For information and communication salespersons, information and communication salesmen, information system administrators, call center attendants, digital solution designers and other occupations, information and communication equipment and business marketing, information and communication business operation and service, information system maintenance and management, call center service and management, customer relationship management and other positions (groups).

Brief introduction of telecommunication service and management specialty;

This major cultivates all-round development of morality, intelligence, physique, aesthetics and labor, and has a solid scientific and cultural foundation, information and communication business solution design, ICT marketing, bidding and demonstration process, business negotiation etiquette and other knowledge;

High-quality technical and skilled personnel with general information and communication service solution design, marketing plan and tender writing, customer relationship management, business negotiation organization and process control, craftsman spirit and information literacy, who can engage in information and communication equipment marketing, information and communication service operation information system maintenance management, information technology consulting services and other work.

Professional basic courses: introduction to modern communication technology, computer network foundation, customer behavior analysis, service etiquette, office automation, information management system, telecom English.

Professional core courses: information and communication products and applications, information and communication marketing, scheme planning and bidding, telecom operation management, customer relationship management, business communication and negotiation.

Practical training: docking with real professional scenes or working situations, we will carry out practical training on information and communication business solution design, business hall management, information and communication product marketing scheme writing, bidding demonstration and so on inside and outside the school. In the information and communication industry, communication operators, communication service providers and information and communication technology system integrators and other units to carry out internship.

Have the professionalism of Excellence, and have the ability to design and write general information and communication business solutions.

Ability to write marketing plans, analyze and solve general sales problems in information and communication marketing.

Have the ability to interpret bidding documents, write bidding documents and announce bidding.