistics cost 107
Second, the basic content of chain enterprise logistics cost management 107
Iii. Matters needing attention in logistics cost management 109
Section 2 Logistics Cost Classification of Chain Enterprises 1 1 1
I. Logistics cost classification 1 1 1
Second, the chain enterprise logistics cost accounting method 1 14
Iii. Logistics Cost Analysis 1 15
IV. Steps and key points to improve the current situation of logistics cost analysis 1 18
Section 3 Logistics Cost Control of Chain Enterprises 1 19
First, the premise of logistics cost control 1 19
Second, the principle of logistics cost control 120
III. Logistics Cost Control Mode 122
IV. Contents of Logistics Cost Control 124
Section 4 Activity-Based Costing 127
I. Significance of Activity-based Cost Management 127
Second, the basic principle of activity-based costing 128
Three. Implementation of Activity-Based Costing in Logistics Cost Control of Chain Industry 130
Fourth, the shortcomings of activity-based costing 133
Section 5 Analysis of Quantity, Cost and Profit 135
I. Volume-cost-benefit analysis method 135
Second, the responsibility cost method 136
Three. Target cost method 138
IV. Standard Cost Control Method 138
Summary of this chapter 139
Review thinking questions 139
Training Issues 139 Chapter VII Logistics Distribution Information Management of Chain Enterprises 140
Learning objectives 140
Introduction 140
Section 1 Overview of Logistics Distribution Information of Chain Enterprises 140
I. Contents of Logistics Distribution Information of Chain Enterprises 140
Second, the characteristics of chain enterprise logistics distribution information 142
Iii. Logistics Distribution Information Function of Chain Enterprises 143
Four, chain enterprise logistics distribution information management 143
Section 2 Chain Enterprise Logistics Distribution Information System 146
First, the concept of chain enterprise logistics distribution information system 146
Second, the form of chain enterprise logistics distribution information system 146
Iii. Functions of Logistics Distribution Information System of Chain Enterprises 147
Four, chain enterprise logistics distribution information system function structure 148
Five, chain enterprise logistics distribution information system elements 150
Section 3 Development of Logistics Distribution Information System for Chain Enterprises 153
I. Development Principles of Logistics Distribution Information System of Chain Enterprises 153
Second, the chain enterprise logistics distribution information system development method 154
Three. Comparison of various development methods 159
IV. Development Process of Logistics Distribution Information System of Chain Enterprises 160
Summary of this chapter 164
Review thinking questions 164
Training Issues 164 Chapter VIII E-commerce Distribution of Chain Enterprises 165
Learning objectives 165
Introduction 165
Section 1 Relationship between E-commerce and Logistics Distribution 165
I. Connotation of E-commerce 165
Second, the relationship between e-commerce and logistics distribution 167
Third, the development of e-commerce needs the development and innovation of modern logistics distribution 168
Section 2 New Logistics Distribution in E-commerce Environment 169
I. Definition and Characteristics of Logistics Distribution in E-commerce Environment 169
Second, the bottleneck of logistics distribution in e-commerce environment 170
Iii. Influencing factors of logistics distribution in e-commerce environment 173
Iv. Impact and influence of e-commerce on traditional logistics distribution 175
Section 3 Logistics Distribution Management of Chain Enterprises in E-commerce Environment 175
I. E-commerce Distribution System 175
II. Objectives of e-commerce distribution system 177
III. Basic mode of e-commerce distribution system 178
Iv. Composition of e-commerce distribution system 178
Verb (abbreviation of verb) The goal, principle, analysis content and steps of e-commerce distribution system 179
Section IV Development Trend of E-commerce Distribution in China 180
1. Analysis of the Economic Environment and Market Conditions for the Development of Logistics Distribution in China 180
Second, the main problems affecting and restricting the development of China's logistics distribution 18 1
III. Development Prospect of E-commerce Distribution in China 182
Summary of this chapter 184
Review thinking questions 185
Training topic 185 Chapter IX Logistics Distribution Equipment and Technology of Chain Enterprises 186
Learning objectives 186
Introduction 186
Section 1 Logistics Distribution Facilities and Equipment of Chain Enterprises 186
First, the chain enterprise logistics distribution conveying equipment 186
Second, the chain enterprise logistics distribution handling equipment 190
III. Logistics Distribution and Storage Equipment of Chain Enterprises 194
Section 2 Logistics Distribution Technology and Application of Chain Enterprises 197
I. Sorting System 197
Second, the automated warehouse system 198
Three. Geographic information system 199
Four. Global positioning system 200
Verb (abbreviation of verb) computer intelligence technology 20 1
Chapter 202 Summary
Review thinking questions 202
Chapter 10 Performance Evaluation Exercise of Chain Enterprise Logistics Distribution Center Page 203 204
Learning objectives 204
Introduction 204
Section 1 Overview of Performance Evaluation of Chain Enterprise Distribution Center 204
First, the concept and classification of chain enterprise distribution center performance evaluation 204
Second, the significance of performance evaluation of logistics distribution center 205
Three. Principles of logistics performance evaluation 205
Four, logistics distribution performance evaluation factors 206
In the second quarter distribution center logistics performance evaluation system 207
I. Characteristics of an effective performance evaluation system 207
Second, the level of logistics effect evaluation system 208
Third, the design requirements of logistics center performance evaluation system 209
Four. Implementation steps of performance evaluation system of distribution center 2 10
Section 3 Performance Evaluation Index System of Distribution Center 2 1 1
I. Evaluation Index of Import and Export Business 2 12
Second, the storage performance evaluation index 2 13
Three. Inventory Operation Performance Appraisal Indicator 2 14
Four. Performance evaluation index of order processing operation 2 14
Verb (abbreviation of verb) performance evaluation index of picking operation 2 15
VI. Distribution Performance Evaluation Indices 2 17
Seven. Procurement performance evaluation 2 19
Eight, distribution center management comprehensive index 220
The fourth quarter customer service performance evaluation 22 1
First, the meaning of customer service 22 1
Second, the significance of customer service 222
Three. Identification of customer service 222
Four, the elements of customer service 223
Verb (abbreviation of verb) Performance evaluation and analysis of customer service 225