A: (1) First of all, I will appease the families of the elderly and tell them that the hospital is not a place to quarrel. The most important thing now is the illness of the elderly.

Love; When they calm down, I will patiently explain what happened and tell the families of the elderly in detail that my assistance is complete.

Out of enthusiasm;

(2) Then, I called home and told them that I was in a hurry and would be home later. Come down, I'll suggest waiting for the old man to settle down.

Then ask him to tell his own story; I think the elderly will seek truth from facts;

(3) If I really meet unreasonable people, I won't be impatient or afraid. I can consider calling the police and reserve the right to defend myself.

Finally, although it is misunderstood in this matter, it does not mean that helping others is not worth doing. This kind of incident will still happen in the future.

Will stand up and carry this love to the end.