As an office directly serving enterprises and leaders, the office must clearly understand the situation, grasp the overall situation, enhance the sense of responsibility, urgency and mission, and improve the consciousness and initiative of work. All work should focus on the central task of enterprise reform and development, and give full play to the functions of the office. First, we must always stand firm in politics. Always pay attention to maintaining the authority and image of the party committees and leading bodies of enterprises. As people around the leaders, office workers should not equate themselves with ordinary "employees", but should respect the authority of the leaders, their opinions and decisions, and actively adapt to their various life and work habits; We should learn to make up for the lack of energy, knowledge and ability of leaders, strengthen ideological communication with leaders, and establish a working language that is "connected" with leaders. Second, we should take the overall situation into consideration and make a decision before moving. We should be good at thinking and planning the work of our department in the overall situation of enterprise reform, development and stability. Looking at the problem comprehensively and systematically, we should not just wait for instructions and work passively, but be good at understanding the upper situation, thoroughly understand the lower situation, focus on the central work, be close to the idea of reform and development, actively do a good job in decision-making services and creatively carry out office work. The third is to serve the public wholeheartedly and dare to speak out. The position of the office as a "staff officer" determines that we should actively make suggestions for the leaders, so that we can not only find problems, but also put forward solutions and suggestions. From the perspective of enterprise development, put forward valuable opinions and suggestions, provide valuable information, data and suggestions according to the leaders' intentions, grasp enough information when providing reference opinions for leaders' decision-making, and be well-founded. Once leaders make improper or obvious mistakes, office staff should handle them impartially, remind them or make suggestions, and never cater to the preferences of leaders. Only by deeply understanding and implementing the leadership intention can we play an effective role in leadership decision-making.
2. Establish a sense of service and do a good job in service.
The office work is complicated, with many clients and many social activities. It is both a busy home and a housekeeper. Working hours are not fixed, and overtime is more common. Without the spirit of hard work and selfless dedication, it is difficult to do a good job in the office. Therefore, to do a good job in office work, we must vigorously strengthen service awareness and advocate dedication. Do a good job in daily work such as writing, meeting and handling affairs, change passive service into active service, work ahead, be strict with yourself, and establish a good image. Continuously improve the quality of service.
One is to be diligent. It is to think more, understand and master the work trends and materials in time, refine the main points in time, find the rules, and ensure that there are situations and methods in your mind. We should be diligent in empathy, think about what arrangements should be made from the perspective of leaders, think about what services are lacking from the perspective of the masses, think about what help is needed from the perspective of colleagues, think carefully and think more, keep a clear head in the complicated work, sort out new ideas in work, and really play the role of a staff assistant.
The second is to be diligent. That is, to run more errands, we should take serving the overall situation and serving the workers and the masses as the starting point and the end result of our work, take the initiative to run the unit and go to the grass-roots level, be good at finding and solving problems, go deep into the grass-roots level to carry out work, engage in investigation and research, pay attention to supervision and implementation, understand the truth, reflect the reality, master first-hand information, and provide reliable realistic basis for leadership decision-making; We should pay attention to putting ourselves down, listening to the voices of the masses, caring about their sufferings, and always paying attention to the warmth and coldness of the masses in order to truly realize "power for the people, affection for the people, and benefit for the people."
The third is to be diligent. Is to do more. The office should constantly solve all kinds of things assigned by superiors or leaders, hold various meetings and report a lot of materials. There are still many things to do. Lack of any one of them will bring passivity to the work and damage the image of the unit and itself. So we should form the good habit of doing more homework and taking notes. In addition, the office should often write all kinds of official documents, and the ability to express words is the basic skill of the staff and the basis for realizing other abilities. Therefore, we should be diligent in writing and learn official documents well. The improvement of writing ability depends on practice and comes from the accumulation of writing ability. Only by diligent study and perseverance can practice make perfect and be fluent. If you only read, think and don't write or write less, you will be arrogant, the knowledge you have learned will be useless, and your writing level will stop.
3. Establish a sense of innovation, and constantly improve the effectiveness of the soil.
In the new form, the traditional models and practices can no longer meet the needs of office work. In order to further improve the office work, we must break the routine, abandon the old thinking, think and study our own work with the spirit of reform, be brave in innovation, and boldly explore effective ways to create a new situation in office work in the new situation.
First of all, we should strengthen the awareness of advanced service. We should be good at analyzing and summarizing the laws of office work, think ahead, examine and observe new things in social life with new values, study new situations and put forward new ideas, and actively use this law to enhance the initiative of work: we should be good at combining the leadership intention, the will of the masses and the initiative, strive to break through the stereotyped thinking patterns and habits in work, study new situations and problems with new thinking methods, reveal new laws and enhance the planning of work. Think about what leaders think and what leaders don't think, find possible difficulties and problems in the work as soon as possible, and put forward corresponding countermeasures, grasp the initiative to do a good job, and realize the transformation from passive service to active service.
Second, we must strengthen the awareness of serving the overall situation. There are many things in office work, and every job is closely related to the overall situation. This requires office workers to be brave in pioneering and innovating, to clear their minds, to distinguish their priorities, to make overall plans, to make reasonable arrangements, to be busy but not chaotic, and to be nervous and orderly. While doing daily specific affairs well, we should think, plan and do things around the central work, so that we can do great things, do difficult things and dare to do new things, be good at thinking about contradictions in our work, improve work efficiency, think calmly when the tasks are heavy, implement them one by one, and creatively carry out our work, and realize the transformation from doing specific things well to being a senior staff member.
The third is to strengthen the awareness of quality service. It is necessary to put forward new ideas, new countermeasures and new measures for office work closely around the work of the enterprise center and the hot issues that the broad masses of employees are concerned about. There should be new methods and means for supervision and coordination, new ideas and viewpoints for writing and new attempts and new ways for information work. We should actively explore the establishment of a standardized, information-sensitive, rapid, high-quality and efficient office working mechanism, and creatively use modern high-tech means to serve the center. Constantly adapt to the new situation, provide quality services, do every link carefully and rigorously, achieve "zero errors" in work, realize the transformation from routine work to opening up new situations, and provide quality services for the whole process of enterprise development.
4. Establish a sense of learning and constantly improve their own quality.
The particularity of office nature puts forward higher requirements for the comprehensive quality of office staff. The realm determines the horizon, and the horizon determines the hand world. Therefore, no matter what position and division of labor you do in the office, you should establish the concept of "lifelong learning" and develop systematic study habits. Only by constantly improving their own quality can we improve the service level.
First, we should strengthen political study. Engaged in office work, you must have a certain level of political theory to meet the needs of office work. Therefore, we should pay attention to the study of political theory, strengthen the theoretical study of Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory, Theory of Three Represents, Scientific Outlook on Development and the spirit of the 17th National Congress of the Communist Party of China, and strive to adhere to the theory of reading news and party newspapers and periodicals, so as to understand the latest trends and policies and obtain all kinds of information to guide our work. We should also pay attention to our own ideological cultivation and party spirit cultivation, establish a correct world outlook, outlook on life and values, correctly understand and master the major policies and lines of relevant countries and enterprises, and keep a clear political mind, so as to grasp the correct political direction in practical work.
The second is to strengthen business learning. The objective requirements of handling affairs, drafting manuscripts, uploading and distributing, communication and coordination, reception service, supervision and implementation in the office make the professional knowledge of office staff not only rich, but also profound. Therefore, the staff must be good at seizing every opportunity, learning from multiple channels and directions, and assiduously studying the knowledge of party affairs, government affairs, official documents, writing and the specific professional knowledge of various positions related to work. Only by practicing basic skills and becoming a professional expert can we fully grasp the theory of office work in our study and constantly improve our ability to be competent for the post.
The third is to be knowledgeable and versatile. Office work is comprehensive, and you need to know a little about astronomy and geography. Any individual's ability and wisdom are limited. This requires us to adhere to multi-directional leadership, learn from colleagues and the masses in our work, and be good at learning from others. Only by dabbling in some fields, mastering more knowledge, expanding knowledge fields, updating knowledge structure and constantly improving comprehensive ability can we be handy in our work.